Avaya 40DHB0002USCW manual Administer Personal Greetings, Accessing Personal Greetings

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Greetings

Administer Personal Greetings

By default, callers directed to you mailbox receive the system greeting ("Your call is being answered by IP Office, <name> is not available, to leave a message wait for the tone, ..."). This is the system greeting (greeting 0) and cannot be changed.

You can record a library of personal greetings, numbered 1 to 9. You can then select which greeting should be applied to various different types of calls (all calls, internal, external, busy, no answer, out of hours).

The process for using personal greetings can be summarized as:

1.Create some personal greetings.

2.Select the call types for which you may want different greetings used.

3.Activate a greeting and the call types for which it should be used.

Accessing Personal Greetings:

1.Log into your mailbox.

2.Press 3 to access your personal greetings.

3.If any call types have been selected an announcement will list the call types and the greeting assigned to that call type e.g. "for out-of-hours calls greeting 1 active".

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Logging Accessing Your MailboxNormal Login First Time LoginRemote Access Avaya DS PhonesPhone Manager IP Office Intuity Flowchart Collecting, Sending and Leaving Messages Normal Login Alternate Login MethodsTo listen to messages in your mailbox Collecting Your MessagesScanning Your Messages Calling the Message SenderTo call the sender To send a reply message Replying to a MessagesTo forward the message to other mailboxes Forwarding a MessageRecording Messages Sending a New Message Leaving a Message To change your voicemail password Changing Your PasswordMailbox Options Record Your NameAddress Before Record Setting a Fax NumberVoicemail Ringback Close Your MailboxTo stop your mailbox accepting new caller messages To stop calls diverting to voicemailPage Process for using personal greetings can be summarized as Administer Personal GreetingsAccessing Personal Greetings GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Mailing Lists Using a mailing listMailing Lists Creating and modifying mailing listsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ
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