Avaya 40DHB0002USCW manual Accessing Your Mailbox, Logging

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Accessing Your Mailbox

Logging In

The log in method will vary according to whether it is the first time the mailbox has been accessed or not.

We have detailed dialing the default IP Office short code *17 to start voicemail access. This is the default method available to all extension users. Depending on the type of phone you have or IP Office software you may have alternate methods of access.

First Time Access

The first time that you login to your mailbox, you may be asked to set a mailbox password and to record your name.

Normal Login

For subsequent logins you should only need to enter your mailbox number and password.

Avaya DS Phones

Many Avaya phones have special keys or menus for accessing voicemail mailboxes.

Phone Manager

Phone Manager is an IP Office application that can display when you have voicemail messages. Phone Manager Pro can be used to play and control those messages.

Remote Access

Occasionally you may want to access your mailbox from a phone that is not on your telephone system.

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Logging Accessing Your MailboxNormal Login First Time LoginPhone Manager Remote AccessAvaya DS Phones IP Office Intuity Flowchart Collecting, Sending and Leaving Messages Normal Login Alternate Login MethodsTo listen to messages in your mailbox Collecting Your MessagesTo call the sender Scanning Your MessagesCalling the Message Sender To send a reply message Replying to a MessagesTo forward the message to other mailboxes Forwarding a MessageRecording Messages Sending a New Message Leaving a Message To change your voicemail password Changing Your PasswordMailbox Options Record Your NameAddress Before Record Setting a Fax NumberVoicemail Ringback Close Your MailboxTo stop your mailbox accepting new caller messages To stop calls diverting to voicemailPage Process for using personal greetings can be summarized as Administer Personal GreetingsAccessing Personal Greetings GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Mailing Lists Using a mailing listMailing Lists Creating and modifying mailing listsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ