Avaya 40DHB0002USCW manual Avaya DS Phones, Phone Manager, Remote Access

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Accessing Your Mailbox

Avaya DS Phones

On phones in these series with a Menu key, you can use the following method to access your mailbox. Other Avaya phones may have a dedicated MESSAGES key for starting mailbox access.

1.Press Menu twice.

2.Press the display key below Msgs.

3.Press the display key below Voice.

4.The names of the mailboxes for which you receive message waiting indication are shown plus the number of new messages in each.

5.Press the display key below the mailbox required. Continue as per a normal login.

Phone Manager

Phone Manager is an IP Office application that can be used to handle both phone calls and to alter many of you personal settings.

1.Click on the Messages tab.

2.The names of the mailboxes for which you receive message waiting indication are shown plus the number of new messages in each.

3.Click on any of the mailboxes to start voicemail access. Continue as per a normal login.

Once they have logged into a mailbox, users of Phone Manager Pro are able to control the playing of messages through the Phone Managers Voicemail tab.

Remote Access

There may be occasions where you will want to access you own mailbox from a phone outside your companies phone system. Normally to do this your system will be configured with a special number you can dial in on and then select the mailbox required. However if this has not been done, the following method can be used for remote access.

1.Call in to your company and ask to be connected to a number that will go to voicemail, ie. a number that will not be answered by a person.

Typically, ask to be connected to your own extension number.

2.Wait for the voicemail system to respond and ask you to leave a message. After the tone, press # to complete message delivery. In some cases you may hear the prompt "No message to save".

3.Dial *7. You will be asked to select the mailbox that you require.

4.Enter your extension number and press #.

5.Enter your mailbox password and press #.

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Logging Accessing Your MailboxNormal Login First Time LoginAvaya DS Phones Remote AccessPhone Manager IP Office Intuity Flowchart Collecting, Sending and Leaving Messages Normal Login Alternate Login MethodsTo listen to messages in your mailbox Collecting Your MessagesCalling the Message Sender Scanning Your MessagesTo call the sender To send a reply message Replying to a MessagesTo forward the message to other mailboxes Forwarding a MessageRecording Messages Sending a New Message Leaving a Message Record Your Name Changing Your PasswordTo change your voicemail password Mailbox OptionsAddress Before Record Setting a Fax NumberTo stop calls diverting to voicemail Close Your MailboxVoicemail Ringback To stop your mailbox accepting new caller messagesPage Greetings Administer Personal GreetingsProcess for using personal greetings can be summarized as Accessing Personal GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Creating and modifying mailing lists Using a mailing listMailing Lists Mailing ListsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ