Avaya 40DHB0002USCW manual First Time Login, Normal Login

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Intuity Mailbox User

First Time Login

The first time you call your mailbox you will be prompted to record your name and change the mailbox password. The name you record will be used in various system announcements and in the voicemail system's directory search.

Typically your mailbox number matches your extension number, the internal number people dial to call you. Your system administrator will tell you if your mailbox number is different.

Similarly your system administrator will tell you if your mailbox already has an password set. Normally it won't as the system makes you set a password during your first login.

1.Dial *17 .

2.If dialing from your own extension, just press #. Otherwise enter your extension number and press #.

3.Enter your password and press #. If no password has not been set yet just press #.

4.You will be asked to enter a new password. You can change the password again at a later date through the mailbox personal options.

Enter a new password and press #. Note that your password cannot be the same as your extension number or a set of repeated digit or consecutive numbers.

Re-enter the new password and press #.

5.You will be asked to record your name. You can record your name again at a later date through the mailbox personal options.

Press 1. At the tone, speak your name and then press 1 again. Your recording will be played back.

Either press # to accept the recording or 1 to record again.

6.After you log in, the voice prompts tell you what to do. A chart of many of the controls is given in Mailbox Controls.

For help at any time press *4.

To return to the activity menu press *7.

If you are at the end of a menu, you can return to the previous menu by pressing #.

Normal Login

1.Dial *17 or use an alternate method supported by your phone or Phone Manager software.

2.If dialing from your own extension, just press #. Otherwise enter your extension number and press #.

3.Enter you voicemail password and press #.

4.After you log in, the voice prompts tell you what to do. A chart of many of the controls is given in Mailbox Controls.

For help at any time, press *4.

To return to the activity menu, press *7.

If you are at the end of a menu you can return to the previous menu by pressing #.

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Accessing Your Mailbox LoggingFirst Time Login Normal LoginRemote Access Avaya DS PhonesPhone Manager IP Office Intuity Flowchart Normal Login Alternate Login Methods Collecting, Sending and Leaving MessagesCollecting Your Messages To listen to messages in your mailboxScanning Your Messages Calling the Message SenderTo call the sender Replying to a Messages To send a reply messageForwarding a Message To forward the message to other mailboxesRecording Messages Sending a New Message Leaving a Message Mailbox Options Changing Your PasswordTo change your voicemail password Record Your NameSetting a Fax Number Address Before RecordTo stop your mailbox accepting new caller messages Close Your MailboxVoicemail Ringback To stop calls diverting to voicemailPage Accessing Personal Greetings Administer Personal GreetingsProcess for using personal greetings can be summarized as GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Mailing Lists Using a mailing listMailing Lists Creating and modifying mailing listsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ