Avaya 40DHB0002USCW manual Leaving a Message

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Intuity Mailbox User

Leaving a Message

When listening to a mailbox greeting, callers can skip the greeting by pressing 1. They will then hear the tone after which they should record their message.

After leaving a message, callers can press # rather than hanging up. They will then hear the options for marking a message as private (press 1) or priority (press 2) followed by a request to press # again.

The caller can then access a number of other options:

•Access another mailbox: Press *7.

•Transfer to another extension: Press *8.

•Transfer via the name/number directory: Press **6.

•Transfer to cover extension: Press 0.

This will only happen if the cover reception number has been specified for your mailbox. Contact your system administrator.

•To end call: Press **9 or hang-up.

Intuity Emulation Mode Mailbox Users Guide	Page 16
IP Office 3.0	40DHB0002USCW Issue 8d (2nd March 2005)

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Contents IP Office Page Table of Contents Page Accessing Your Mailbox LoggingFirst Time Login Normal LoginAvaya DS Phones Remote AccessPhone Manager IP Office Intuity Flowchart Normal Login Alternate Login Methods Collecting, Sending and Leaving MessagesCollecting Your Messages To listen to messages in your mailboxCalling the Message Sender Scanning Your MessagesTo call the sender Replying to a Messages To send a reply messageForwarding a Message To forward the message to other mailboxesRecording Messages Sending a New Message Leaving a Message Changing Your Password To change your voicemail passwordMailbox Options Record Your NameSetting a Fax Number Address Before RecordClose Your Mailbox Voicemail RingbackTo stop your mailbox accepting new caller messages To stop calls diverting to voicemailPage Administer Personal Greetings Process for using personal greetings can be summarized asAccessing Personal Greetings GreetingsCreate a Personal Greeting Call Types Activate a Greeting Scanning Greetings Listen to a Greeting Using a mailing list Mailing ListsMailing Lists Creating and modifying mailing listsCreating a Mailing List Scanning Your Mailing Lists Reviewing Mailbox Lists Index AL7 1LZ