Pitney Bowes B702 manual Refilling Your Meter on the Phone

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5 • Refilling Your Meter

Obtaining

the Refill Combination (continued)

Refilling Your Meter on the Phone

In order to refill your meter on the phone, you will need your account number, meter serial number, and current access code from Obtaining the Current Meter Access Code, on page 5-2.

1.Dial 1-800-243-7800(available 24 hours/day, 7 days/ week).

2.Key in your 8-digit Postage By Phone® account number followed by the # key.

3.Select option 1 to add postage to your meter.

4.If prompted, key in your 7-digit meter serial number fol- lowed by the # key.

5.Key in the current meter access code followed by the # key.

6.Key in the dollar amount you wish to add to your meter, in whole dollars only followed by the # key (for example: to add $200 key 200#).

7.The system will verify the amount – if correct, press the # key again.

8.The phone system will give you a 6-digit refill combina- tion for this request; write this number down.

You can now end your call and follow the steps in Entering Your Refill Amount into the Meter on page 5-5.

NOTE: If at any time during this process you have a question, press “0” for an agent (available M-F, 8am-8pm, EST).

5-4	SV60941 Rev. B

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Contents B700, B702 FCC Notice Page Table of Contents Table of Contents Replacing the Ribbon Troubleshooting Introduction Introduction Introduction Material Specifications EquipmentQuick Reference Guide $ Used Meter SettingsGlossary Batch DefaultRegister DescendingSetup Safety NotesTimeout RefillIntroduction Getting Acquainted B700/B702 Controls, Indicators and Machine Features, Front ViewGetting Acquainted Controls, Indicators and Machine Features, Rear View B700/B702 Keypad User Mode Getting Acquainted Keypad Template Setup Mode Green and 1 for a Page This chapter explains how to use your postage meter Using the MeterBefore You Apply Power Using the MeterApplying Power Turning Meter OnAdjusting the Stacker Omitting Date Selecting an Ad Slogan Selecting an Account Selecting an InscriptionStandard Operation B702 and B700 With No Accounting Checking Clearing Batch RegisterPrinting a Register Report Printing an Account Report Printing Account ReportsIf You Have Departmental Accounting Printing Postage Using the Default Value Using the Meter B700 Only Page Setting Up the Meter Setting Up the Meter Using Keyboard Setup Template Setting Up the MeterEntering Setup Entering Alpha Characters Entering Numeric CharactersB700 Only B702 Only Setting Up OptionsNavigating the Menus Menu Prompt Function Go To Setup Up OptionsSetting Up the Meter Menu Change Language Menus 3, 4, 5 Set Memory Keys Menus 3, 4, 5 Set Memory Keys Menu Set Daylight Saving Time Select Default Advertisement Menu Set Account Default Menu Set Default InscriptionMenu Set Low Funds Menu Set Postage Default Value Menu Set Timeout Length Menu Activate Features Menu Print Setup Report Typical Multi-Account Report Menu Print Account ReportMenu 17 Clear All Accounts Menu Move Clock Ahead Move Clock Back Menu Create Account Menu Delete Account Menu Change Account Names Menu Enable Password Menu Change Supervisor PasswordMenu Enable Accounting Menu Set Time Date Change Menu Set the Default Refill Amount Set Printer Connection Setting Up the Meter Refilling Your Meter Refilling Your Meter Obtaining Current Meter Access CodeRefilling Your Meter on the Internet Obtaining Refill CombinationClick on Refill Your Meter Click ContinueRefilling Your Meter on the Phone Entering Your Refill Amount into the Meter Payment Options Purchase PowerRegular Mail Address Overnight Mail AddressReserve Account Payment OptionsCity, State Destination BankFDN Beneficiary AC Account NumberUnited States Postal Service CMRS-PB Performing an Inspection on Your Meter Obtaining the Current Meter Access CodeDial Performing the InspectionEntering Your Combination in the Meter Page Replacing the Ribbon Removing Used Ribbon Cassette Replacing the RibbonRemoving the Used Ribbon Cassette Installing the New Cassette Replacing the Ribbon Page Troubleshooting Fault Messages If You Need Service TroubleshootingError Messages Check EIU B700 Only Error and Warning MessagesInspect Due Please Wait Page Supplies and Options Advertising Slogan Cartridge Using the Slogan CartridgeSupplies and Options Attaching the Moistener Advertising Slogan Cartridge MoistenerFilling Moistener Using the MoistenerMoistener B700 Only Maintaining the Moistener Bypassing the MoistenerYou may also call the PB Supply Line at Appendix Available Inscriptions AppendixMeter Inscriptions ZIP+4 Page Sv60941Revb