Pitney Bowes B702 manual Inspect Due

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7 • Troubleshooting

Error and Warning Messages

Inspect Due

The meter is alerting you that a postal inspection is due which you will need to perform. Call the Postage By Phone® Data Center at 1-800-243-7800 (1-800-243-2300 in Alaska and Hawaii). When you hear the recording, press 0 and the asterisk (*) key for assistance. You may still use your meter after you see this message. If you fail to have the meter inspected, you will see the “Inspection Req” prompt. At this point, the meter is locked out, preventing you from using it until the inspection is completed.

Inspect Req

This message alerts you that the meter requires a mandatory inspection. The meter is locked out: you cannot print postage. Call the Postage By Phone® Data Center using the numbers above for help.

Insuf Funds

The postage value selected is more than the funds currently available in the meter. You can select a lesser amount of postage. You should also refill the meter at this time (Chapter 5).

Low Funds

The descending register ($ Available) has reached the low funds warning amount. You should refill the meter at this point. See the instructions in Chapter 5. You may continue us- ing the meter until you see the “Insuf Fund” message.

Low Ribbon

The ribbon supply is nearly exhausted. About 80% of the supply is gone at this point. Make sure you have a new cassette on hand. You can continue using your meter until you see the Ribbon Out error message.

Need Accnt (B700 Only)

If your meter has the optional accounting feature enabled, you must enter a valid depart- mental account to which postage is charged. If you fail to do so, you'll see this message. Enter the account using the Account key (Chapter 3) and then select the postage value you want.

No Inscript (B700 Only)

The selected inscription is not available; inscriptions have not been enabled. See Chapter 4 for instructions on activating features.

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Contents B700, B702 FCC Notice Page Table of Contents Table of Contents Replacing the Ribbon Troubleshooting Introduction Introduction Introduction Material Specifications EquipmentQuick Reference Guide $ Used Meter SettingsGlossary Descending DefaultBatch RegisterRefill Safety NotesSetup TimeoutIntroduction Getting Acquainted B700/B702 Controls, Indicators and Machine Features, Front ViewGetting Acquainted Controls, Indicators and Machine Features, Rear View B700/B702 Keypad User Mode Getting Acquainted Keypad Template Setup Mode Green and 1 for a Page This chapter explains how to use your postage meter Using the MeterTurning Meter On Using the MeterBefore You Apply Power Applying PowerAdjusting the Stacker Omitting Date Selecting an Ad Slogan Selecting an Account Selecting an InscriptionStandard Operation B702 and B700 With No Accounting Checking Clearing Batch RegisterPrinting a Register Report Printing an Account Report Printing Account ReportsIf You Have Departmental Accounting Printing Postage Using the Default Value Using the Meter B700 Only Page Setting Up the Meter Setting Up the Meter Entering Numeric Characters Setting Up the MeterUsing Keyboard Setup Template Entering Setup Entering Alpha CharactersB700 Only B702 Only Setting Up OptionsNavigating the Menus Menu Prompt Function Go To Setup Up OptionsSetting Up the Meter Menu Change Language Menus 3, 4, 5 Set Memory Keys Menus 3, 4, 5 Set Memory Keys Menu Set Daylight Saving Time Select Default Advertisement Menu Set Account Default Menu Set Default InscriptionMenu Set Low Funds Menu Set Postage Default Value Menu Set Timeout Length Menu Activate Features Menu Print Setup Report Typical Multi-Account Report Menu Print Account ReportMenu 17 Clear All Accounts Menu Move Clock Ahead Move Clock Back Menu Create Account Menu Delete Account Menu Change Account Names Menu Enable Password Menu Change Supervisor PasswordMenu Enable Accounting Menu Set Time Date Change Menu Set the Default Refill Amount Set Printer Connection Setting Up the Meter Refilling Your Meter Refilling Your Meter Obtaining Current Meter Access CodeClick Continue Obtaining Refill CombinationRefilling Your Meter on the Internet Click on Refill Your MeterRefilling Your Meter on the Phone Overnight Mail Address Payment Options Purchase PowerEntering Your Refill Amount into the Meter Regular Mail AddressReserve Account Payment OptionsAC Account Number Destination BankCity, State FDN BeneficiaryUnited States Postal Service CMRS-PB Performing an Inspection on Your Meter Obtaining the Current Meter Access CodeDial Performing the InspectionEntering Your Combination in the Meter Page Replacing the Ribbon Removing Used Ribbon Cassette Replacing the RibbonRemoving the Used Ribbon Cassette Installing the New Cassette Replacing the Ribbon Page Troubleshooting Fault Messages If You Need Service TroubleshootingError Messages Check EIU B700 Only Error and Warning MessagesInspect Due Please Wait Page Supplies and Options Advertising Slogan Cartridge Using the Slogan CartridgeSupplies and Options Attaching the Moistener Advertising Slogan Cartridge MoistenerFilling Moistener Using the MoistenerMoistener B700 Only Maintaining the Moistener Bypassing the MoistenerYou may also call the PB Supply Line at Appendix Available Inscriptions AppendixMeter Inscriptions ZIP+4 Page Sv60941Revb