Dell 2145cn manual Copying problems

Page 77

CONDITION

SUGGESTED SOLUTIONS

Solid Color or

• The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert

A

it.

• The toner cartridge may be defective and

need replacing. Remove the toner cartridge

and install a new one. See "Replacing the

toner cartridge" on page 59.

• The printer may require repair. Contact a

service representative.

Loose toner

• Clean the inside of the printer. See

 

"Cleaning the inside" on page 56.

 

• Check the paper type and quality. See

 

"Selecting print media" on page 24.

 

• Remove the toner cartridge and install a

 

new one. See "Replacing the toner

 

cartridge" on page 59.

 

• If the problem persists, the printer may

 

require repair. Contact a service

 

representative.

Character Voids

Character voids are white areas within parts of

 

characters that should be solid black:

A

• If you are using transparencies, try another

type of transparency. Because of the

composition of transparencies, some

character voids are normal.

• You may be printing on the wrong surface

of the paper. Remove the paper and turn it

around.

 

• The paper may not meet paper

 

specifications. See "Selecting print

 

media" on page 24.

Horizontal stripes

If horizontally aligned black streaks or smears

 

appear:

AaBbCc

• The toner cartridge may be installed

improperly. Remove the cartridge and

AaBbCc

reinsert it.

AaBbCc

• The toner cartridge may be defective.

AaBbCc

Remove the toner cartridge and install a

new one. See "Replacing the toner

AaBbCc

cartridge" on page 59.

 

• If the problem persists, the printer may

 

require repair. Contact a service

 

representative.

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

• Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details.

CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

An unknown image

Your printer is probably being used at an

repetitively appears

altitude of 1,000 m (3,281 ft) or above.

on a next few

The high altitude may affect the print quality

sheets or loose

such as loose toner or light imaging. You can

toner, light print, or

set this option through Start → Programs →

contamination

DELL → DELL Printers → your printer driver

name → Printer Settings Utility. See "Altitude

occurs.

adjustment" on page 20.

 

 

 

 

 

Copying problems

 

 

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

 

Copies are too light

Use Darkness (

) to darken or lighten the

or too dark.

background of the copies.

 

 

Smears, lines,

• If defects are on the original, press

marks, or spots

Darkness (

) to lighten the background of

appears on copies.

your copies.

 

 

•If no defects are on the original, clean the scan unit. See "Cleaning the scan unit" on page 58.

Copy image is

• Ensure that the original is face down on the

skewed.

scanner glass or face up in the DADF.

 

• Check that the copy paper is loaded

 

correctly.

 

 

Blank copies print

Ensure that the original is face down on the

out.

scanner glass or face up in the DADF.

 

 

Image rubs off the

• Replace the paper in the tray with paper

copy easily.

from a new package.

 

• In high humidity areas, do not leave paper

 

in the printer for extended periods of time.

 

 

Frequent copy paper

• Fan the stack of paper, then turn it over in

jams occur.

the tray. Replace the paper in the tray with

 

a fresh supply. Check/adjust the paper

 

guides, if necessary.

 

• Ensure that the paper is the proper paper

 

weight. 75 g/m2 (20 lb bond) paper is

 

recommended.

 

• Check for copy paper or pieces of copy

 

paper remaining in the printer after a paper

 

jam has been cleared.

 

 

Toner cartridge

• Your originals may contain pictures, solids,

produces fewer

or heavy lines. For example, your originals

copies than expected

may be forms, newsletters, books, or other

before running out of

documents that use more toner.

toner.

• The printer may be turned on and off

 

frequently.

 

• The scanner lid may be left open while

 

copies are being made.

Troubleshooting 77

Page 76 Page 78
Image 77
Page 76 Page 78
Contents Multi Functional Printer Special Features Features of your new laser printerFeatures Features by ModelAbout this USER’S Guide Convention Description ExampleFinding More Information Quick Install GuideOnline User’s Guide Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions AWG American Wire Gauge Contents Scanning by a network connection Copying Scanning Basic Printing FaxingMaintenance parts Fax setupReceiving a fax Other ways to faxUsing the hard disk Understanding display messages Solving other problemsManaging your printer from the website Clearing paper jamsContacting Dell Warranty and Return PolicyDell Technical Support Policy Front view Rear view IntroductionPrinter Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Supplied Software Printer Driver FeaturesPrinter driver PostScript driverSetting UP the Network Setting UP the HardwareGetting started Printing a DemoUsing the SetIP program Configuring network protocol via the printerSystem Requirements Microsoft WindowsLinux Installing the SoftwareOperating system Free HDD spacePrinters Basic Settings Using the save modes Setting soundsEntering characters using the number keypad Changing the font setting Setting print job timeoutScan power save mode Click Printer Setting Utility Click EmulationLoading Originals Loading originals and print mediaOn the scanner glass DadfSelecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print mediaMode Size Source Media sizes supported in each modeGuidelines for special print media Media Type GuidelinesLoading paper in the tray 1 or optional tray Changing the Size of the Paper in the Paper TrayLoading Paper Loading paper in the multi-purpose tray Tips on using the multi-purpose trayFull EmptyFor Letter-sized paper Adjusting the Output SupportFor A4- or Legal-sized paper Output support ExtensionSetting the Paper Size and Type Copying Changing the Settings for Each CopySelecting the Paper Tray CopyingChanging the Default Copy Settings Changing the Scan Size SettingsUsing Special Copy Features ID Card CopyingPoster copying Adjusting background imagesClone copying Book copyingMargin shift Printing on Both Sides of PaperEdge erase Gray enhance copyingSetting Copy Timeout Scanning Setting scan information in Dell Scan ManagerScanning Basics Scanning from the Control PanelScanning by a Network Connection User authentication for network scanningPreparing for network scanning Select IP Address or Host NameSetting up an FTP server Setting up an e-mail accountSetting up an SMB server Scanning to EmailChanging the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Printing Scan Confirmation Report AutomaticallyUsing address book entries Configuring group email numbersRetrieving global email addresses from the Ldap server Searching address book for an entryScan on Both Sides of Paper Basic printing Canceling a Print JOBPrinting a Document Double-click the Dell 2145cn Color Laser MFP iconAdjusting the document settings Setting the fax headerFaxing Sending a FAXReceiving a FAX Receiving manually in Tel mode Receiving automatically in Fax modeReceiving manually using an extension telephone Receiving automatically in Ans/Fax modeOther Ways to FAX Forwarding faxes Sending a priority faxChanging the fax setup options FAX SetupForwarding received faxes to email address Sending optionsSetting up address book Changing the default document settingsPrinting sent fax report automatically Speed buttonsSearching Address Book for an entry Speed dial numbersGroup dial numbers Printing Address Book Deleting a Address Book entryAbout USB Memory Using USB flash memoryPlugging in a USB Memory Device Scanning to a USB Memory DeviceBacking UP Data Printing from a USB Memory DeviceDeleting an image file Managing USB MemoryFormatting a USB memory device Viewing the USB memory statusAdjusting the Color Contrast MaintenancePrinting Reports Printing a reportCleaning Your Printer Using Toner LOW AlertCleaning the outside Cleaning the insidePlug in the power cord and turn the printer on Maintaining the Cartridge Cleaning the scan unitToner cartridge storage Expected cartridge lifeReplacing the Toner Cartridge Clearing the Toner Empty message Replacing the Paper Transfer Belt Checking the PRINTER’S Serial Number Maintenance PartsManaging Your Printer from the Website Tips for Avoiding Paper Jams TroubleshootingClearing Document Jams Input misfeedExit misfeed Clearing Paper JamsRoller misfeed Message Location GO to JAMPaper feed area Multi-purpose tray Fuser unit area Paper exit area Optional tray Understanding Display Messages Message Meaning Suggested SolutionsQuery Timeout Not ConfiguredComm Error InstallPower Failure Not Assigned Page/Cancel JobPress Stop/Clear Self Diagnostics TemperaturePaper feeding Solving Other ProblemsCondition Suggested Solutions Condition Possible Suggested Solutions Cause Printing problemsPrinting quality problems Background Color or BlackMisformed CharactersCopying problems Fax problems Scanning problemsDell Scan Manager problems Problem Possible Solution Cause Common PostScript problemsCommon Windows problems Common Linux problems Scan Appear onScanners list Common Macintosh problems Accessories Ordering supplies and accessoriesHOW to Purchase SuppliesPrecautions to Take When Installing Accessories Installing accessoriesActivating the Added Accessories in Printer Properties Installing a memory moduleInstalling the hard disk Using the Hard DiskStoring a job Printing with the optional hard diskPrinting a stored job Deleting a stored jobDeleting residual image data Printing using the form filesFile policy General Specifications SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Appendix Warranty and Return PolicyDell Technical Support Policy Contacting DellGlossary Ethernet ITU-T No chartEtherTalk Fuser UnitModem MAC addressNetWare OriginalsToner Cartridge Subnet MaskUNC Path WatermarkDadf IndexPostScript Page Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextClick Next Custom InstallationSelect the components to be installed and click Next Installing Software for Network PrintingCustom Installation Select Custom installation. Click Next Removing Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Graphics Tab Color ModeQuality Advanced OptionsAbout Tab Other Options TabPrinter Tab Job typeUsing Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesSmarthru Office Using SmarThru OfficeStarting SmarThru Office Quick Start GuideFax Send toScanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareSettings, Control Panel, and then Scanners and Cameras Windows XPPrinter Settings Utility Using the Dell Toner Management SystemPrinter Status Monitor Printing Status The Printer Status Monitor displaysYou can printer Firmware Update Utility Fireware Update UtilityFirmware Update Utility window opens Dell Toner Re-order applicationGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Uninstalling the Unified Linux DriverDouble-clickUnified Driver Configurator on the desktop Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Scanners Configuration Printers ConfigurationPrinters Tab Classes TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesPorts Configuration Printing Files Printing from ApplicationsClick Properties Scanning a DocumentAdding Job Type Settings Using the Image ManagerUninstalling software Installing SoftwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallFor a Network-connected Macintosh Setting Up the PrinterFor a USB-connected Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document LayoutPaper Printing Multiple Pages on One Sheet of PaperGraphics Start Applications and click Image Capture ScanningScanning with USB Index
Related manuals
Manual 4 pages 46.07 Kb
Top Page Image Contents