Dell 2145cn manual Appear on, Scanners list

Page 81

CONDITION

SUGGESTED SOLUTIONS

 

 

The printer does not

• Check if your printer is attached to your

appear on the

computer. Ensure that it is connected properly

scanners list.

via the USB port and is turned on.

 

• Check if the scanner driver for your printer is

 

installed in your system. Open Unified Driver

 

configurator, switch to Scanners

 

configuration, then press Drivers. Ensure

 

that driver with a name corresponding to

 

your printer's name is listed in the window.

 

Check if the port is not busy. Since functional

 

components of MFP (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” application to the same port is

 

possible. To avoid possible conflicts, only

 

one of them at a time is allowed to gain

 

control over the device. The other

 

“consumer” will encounter “device busy”

 

response. This can usually happen while

 

starting scan procedure, and appropriate

 

message box appears.

 

• To identify the source of the problem, you

 

should open ports configuration and select the

 

port assigned to your scanner. port's symbol /

 

dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/

 

mfp4 respectively and so forth sequentially. In

 

the Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should wait for completion of

 

the current job or should press Release port

 

button, if you are sure that the present port's

 

owner is not functioning properly.

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

The printer does not

• Check if a document is loaded into the printer.

scan.

• Check if your printer is connected to the

 

computer. Ensure if it is connected properly if I/

 

O error is reported while scanning.

 

• Check if the port is not busy. Since functional

 

components of MFP (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” application to the same port is

 

possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over

 

the device. The other “consumer” will

 

encounter “device busy” response. This can

 

usually happen while starting scan procedure,

 

and appropriate message box will be displayed.

 

To identify the source of the problem, you

 

should open ports configuration and select the

 

port assigned to your scanner. port’s symbol /

 

dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/

 

mfp4 respectively and so forth sequentially. In

 

the Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should wait for completion of the

 

current job or should press Release port

 

button, if you are sure that the present port’s

 

owner is not functioning properly.

 

 

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

Troubleshooting 81

Page 80 Page 82
Image 81
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Contents Multi Functional Printer Special Features Features of your new laser printerFeatures Features by ModelAbout this USER’S Guide Convention Description ExampleFinding More Information Quick Install GuideOnline User’s Guide Printer Driver HelpSafety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean AWG American Wire Gauge Contents Scanning by a network connection Copying Scanning Basic Printing FaxingMaintenance parts Fax setupReceiving a fax Other ways to faxUsing the hard disk Understanding display messages Solving other problemsManaging your printer from the website Clearing paper jamsWarranty and Return Policy Dell Technical Support PolicyContacting Dell Introduction Printer OverviewFront view Rear view Control Panel Overview Understanding the Status LED Acknowledging the Status of the Toner CartridgeStatus Description Menu Overview Supplied Software Printer Driver FeaturesPrinter driver PostScript driverSetting UP the Network Setting UP the HardwareGetting started Printing a DemoUsing the SetIP program Configuring network protocol via the printerSystem Requirements Microsoft WindowsLinux Installing the SoftwareOperating system Free HDD spacePrinters Basic Settings Setting sounds Entering characters using the number keypadUsing the save modes Changing the font setting Setting print job timeoutScan power save mode Click Printer Setting Utility Click EmulationLoading Originals Loading originals and print mediaOn the scanner glass DadfSelecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print mediaMode Size Source Media sizes supported in each modeGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Loading PaperLoading paper in the tray 1 or optional tray Loading paper in the multi-purpose tray Tips on using the multi-purpose trayFull EmptyFor Letter-sized paper Adjusting the Output SupportFor A4- or Legal-sized paper Output support ExtensionSetting the Paper Size and Type Copying Changing the Settings for Each CopySelecting the Paper Tray CopyingChanging the Default Copy Settings Changing the Scan Size SettingsUsing Special Copy Features ID Card CopyingPoster copying Adjusting background imagesClone copying Book copyingMargin shift Printing on Both Sides of PaperEdge erase Gray enhance copyingSetting Copy Timeout Scanning Setting scan information in Dell Scan ManagerScanning Basics Scanning from the Control PanelScanning by a Network Connection User authentication for network scanningPreparing for network scanning Select IP Address or Host NameSetting up an FTP server Setting up an e-mail accountSetting up an SMB server Scanning to EmailChanging the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Printing Scan Confirmation Report AutomaticallyUsing address book entries Configuring group email numbersRetrieving global email addresses from the Ldap server Searching address book for an entryScan on Both Sides of Paper Basic printing Canceling a Print JOBPrinting a Document Double-click the Dell 2145cn Color Laser MFP iconAdjusting the document settings Setting the fax headerFaxing Sending a FAXReceiving a FAX Receiving manually in Tel mode Receiving automatically in Fax modeReceiving manually using an extension telephone Receiving automatically in Ans/Fax modeOther Ways to FAX Forwarding faxes Sending a priority faxChanging the fax setup options FAX SetupForwarding received faxes to email address Sending optionsSetting up address book Changing the default document settingsPrinting sent fax report automatically Speed buttonsSpeed dial numbers Group dial numbersSearching Address Book for an entry Printing Address Book Deleting a Address Book entryAbout USB Memory Using USB flash memoryPlugging in a USB Memory Device Scanning to a USB Memory DeviceBacking UP Data Printing from a USB Memory DeviceDeleting an image file Managing USB MemoryFormatting a USB memory device Viewing the USB memory statusAdjusting the Color Contrast MaintenancePrinting Reports Printing a reportCleaning Your Printer Using Toner LOW AlertCleaning the outside Cleaning the insidePlug in the power cord and turn the printer on Maintaining the Cartridge Cleaning the scan unitToner cartridge storage Expected cartridge lifeReplacing the Toner Cartridge Clearing the Toner Empty message Replacing the Paper Transfer Belt Maintenance Parts Managing Your Printer from the WebsiteChecking the PRINTER’S Serial Number Tips for Avoiding Paper Jams TroubleshootingClearing Document Jams Input misfeedExit misfeed Clearing Paper JamsRoller misfeed Message Location GO to JAMPaper feed area Multi-purpose tray Fuser unit area Paper exit area Optional tray Understanding Display Messages Message Meaning Suggested SolutionsQuery Timeout Not ConfiguredComm Error InstallPower Failure Not Assigned Page/Cancel JobPress Stop/Clear Self Diagnostics TemperatureSolving Other Problems Condition Suggested SolutionsPaper feeding Condition Possible Suggested Solutions Cause Printing problemsPrinting quality problems Background Color or BlackMisformed CharactersCopying problems Scanning problems Dell Scan Manager problemsFax problems Common PostScript problems Common Windows problemsProblem Possible Solution Cause Common Linux problems Appear on Scanners listScan Common Macintosh problems Accessories Ordering supplies and accessoriesHOW to Purchase SuppliesPrecautions to Take When Installing Accessories Installing accessoriesActivating the Added Accessories in Printer Properties Installing a memory moduleInstalling the hard disk Using the Hard DiskStoring a job Printing with the optional hard diskPrinting a stored job Deleting a stored jobPrinting using the form files File policyDeleting residual image data General Specifications SpecificationsPrinter Specifications Scanner SpecificationsCopier Specifications Facsimile Specifications Appendix Warranty and Return PolicyDell Technical Support Policy Contacting DellGlossary Ethernet ITU-T No chartEtherTalk Fuser UnitModem MAC addressNetWare OriginalsToner Cartridge Subnet MaskUNC Path WatermarkDadf IndexPostScript Page Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextClick Next Custom InstallationSelect the components to be installed and click Next Installing Software for Network PrintingCustom Installation Select Custom installation. Click Next Removing Printer Software Reinstalling Printer SoftwarePrinting a Document Printing to a file PRNSelect your printer driver from the Name drop-down list Printer Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Graphics Tab Color ModeQuality Advanced OptionsAbout Tab Other Options TabPrinter Tab Job typeUsing Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesSmarthru Office Using SmarThru OfficeStarting SmarThru Office Quick Start GuideFax Send toScanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareSettings, Control Panel, and then Scanners and Cameras Windows XPPrinter Settings Utility Using the Dell Toner Management SystemPrinter Status Monitor Printing Status The Printer Status Monitor displaysYou can printer Firmware Update Utility Fireware Update UtilityFirmware Update Utility window opens Dell Toner Re-order applicationInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverUsing the Unified Driver Configurator Opening the Unified Driver ConfiguratorDouble-clickUnified Driver Configurator on the desktop Scanners Configuration Printers ConfigurationPrinters Tab Classes TabConfiguring Printer Properties Ports ConfigurationSharing Ports Between Printers and Scanners Printing Files Printing from ApplicationsClick Properties Scanning a DocumentAdding Job Type Settings Using the Image ManagerUninstalling software Installing SoftwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallFor a Network-connected Macintosh Setting Up the PrinterFor a USB-connected Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document LayoutPrinting Multiple Pages on One Sheet of Paper GraphicsPaper Scanning Scanning with USBStart Applications and click Image Capture Index
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