Olivetti 20W, 16W operation manual MACHINE/COPYING Problems

Page 45

TROUBLESHOOTING

MACHINE/COPYING PROBLEMS

The following problems are related to the general operation of the machine and copying.

Problem

 

Cause and solution

Page

 

The machine is not plugged into a power outlet.

–

 

→ Plug the machine into a grounded outlet.

 

 

 

 

 

 

Power switch OFF.

12

 

→ Turn the power switch ON.

 

 

 

 

 

 

The POWER SAVE indicator ( ) is blinking.

12

 

→ Indicates that the machine is warming up. Copies cannot be

 

made until the machine has finished warming up.

 

 

 

 

 

The front cover or the side cover is not completely

–

 

closed.

 

 

→ Close the front cover or the side cover.

 

The machine does not operate.

 

 

 

The machine is in auto power shut-off mode.

 

 

 

 

→ In auto power shut-off mode, all lights are off except the POWER

12

 

SAVE indicator (

) and ON LINE indicator ( ). Press the

 

 

 

[START] key (

) to resume normal operation.

 

 

 

 

 

PAPER SIZE indicator is blinking.

 

 

→ A blinking PAPER SIZE indicator means that the size of paper

 

 

loaded in the tray is different from the paper size setting for the

 

 

tray. Change the paper size setting.

16

 

To clear the display, do one of the following:

 

 

•Use the [TRAY SELECT] key ( ) to change the tray selection.

•Open and close the tray.

•Press the [CLEAR ALL] key ( ).

Select the correct original type for the original.

 

→ Select AUTO with the [AUTO/TEXT/PHOTO] key or press the

21

Copies are too dark or too light.

[Light] key ( ) and [Dark] key ( ) to manually select an

 

appropriate exposure.

 

 

31

 

→ If the copy is too light or too dark even though AUTO was selected

 

with the [AUTO/TEXT/PHOTO] key ( AUTO /

/

), adjust

 

 

the automatic exposure level.

 

 

 

 

 

 

 

The original is not placed face up in the SPF or face down

 

Blank copies.

on the document glass.

 

 

18, 19

→ Place the original face up in the SPF or face down on the

 

 

 

document glass.

 

 

 

 

 

 

 

The original was not placed in the correct position.

18, 19

 

→ Place the original correctly.

 

 

 

 

 

 

 

 

 

 

An appropriate ratio was not used for the size of the

 

Part of the image is cut off or there

original and the size of the paper.

 

 

22

is too much blank space.

→ Press the [AUTO IMAGE] key (AUTO % ) to have the copy made

 

using the appropriate ratio for the original and paper.

 

 

 

 

 

 

 

 

 

The size of paper loaded in the tray was changed without

 

 

changing the tray's paper size setting.

 

 

16

 

→ Be sure to change the tray's paper size setting whenever you

 

 

 

change the size of paper loaded in the tray.

 

 

 

 

 

 

 

The paper is outside of the specified size and weight

13

 

range.

 

 

→Use copy paper within the specified range.

Wrinkles appear in the paper or

 

 

Paper curled or damp.

 

the image disappears in places.

 

→ Do not use curled or crimped paper. Replace with dry copy paper.

–

 

During periods when the machine is not used for a long time,

 

remove the paper from the tray and store it in a dark place in a

 

 

bag to prevent moisture absorption.

 

5

41

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Contents Copia 16W Copia 20W Copia 16W d-Copia 20WPublication Issued by Page For Countries in the European Union EU Contents Troubleshooting Do not install your machine in areas that are Important Points When Selecting AN Installation SiteTrademark acknowledgements Environmental InformationSoftware Setup Guide separate manual Online Manual on the accessory CD-ROMMeaning of R in Original and Paper Size Indications Conventions Used in this ManualAB series metric and inch series references Differences Between ModelsHigh-speed laser copying Enhanced copying featuresHigh-quality digital image Scan once/Print manyContains operation keys and indicator lights. p.10 Press to turn the machine power on and off. p.12Adjust to the width of the paper. p.15 Use to clean the transfer charger. p.57Open to remove misfed originals. p.47 Adjust to the size of the originalsOriginals exit the machine here after copying Contains toner. p.54Operation Panel Use to set the paper size in the paper trays. p.16 Light up to show the selected copy paper size. p.16Use to manually select a paper tray. p.21 Press for automatic copy ratio selection. p.22Power OFF Power onPower Save Modes Initial settingsPaper Follow these guidelines when using special papersSpecial papers For best results, use only Olivetti recommended paperLoading the paper tray Loading PaperPush the centre Pressure plate down until It locks into placeLoading the bypass tray Important points when inserting paper in the bypass trayEnvelopes Changing a TRAY’S Paper Size SettingPress the Start key and then the Paper Size Enter key Normal Copying Copying from the document glassOpen the document cover/SPF, and place the original Set the originals face up in the document feeder tray Copying from the SPFAuto paper select mode Two-tray model only Making a Copy Darker or Lighter Auto tray switching Two-tray model onlySelecting the Tray Original typesREDUCTION/ENLARGEMENT/ZOOM Setting the Number of CopiesAutomatic Ratio Selection Original position Selectable ratiosFine adjustment of the ratio Selecting a preset ratioManual Ratio Selection Press the Auto Image key Auto %Press the Copy ratio display key XY Zoom copyingPress the Copy ratio display key TWO-SIDED Copying Using the Bypass Tray Copy original aPlace original B as shown below Dual page Copying Copy indicator Is litSet the original size to A3 11 x Press the Dual page Copy keyInterrupting a Copy RUN Press the Interrupt key to interrupt the copy runReplace the previous originals and press the Start key Basic Procedure for Printing Using the Printer ModeMaketray. sure that paper is loaded Click the Print button or the OK button to begin printingWhen Use close paper size is disabled Pausing a print jobWhen Use close paper size is enabled Operation in Copy and Printer ModesAdjusting the Automatic Exposure Level SettingTo complete When enabling toner Toner Save Mode and High Image Quality ModePhoto indicator stops blinking and lights steadily Save mode, make sureUser Programs Customising SettingsMinimum 300 dpiShort beep CopiesBase settings Selecting a Setting for a User ProgramSettings for Auditing Mode Auditing ModeAuditing Mode Settings For the setting codes, see Auditing Mode SETTINGS. p.36 Selecting Auditing Mode SettingsAccount number entry Auditing modeAccount number change Account number deletionCopying when Auditing mode is enabled Resetting accountTroubleshooting MACHINE/COPYING Problems Paper is not loaded properly Problem Cause and solution Misfeed occursPieces of paper inside machine Paper misfeed Too much paper is loaded in the trayOriginal smudged or blotchy Any other indicators are litCopies Transfer charger is dirty Copying or printing is performedPrinting Problems Removing the software Click the start button, and then click Control PanelClick Add or Remove Programs Indicators and Display Messages Misfeed in the SPF Misfeed RemovalRemove the misfed original Copia 20W Copia 16WMisfeed in the Bypass Tray Misfeed indicator will go outMisfeed in the paper feed area Misfeed in the MachineLower the fusing unit release levers to Misfeed in the fusing areaAllow easier removal Misfed paper duringClose the side cover Misfeed in the transport areaBe careful not to tear the misfed paper during removal Be careful not to tear Misfed paper during RemovalMisfeed in the Upper Paper Tray Close the upper paper trayPush the upper paper tray in completely Remove the misfed paper Open the lower side coverClose the lower side cover Close the lower paper trayReplacing the Toner Cartridge Toner cartridge replacement required indicator will go outClose the front cover Green part of the cartridgeChecking the Total Output Count Checking the Total Output Count and Toner LevelTotal output count Total copy countCleaning the Document Glass and SPF/ Document Cover Routine MaintenanceChecking the Toner Level Press the Light key to return to the normal displayCleaning the Transfer Charger Cleaning the Bypass Tray Paper Feed RollerSpecifications Peripheral DevicesSingle Pass Feeder Proper Storage Storage of SuppliesStore the supplies in a location that is Store paper in the wrapper and lying flatSpecifications Printer Function Software License Page Index SymbolsTroubleshooting Preset Ratio selector indicatorOriginal types 10, 13Machine settings Problem occursIndicators, lit and blinking Page Class Laser Product Laser Klasse Page Code
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