Olivetti 20W, 16W Original smudged or blotchy, Copies Transfer charger is dirty, Finished

Page 47

TROUBLESHOOTING

 

Problem

 

Cause and solution

Page

 

 

The document glass or the underside of the document

56

 

 

cover/SPF is dirty.

Copies are smudged or dirty.

→ Clean regularly.

 

 

 

Original smudged or blotchy.

–

 

 

→

Use a clean original.

 

 

 

 

 

 

 

 

 

The scanner glass in the SPF is dirty.

56

White or black lines appear on

→

Clean the long, narrow glass in the SPF.

 

copies.

 

The transfer charger is dirty.

57

 

 

→

Clean the transfer charger.

 

 

 

 

 

 

 

 

 

Copying or printing is performed.

–

 

 

→

Set the paper size after copying is complete.

 

 

 

 

 

 

 

Paper size for a paper tray cannot

The machine has stopped temporarily due to running out

14, 47

of paper or a misfeed.

be set.

 

 

→ Load paper or remove the misfeed, and then set the paper size.

 

 

 

 

 

 

 

 

 

 

An interrupt copy job is in progress.

28

 

 

→

Set the paper size after the interrupt copy job is finished.

 

 

 

 

 

 

 

 

 

The paper output tray is full.

 

 

 

→ Long copy runs are automatically paused every 250 copies.

22

A copy job stops before it is

 

Remove the copies in the paper output tray and press the

 

 

finished.

 

 

[START] key ( ) to resume copying.

 

 

 

The tray is out of paper.

14

 

 

→

Load paper.

 

 

 

 

 

 

 

 

 

Any other indicators are lit.

12

 

 

→ If other indicators are lit, the machine is in "Preheat mode". Press

 

 

 

any key on the operation panel to resume normal operation.

 

The POWER SAVE indicator ( ) is

 

 

The POWER SAVE indicator ( ) and ON LINE indicator

 

lit.

 

(

) are only lit.

12

 

 

→ If only the POWER SAVE indicator ( ) and ON LINE indicator

 

 

 

( ) are lit, the machine is in auto power shut-off mode. Press

 

 

 

 

the [START] key ( ) to resume normal operation.

 

 

 

 

Any one of the alarm indicators

See "INDICATORS AND DISPLAY MESSAGES" to check

 

( , , ,

, ) is lit or

the meaning of the alarm indicator and error message in

46

blinking.

 

the display, and take appropriate action.

 

 

 

 

 

 

 

The same power outlet being used is for the lighting

 

Lighting fixture flickers.

fixture and the machine.

–

→

Connect the machine to a power outlet which is not used for other

 

 

 

 

 

 

electric appliances.

 

 

 

 

 

 

5

43

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Contents Copia 16W Copia 20W Copia 16W d-Copia 20WPublication Issued by Page For Countries in the European Union EU Contents Troubleshooting Do not install your machine in areas that are Important Points When Selecting AN Installation SiteTrademark acknowledgements Environmental InformationConventions Used in this Manual Online Manual on the accessory CD-ROMSoftware Setup Guide separate manual Meaning of R in Original and Paper Size IndicationsAB series metric and inch series references Differences Between ModelsScan once/Print many Enhanced copying featuresHigh-speed laser copying High-quality digital imageUse to clean the transfer charger. p.57 Press to turn the machine power on and off. p.12Contains operation keys and indicator lights. p.10 Adjust to the width of the paper. p.15Contains toner. p.54 Adjust to the size of the originalsOpen to remove misfed originals. p.47 Originals exit the machine here after copyingOperation Panel Press for automatic copy ratio selection. p.22 Light up to show the selected copy paper size. p.16Use to set the paper size in the paper trays. p.16 Use to manually select a paper tray. p.21Initial settings Power onPower OFF Power Save ModesFor best results, use only Olivetti recommended paper Follow these guidelines when using special papersPaper Special papersPressure plate down until It locks into place Loading PaperLoading the paper tray Push the centreLoading the bypass tray Important points when inserting paper in the bypass trayEnvelopes Changing a TRAY’S Paper Size SettingPress the Start key and then the Paper Size Enter key Open the document cover/SPF, and place the original Normal CopyingCopying from the document glass Set the originals face up in the document feeder tray Copying from the SPFAuto paper select mode Two-tray model only Original types Auto tray switching Two-tray model onlyMaking a Copy Darker or Lighter Selecting the TrayOriginal position Selectable ratios Setting the Number of CopiesREDUCTION/ENLARGEMENT/ZOOM Automatic Ratio SelectionPress the Auto Image key Auto % Selecting a preset ratioFine adjustment of the ratio Manual Ratio SelectionPress the Copy ratio display key XY Zoom copyingPress the Copy ratio display key Place original B as shown below TWO-SIDED Copying Using the Bypass TrayCopy original a Press the Dual page Copy key Copy indicator Is litDual page Copying Set the original size to A3 11 xReplace the previous originals and press the Start key Interrupting a Copy RUNPress the Interrupt key to interrupt the copy run Click the Print button or the OK button to begin printing Using the Printer ModeBasic Procedure for Printing Maketray. sure that paper is loadedOperation in Copy and Printer Modes Pausing a print jobWhen Use close paper size is disabled When Use close paper size is enabledTo complete Adjusting the Automatic Exposure LevelSetting Save mode, make sure Toner Save Mode and High Image Quality ModeWhen enabling toner Photo indicator stops blinking and lights steadilyUser Programs Customising SettingsCopies 300 dpiMinimum Short beepBase settings Selecting a Setting for a User ProgramAuditing Mode Settings Settings for Auditing ModeAuditing Mode For the setting codes, see Auditing Mode SETTINGS. p.36 Selecting Auditing Mode SettingsAccount number deletion Auditing modeAccount number entry Account number changeCopying when Auditing mode is enabled Resetting accountTroubleshooting MACHINE/COPYING Problems Paper misfeed Too much paper is loaded in the tray Problem Cause and solution Misfeed occursPaper is not loaded properly Pieces of paper inside machineCopying or printing is performed Any other indicators are litOriginal smudged or blotchy Copies Transfer charger is dirtyPrinting Problems Click Add or Remove Programs Removing the softwareClick the start button, and then click Control Panel Indicators and Display Messages Copia 20W Copia 16W Misfeed RemovalMisfeed in the SPF Remove the misfed originalMisfeed in the Bypass Tray Misfeed indicator will go outMisfeed in the paper feed area Misfeed in the MachineMisfed paper during Misfeed in the fusing areaLower the fusing unit release levers to Allow easier removalBe careful not to tear Misfed paper during Removal Misfeed in the transport areaClose the side cover Be careful not to tear the misfed paper during removalPush the upper paper tray in completely Misfeed in the Upper Paper TrayClose the upper paper tray Close the lower paper tray Open the lower side coverRemove the misfed paper Close the lower side coverGreen part of the cartridge Toner cartridge replacement required indicator will go outReplacing the Toner Cartridge Close the front coverTotal copy count Checking the Total Output Count and Toner LevelChecking the Total Output Count Total output countPress the Light key to return to the normal display Routine MaintenanceCleaning the Document Glass and SPF/ Document Cover Checking the Toner LevelCleaning the Transfer Charger Cleaning the Bypass Tray Paper Feed RollerSingle Pass Feeder SpecificationsPeripheral Devices Store paper in the wrapper and lying flat Storage of SuppliesProper Storage Store the supplies in a location that isSpecifications Printer Function Software License Page Index Symbols10, 13 Preset Ratio selector indicatorTroubleshooting Original typesIndicators, lit and blinking Machine settingsProblem occurs Page Class Laser Product Laser Klasse Page Code
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