Olivetti 16W, 20W Problem Cause and solution Misfeed occurs, Paper is not loaded properly

Page 46

TROUBLESHOOTING

Problem

Cause and solution

Page

 

Misfeed occurs.

47

 

→ To remove the misfeed, see "MISFEED REMOVAL".

 

 

 

 

 

 

The paper is outside of the specified size and weight

13

 

range.

 

→ Use copy paper within the specified range.

 

Paper curled or damp.

→Do not use curled or crimped paper. Replace with dry copy paper.

 

 

During periods when the machine is not used for a long time,

–

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

Paper is not loaded properly.

14

 

→

Make sure the paper is properly installed.

 

 

 

 

 

 

Pieces of paper inside machine.

47

 

→

Remove all pieces of misfed paper.

 

 

 

 

 

Paper misfeed.

Too much paper is loaded in the tray.

 

→ If the stack of paper is higher than the indicator line on the tray,

14

 

 

 

remove some of the paper and reload so that the stack does not

 

 

 

 

 

exceed the line.

 

 

 

 

 

Some sheets of paper stick together.

14

 

→

Fan the paper well before loading it.

 

 

 

 

 

 

The guides on the bypass tray do not match the width of

15

 

the paper.

 

→ Adjust the guides to match the width of the paper.

 

 

 

 

 

The bypass tray extension is not pulled out.

15

 

→

When loading a large size of paper, pull out the extension.

 

 

 

 

 

 

The bypass paper feed roller is dirty.

57

 

→

Clean the roller.

 

 

 

 

 

 

A5 (5-1/2" x 8-1/2") paper is loaded in lower paper tray.

13, 14

 

→ A5 (5-1/2" x 8-1/2") size paper must be loaded in upper paper tray

 

 

or the bypass tray.

 

 

 

 

 

Original(s) curled.

–

 

→ The original size cannot be correctly detected if the original is

 

 

curled or folded. Straighten the original.

 

Original size not selected

 

 

The original includes any large black solid areas.

 

automatically.

→ If the original includes any large black solid areas, the original

–

(When the SPF is installed.)

 

size may not be detected automatically. Use the [ORIGINAL SIZE

 

 

 

 

ENTER] key (ENTER ) to select the paper size.

 

 

The machine is directly exposed to sunlight.

–

 

→

Install in a location that is not exposed to sunlight.

 

 

42

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Contents Copia 16W d-Copia 20W Copia 16W Copia 20WPublication Issued by Page For Countries in the European Union EU Contents Troubleshooting Important Points When Selecting AN Installation Site Do not install your machine in areas that areEnvironmental Information Trademark acknowledgementsMeaning of R in Original and Paper Size Indications Online Manual on the accessory CD-ROMSoftware Setup Guide separate manual Conventions Used in this ManualDifferences Between Models AB series metric and inch series referencesHigh-quality digital image Enhanced copying featuresHigh-speed laser copying Scan once/Print manyAdjust to the width of the paper. p.15 Press to turn the machine power on and off. p.12Contains operation keys and indicator lights. p.10 Use to clean the transfer charger. p.57Originals exit the machine here after copying Adjust to the size of the originalsOpen to remove misfed originals. p.47 Contains toner. p.54Operation Panel Use to manually select a paper tray. p.21 Light up to show the selected copy paper size. p.16Use to set the paper size in the paper trays. p.16 Press for automatic copy ratio selection. p.22Power Save Modes Power onPower OFF Initial settingsSpecial papers Follow these guidelines when using special papersPaper For best results, use only Olivetti recommended paperPush the centre Loading PaperLoading the paper tray Pressure plate down until It locks into placeImportant points when inserting paper in the bypass tray Loading the bypass trayChanging a TRAY’S Paper Size Setting EnvelopesPress the Start key and then the Paper Size Enter key Copying from the document glass Normal CopyingOpen the document cover/SPF, and place the original Copying from the SPF Set the originals face up in the document feeder trayAuto paper select mode Two-tray model only Selecting the Tray Auto tray switching Two-tray model onlyMaking a Copy Darker or Lighter Original typesAutomatic Ratio Selection Setting the Number of CopiesREDUCTION/ENLARGEMENT/ZOOM Original position Selectable ratiosManual Ratio Selection Selecting a preset ratioFine adjustment of the ratio Press the Auto Image key Auto %XY Zoom copying Press the Copy ratio display keyPress the Copy ratio display key Copy original a TWO-SIDED Copying Using the Bypass TrayPlace original B as shown below Set the original size to A3 11 x Copy indicator Is litDual page Copying Press the Dual page Copy keyPress the Interrupt key to interrupt the copy run Interrupting a Copy RUNReplace the previous originals and press the Start key Maketray. sure that paper is loaded Using the Printer ModeBasic Procedure for Printing Click the Print button or the OK button to begin printingWhen Use close paper size is enabled Pausing a print jobWhen Use close paper size is disabled Operation in Copy and Printer ModesSetting Adjusting the Automatic Exposure LevelTo complete Photo indicator stops blinking and lights steadily Toner Save Mode and High Image Quality ModeWhen enabling toner Save mode, make sureCustomising Settings User ProgramsShort beep 300 dpiMinimum CopiesSelecting a Setting for a User Program Base settingsAuditing Mode Settings for Auditing ModeAuditing Mode Settings Selecting Auditing Mode Settings For the setting codes, see Auditing Mode SETTINGS. p.36Account number change Auditing modeAccount number entry Account number deletionResetting account Copying when Auditing mode is enabledTroubleshooting MACHINE/COPYING Problems Pieces of paper inside machine Problem Cause and solution Misfeed occursPaper is not loaded properly Paper misfeed Too much paper is loaded in the trayCopies Transfer charger is dirty Any other indicators are litOriginal smudged or blotchy Copying or printing is performedPrinting Problems Click the start button, and then click Control Panel Removing the softwareClick Add or Remove Programs Indicators and Display Messages Remove the misfed original Misfeed RemovalMisfeed in the SPF Copia 20W Copia 16WMisfeed indicator will go out Misfeed in the Bypass TrayMisfeed in the Machine Misfeed in the paper feed areaAllow easier removal Misfeed in the fusing areaLower the fusing unit release levers to Misfed paper duringBe careful not to tear the misfed paper during removal Misfeed in the transport areaClose the side cover Be careful not to tear Misfed paper during RemovalClose the upper paper tray Misfeed in the Upper Paper TrayPush the upper paper tray in completely Close the lower side cover Open the lower side coverRemove the misfed paper Close the lower paper trayClose the front cover Toner cartridge replacement required indicator will go outReplacing the Toner Cartridge Green part of the cartridgeTotal output count Checking the Total Output Count and Toner LevelChecking the Total Output Count Total copy countChecking the Toner Level Routine MaintenanceCleaning the Document Glass and SPF/ Document Cover Press the Light key to return to the normal displayCleaning the Bypass Tray Paper Feed Roller Cleaning the Transfer ChargerPeripheral Devices SpecificationsSingle Pass Feeder Store the supplies in a location that is Storage of SuppliesProper Storage Store paper in the wrapper and lying flatSpecifications Printer Function Software License Page Symbols IndexOriginal types Preset Ratio selector indicatorTroubleshooting 10, 13Problem occurs Machine settingsIndicators, lit and blinking Page Class Laser Product Laser Klasse Page Code
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