Olivetti 20W, 16W operation manual Misfeed in the Machine, Misfeed in the paper feed area

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TROUBLESHOOTING

MISFEED IN THE MACHINE

1 Open the bypass tray and the side cover.

2 Check the misfeed location. Remove the misfed paper following the instructions for each location in the illustration below.

If paper is misfed here, go to "B. Misfeed in the fusing area".

If the misfed paper is visible here, go to "C. Misfeed in the transport area".

If paper is misfed here, go to "A.

Misfeed in the paper feed area".

A. Misfeed in the paper feed area

1	Push gently on both ends of the front	3 Close the front cover and side cover.
	cover.

The misfeed indicator	5
The misfeed indicator
( ) will go out.

2 Carefully remove the misfed paper.		Note	both ends.
		•	When closing the front cover, gently hold
Turn the roller rotating knob in the		•	When closing the side cover, press on the
direction of the arrow to assist in			handle.
removing it.		•	If the misfeed indicator ( ) does not stop
	Be careful not to tear the		blinking, check for torn pieces of paper in
Roller rotating knob	Be careful not to tear the		the machine.
	misfed paper during		the machine.
	misfed paper during

removal.

Warning

The fusing unit is hot. Do not touch the fusing unit when removing misfed paper. Doing so may cause a burn or injury.

Caution

Do not touch the photoconductive drum (green portion) when removing the misfed paper. Doing so may damage the drum and cause smudges on copies.

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Contents Copia 16W Copia 20W Copia 16W d-Copia 20WPublication Issued by Page For Countries in the European Union EU Contents Troubleshooting Do not install your machine in areas that are Important Points When Selecting AN Installation SiteTrademark acknowledgements Environmental InformationSoftware Setup Guide separate manual Online Manual on the accessory CD-ROMMeaning of R in Original and Paper Size Indications Conventions Used in this ManualAB series metric and inch series references Differences Between ModelsHigh-speed laser copying Enhanced copying featuresHigh-quality digital image Scan once/Print manyContains operation keys and indicator lights. p.10 Press to turn the machine power on and off. p.12Adjust to the width of the paper. p.15 Use to clean the transfer charger. p.57Open to remove misfed originals. p.47 Adjust to the size of the originalsOriginals exit the machine here after copying Contains toner. p.54Operation Panel Use to set the paper size in the paper trays. p.16 Light up to show the selected copy paper size. p.16Use to manually select a paper tray. p.21 Press for automatic copy ratio selection. p.22Power OFF Power onPower Save Modes Initial settingsPaper Follow these guidelines when using special papersSpecial papers For best results, use only Olivetti recommended paperLoading the paper tray Loading PaperPush the centre Pressure plate down until It locks into placeLoading the bypass tray Important points when inserting paper in the bypass trayEnvelopes Changing a TRAY’S Paper Size SettingPress the Start key and then the Paper Size Enter key Open the document cover/SPF, and place the original Normal CopyingCopying from the document glass Set the originals face up in the document feeder tray Copying from the SPFAuto paper select mode Two-tray model only Making a Copy Darker or Lighter Auto tray switching Two-tray model onlySelecting the Tray Original typesREDUCTION/ENLARGEMENT/ZOOM Setting the Number of CopiesAutomatic Ratio Selection Original position Selectable ratiosFine adjustment of the ratio Selecting a preset ratioManual Ratio Selection Press the Auto Image key Auto %Press the Copy ratio display key XY Zoom copyingPress the Copy ratio display key Place original B as shown below TWO-SIDED Copying Using the Bypass TrayCopy original a Dual page Copying Copy indicator Is litSet the original size to A3 11 x Press the Dual page Copy keyReplace the previous originals and press the Start key Interrupting a Copy RUNPress the Interrupt key to interrupt the copy run Basic Procedure for Printing Using the Printer ModeMaketray. sure that paper is loaded Click the Print button or the OK button to begin printingWhen Use close paper size is disabled Pausing a print jobWhen Use close paper size is enabled Operation in Copy and Printer ModesTo complete Adjusting the Automatic Exposure LevelSetting When enabling toner Toner Save Mode and High Image Quality ModePhoto indicator stops blinking and lights steadily Save mode, make sureUser Programs Customising SettingsMinimum 300 dpiShort beep CopiesBase settings Selecting a Setting for a User ProgramAuditing Mode Settings Settings for Auditing ModeAuditing Mode For the setting codes, see Auditing Mode SETTINGS. p.36 Selecting Auditing Mode SettingsAccount number entry Auditing modeAccount number change Account number deletionCopying when Auditing mode is enabled Resetting accountTroubleshooting MACHINE/COPYING Problems Paper is not loaded properly Problem Cause and solution Misfeed occursPieces of paper inside machine Paper misfeed Too much paper is loaded in the trayOriginal smudged or blotchy Any other indicators are litCopies Transfer charger is dirty Copying or printing is performedPrinting Problems Click Add or Remove Programs Removing the softwareClick the start button, and then click Control Panel Indicators and Display Messages Misfeed in the SPF Misfeed RemovalRemove the misfed original Copia 20W Copia 16WMisfeed in the Bypass Tray Misfeed indicator will go outMisfeed in the paper feed area Misfeed in the MachineLower the fusing unit release levers to Misfeed in the fusing areaAllow easier removal Misfed paper duringClose the side cover Misfeed in the transport areaBe careful not to tear the misfed paper during removal Be careful not to tear Misfed paper during RemovalPush the upper paper tray in completely Misfeed in the Upper Paper TrayClose the upper paper tray Remove the misfed paper Open the lower side coverClose the lower side cover Close the lower paper trayReplacing the Toner Cartridge Toner cartridge replacement required indicator will go outClose the front cover Green part of the cartridgeChecking the Total Output Count Checking the Total Output Count and Toner LevelTotal output count Total copy countCleaning the Document Glass and SPF/ Document Cover Routine MaintenanceChecking the Toner Level Press the Light key to return to the normal displayCleaning the Transfer Charger Cleaning the Bypass Tray Paper Feed RollerSingle Pass Feeder SpecificationsPeripheral Devices Proper Storage Storage of SuppliesStore the supplies in a location that is Store paper in the wrapper and lying flatSpecifications Printer Function Software License Page Index SymbolsTroubleshooting Preset Ratio selector indicatorOriginal types 10, 13Indicators, lit and blinking Machine settingsProblem occurs Page Class Laser Product Laser Klasse Page Code