Olivetti 490, 450 manual Troubleshooting Guide, What Happens if the Paper or INK has RUN OUT

Page 36

TROUBLESHOOTING GUIDE

WHAT HAPPENS IF THERE IS A POWER FAILURE

If there is a power failure, the fax machine keeps the follow- ing data in the memory: the numbers set for one-touch and speed dialling and the reports, while the documents present in the memory will be lost.

The date and time will also be lost so they will have to be reset by carrying out the procedure described in the "To set the date and time" section of the "Operations essential for correct operation" chapter.

WHAT HAPPENS IF THE PAPER OR INK HAS

RUN OUT

If, during reception, the paper runs out or gets jammed, the ink runs out, the print head compartment cover is open, the paper support is closed or the operator console is raised, the machine stops printing and the display shows the relevant message and the document you are receiving is temporarily recorded in the memory. Once the problem has been solved, the fax machine resumes printing.

IF THE TRANSMISSION IS UNSUCCESSFUL

Sometimes, due to line problems such as excessively heavy telephone traffic or any other kind of interference, the docu- ment sent is received badly by the correspondent, who will ask you to send it to him again.

In these cases, it is advisable to send the document again at a slower speed. The fax machine transmits regularly at a speed of 14400 bps (bits per second). To reduce the speed, follow the procedure described in the "To reduce the trans- mission speed" section of the "More sophisticated op- erations" chapter.

If transmission is not completed due to errors on the line or fax machine, the error LED " " lights up and a short beep is emitted; in this case, the fax machine automatically prints the transmission report (see "To print reports and lists", chapter "Basic transmission and reception operations"), on which an error code indicates the cause of the error (you will find a list of all the error codes later).

FOR MINOR PROBLEMS

The list below may be used as a guide to the solution of minor prob- lems.

PROBLEM

SOLUTION

 

 

The fax machine gives no

Check that it is connected to

sign of life.

the power socket.

The document is not fed in

Check that the document

correctly.

respects the

 

recommendations listed in

 

"What documents may be

 

used", chapter "Basic

 

transmission and reception

 

operations".

The fax machine will not

Check that the document is

send a document.

not jammed.

 

The line is busy: wait until it

 

is free and then try sending

 

the document again.

The fax machine will not

It is set for manual

receive a document

reception: set it up for

automatically.

automatic reception.

The fax machine will not

Check that no documents or

copy or receive documents.

sheets of paper are

 

jammed.

 

You are using an unsuitable

 

kind of paper: check the

 

characteristics of the paper

 

listed in the "Technical

 

data".

The fax machine prints blank

Place the document in the

sheets.

correct position with the

 

side to be copied facing

 

upwards.

 

 

NOTe

Incorrect transmission or reception by the fax machine may also depend on factors other than those listed above, which will be signalled in the form of error codes on the "Trans- mission report" and "Activity report", see "To print re- ports and lists", chapter "Basic transmission and re- ception operations".

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Contents Ink Jet Fax Publishedby Installation Quick GuideAdd some printing paper Insert the print head When the telephone rings, lift TransmissionReception CopyingTable of Contents Page Introduction Operations Essential for Correct Operation To Connect IT to the Telephone LineCase 2 Connection Cord FAX Other Devices Case 3 Connection Austria Cord FAXTo Connect IT to the Power Supply To Connect the Telephone HandsetTo SET the Language and the Country Destination To SET the Date and Time To ADD PaperTo Install the Print Head FORMATA4Automatic Check Print Head INK LOWPrint Head Precautions To Change the Date and TimeALL That is Missing NOW is Your Name FAX Number To SET IT UP for the Telephone Line Components Figure shows the external and internal parts of fax machineConsole Display Dimensions Basic Transmission and Reception OperationsTo Send a Document Document ReadyOFF Hook To start sending the documentPress the key If you want to abort the transmission in progress, pressDelayed TX Type Time HhmmType FAX Number NUM/TOUCH/SPEED Automatic TX ATPrint SETTING? TX from MemoryAutomatic Memory TX To Receive a DocumentTo SET ONE-TOUCH and Speed Dialling Edit Another YES Coded Speed DialType Speed no O1TEL noAddress Book Code or Incoming CallsTo Print Reports and Lists Fax machine prints the following reportsDelay List on Failed TX ReportBROADC. REP.ON Print Install Print SettingsPrint OUT Report Last TX ReportTo Make a Call To Telephone with ONE-TOUCH DiallingTo Telephone with Speed Dialling To Telephone by Running a Search Phone BookNumbers To Make a Copy What Documents can be CopiedTo Make a Copy Copy High QualOther Useful Reception Settings More Sophisticated OperationsRing Volumehigh TEL. Line SETU-UPCaller ID on Ring COUNT02FAX/TEL TIMER20 DISTINC.RINGOFFChange Pattern AUTODETECT. RingOther Useful Transmission Settings Remote StartonType Code CODE0/9,* *8Line Monitoroff Buzzer VOL.LOWTX Speed ECM onSENDING/RECEIVING a Document Polling Mode Polling RXPolling TX For example 1820 and then press the . The dis- play showsTroubleshooting Guide For Minor ProblemsWhat Happens if the Paper or INK has RUN OUT If the Transmission is UnsuccessfulError Codes Code Message Cause of Error What to doSignals and Messages System Error NN TX ErrorRX in Memory DiallingMaintenance Operations Cleaning the Print Head and Testing NozzlesTo Replace the Print Head To Clean the Electrical Contacts Print Head To Clean the Nozzles of the Print HeadTo Clean the Optical Reader Only for monochrome print heads blackTo Clean the Casing To Remove Jammed DocumentsTo Remove Jammed Sheets of Paper If the paper gets jammed in the ASFSoftware Installation Requirements To Install the Linkfax PRO SoftwareInstalling the Software in Windows 2000 Windows XP Minimum Requirements of the PCTo Uninstall the Linkfax PRO Software Troubleshooting GuideAccessing the ON-LINE Documentation All four Windows environments 98 Second Edition/ME/ 2000/XPTechnical Data Manual feedingAutomatic feeding Page Monochrome print head part number 255933Y
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