ERROR CODES
The error codes printed both on the transmission report and the activity report consist of two digits indicating the cause of the error. To save space, the
CODE | MESSAGE | CAUSE OF ERROR | WHAT TO DO |
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OK | No message. Operation performed |
| No action. |
| successfully. |
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02 | IMPOSSIBLE CONNECTION | The fax machine does not detect any | Check that the fax machine is correctly |
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| dialling tone or receives an irregular signal. | connected to the telephone line and that the |
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| handset is not off the hook. Then try |
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| connecting again. |
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03 | RECEIVER DOES NOT ANSWER | The correspondent is not answering or is a | Check that the correspondent’s number is |
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| fax machine. | correct. |
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04 | ERR. WHILE TRANSMITTING | An error occurred during transmission. "nn" | Resume transmission from the page indicated |
| RESEND FROM PAGE: nn | = number of page on which the error was | in the report. |
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| found. |
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05 | RESEND PAGES: | The correspondent’s fax machine found | Resume transmission of the pages indicated in |
| nn, ..... nn | errors during reception. "nn" = number of | the report. |
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| page on which the error was found. |
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07 | DOCUMENT TOO LONG | The document to be sent is too long. The | Split up the document to be sent. |
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| time taken to send it exceeds the allowed |
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| limits. |
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08 | CHECK THE DOCUMENT | The optical reader cannot read the | Remove the document from the ADF and |
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| document. | reinsert it when it tries to connect. |
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09 | STOP PRESSED | You aborted transmission. | No action. |
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10 | No message | An error occurred during reception. | Call the correspondent and ask him to send |
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| you the document again. |
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11 | No message | During reception, a printing error occurred. | Correct the fault and wait for the document in |
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| Reception continued in the memory but the | the memory to be printed. |
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| space left in the memory was filled before |
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| reception was completed. |
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13 | ERRORS WHILE POLLING | The correspondent did not leave any | Call back the correspondent. |
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| document in the ADF and did not set up his |
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| fax machine for polling transmission. |
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16 | POWER FAILURE ON PAGE nn | A power failure occurred during | Resume transmission from the page indicated |
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| transmission or reception. | in the report. |
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(OK) | No message | The document was received but the printing | Call the correspondent. |
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| quality is unsatisfactory. |
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OCC | LINE BUSY | The line is busy. | Retry when the line is free. |
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