Ultra electronic ID Card Printer manual Error code listing

Error code listing

The meaning of “reset → enter buttons” in the list is,

after pressing the Reset button, press the Enter button to initialize the unit.

Error code	Description of error		Remedy
	The power must be turned off so		Turn the power off and then on again.
P l e a s e ,
P o w e r O f f .	that the unit can be initialized.
	The cleaning mode can not be set		Remove the retransfer film cassette, then press the “reset →
P l e a s e R e m o v e
M e d i a C a s s e t t e	because there is a retransfer film in		enter buttons” and set the cleaning mode again.
	the unit.
	The cleaning mode can not be set		1. Turn off the power and allow about 20 minutes for the heat
H R i s t o o h o t .
	because the temperature of the		roller to cool. Then turn the unit on and set the cleaning
	heat roller is too high.		mode again.
			2. Confirm that the retransfer film cassette has been removed.
	Card jam		Remove cards from the hopper.
J a m ( H o p p e r )		See p.44
	(hopper section)		Press the “reset → enter buttons” and initialize the unit.
	Card jam		Remove cards from the turnover section.
J a m ( Tu r n O v e r )		See p.45
	(turnover)		Press the “reset → enter buttons” and initialize the unit.
	Card jam		Press the “reset → enter buttons” and initialize the unit.
J a m ( M G )
	(encode section)		If no cards are discharged, remove the cards, press the “reset
			→ enter buttons” and initialize the unit.
	Card jam		Remove the cards from the retransfer section.
J a m ( T r a n s f e r )		See p.45
	(retransfer section)		Press the “reset → enter buttons” and initialize the unit.
	Card jam		Remove the cards from the paper discharge section.
J a m ( D i s c h a r g e )
	(paper discharge section)		Press the “reset → enter buttons” and initialize the unit.
	The retransfer film		Rejoin the retransfer film.
M e d i a B r o k e n		See p.43
	has broken		Press the “reset → enter buttons” and initialize the unit.
	Retransfer film search error		Reset the retransfer film. Press the “reset → enter buttons”.
M e d i a S e a r c h
			Call for service if the problem persists.
	The retransfer film has run out		Replace the retransfer film.
M e d i a R u n O u t
			Press the “reset → enter buttons” and initialize the unit.
	The ink ribbon		Rejoin the ink ribbon.
I n k B r o k e n		See p.43
	has broken		Press the “reset → enter buttons”n and initialize the unit.
	Ink ribbon search error		Reset the ink ribbon. Press the “reset → enter buttons” and
I n k S e a r c h
			call for service if the problem persists.
	The ink ribbon has run out		Replace the ink ribbon.
I n k R u n O u t
			Press the “reset → enter buttons” and initialize the unit.
	Turnover		Press the “reset → enter buttons” and call for service if the
Tu r n O v e r U n i t		See p.45
	mechanism error		problem persists.
	Heat roller operation error		Press the “reset → enter buttons” and call for service if the
H e a t e r C a m
			problem persists.
	1. No card		1. Replenish the cards.
N o C a r d
	2. The hopper tray is open or has		2. Close the tray correctly.
	been removed.
	The printer door is open		Close the door.
D o o r O p e n
			Press the “reset → enter buttons” and initialize the unit.
	Cleaning rollers missing		Attach the cleaning rollers.
N o C l e a n i n g R o .
			Press the “reset → enter buttons” and initialize the unit.
	Cassette missing		Attach both the ink ribbon cassette and the retransfer film
N o C a s s e t t e
			cassette.
			Press the “reset → enter buttons” and initialize the unit.

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