Panasonic KX-FG2451 manual Error messages Display, Display Cause & Solution

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10. Help

10.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

10.2.1 Base unit

Display	Cause & Solution
“BACK COVER OPEN”	L The back cover is open. Close the back cover firmly.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the document. If
	misfeeding occurs frequently, clean the document feeder rollers (page 65)
	and try again.
	L The document is longer than 600 mm (235/ "). Press {STOP} to remove the
	8
	document. Divide the document into two or more sheets, and try again.

“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page 11).
	L The ink film is not installed. Install it (page 11).
	L The ink film is slack or creased. Tighten it (see step 5 on page 11).

“CHECK MEMORY”	L The base unit memory (telephone numbers, parameters, etc.) has been
	erased. Re-program.
“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper. Install
	paper and press {SET} to clear the message.
	L The recording paper was not fed into the unit properly (page 64). Re-install
	paper (page 13) and press {SET} to clear the message.
	L The recording paper has jammed near the recording paper entrance.
	Remove the jammed paper (page 63) and press {SET} to clear the
	message.

“ERROR!!”	L The cordless handset tried to copy phonebook items (page 24) but the copy
	has been stopped.
“FAX IN MEMORY”	L See the other displayed message instructions to print out the document.
	Received documents are stored in memory due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 63). You will lose all faxes
	in memory if the power is removed. Check with power connected.

“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 63). You will lose all faxes
	in memory if the power is removed. Check with power connected.
	L When performing memory transmission, the document being stored
	exceeded the memory capacity of the unit. Send the entire document
	manually.

“FILM EMPTY	L The ink film is empty. Replace the ink film with a new one (page 11). To
BUY DIRECT FROM”	place an order via the Internet, or to check for special offers, visit our web
“www.panasonic.com/kx-	site: http://www.panasonic.com/kx-fa91
fa91”	L The ink film is slack. Tighten it (see step 5 on page 11) and install again.
	L The fax machine is positioned near appliances such as TVs or speakers
	which generate an intense magnetic field.

“FILM NEAR EMPTY	L The remaining ink film is low. Prepare a new ink film (page 7). To print the
BUY DIRECT FROM”	film order sheet, press {HELP}, then {SET}. To place an order via the
“www.panasonic.com/kx-	Internet, or to check for special offers, visit our web site:
fa91”	http://www.panasonic.com/kx-fa91
“TO PRINT ORDER
PRESS HELP”

54	For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Things you should keep a record Important safety instructions InstallationBattery Environment For best performanceLocation and noise Routine carePhonebook Making a copyRecording your greeting message Option Included accessories Accessory informationTo place an order online for customers in the U.S.A. only Button descriptions of the base unit Button descriptions of the cordless handset Overview Base unit Cordless handsetInk film Incorrect Paper trayCorrect To use A4 size paperPaper support Recording paperCorrect Slant To switch to the speakerphone while using the headset Battery installation / replacementReplacement Headset optionalBattery charge ConnectionsBase unit SET Menu Stop Quick SetupBase unit help function SETMenu OFF Date and time Your logoSET Mute Your fax number To enter your logo Example BillSET Flash SP-PHONE Making phone callsWith the cordless handset Redial Mute ClearLocator Mute SP-PHONE Redial Answering phone callsWith the base unit Talk OFFClear Making a phone call using the phonebookClear Pause SET MenuErasing a specific item Editing a stored itemErasing a stored item Erasing all itemsOne touch dial Base unit only Copying phonebook itemsViewing and calling back Caller ID serviceCall Waiting Caller ID feature How Caller ID is displayedTurning on the Caller ID number auto edit feature Base unit Caller ID number auto edit featureSymbols and operations for caller information Caller ID SP-PHONE Stop FAX StartErasing specific caller information Erasing caller informationErasing all caller information Into the cordless handsetIntercom Transferring a callSending a fax manually Help SET FAX Start Stop SP-PHONE RedialSending a fax using Phonebook and one touch dial Document requirementsAdding a new item into the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating TEL mode Receiving a fax manually Auto answer OFFSP-PHONE Stop FAX Start Talk SP-PHONE Receiving a fax automatically Auto answer on Activating FAX only modeChanging the ring count in TAM/FAX mode Receiving a voice message and fax document in one callTo display the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To print the junk fax prohibitor listActivating the Distinctive Ring feature Distinctive Ring serviceUsing two or more phone numbers on a single telephone line Programming the ring pattern assigned for faxMore copying features Making a copyCopy Example Making 2 copies of a 4-page original document Collated pages Uncollated pagesRecording your greeting message Erasing your recorded greeting messageMIC Erase SET Greeting Check Greeting REC Stop To play back messages Listening to recorded messages using the cordless handsetTo play back messages Useful features during playback Erasing recorded messagesLeaving a message for others or yourself Remote operation using remote commands Operating from a remote locationSummary of remote operation Base unit programming Cordless handset programmingBasic features See page 16 for detailsProgrammable Features Advanced features Canceled and this feature will be turned OFF automatically Letter 92% defaultPrint on 1 sheet Setting friendly #46 To print the stored documentConnecting tone volume cannot be adjusted SettingCordless 700ms default Handset Work correctly. Consult your PBX supplier for the correctSetting the key tone Other features Cordless handset onlyAlso be reset Pressed. Includes confirmation tones and error tonesBattery performance may be shortened when using this Cordless handset is in useRegistering See page 52 for details Cordless handset Re-registering the cordless handset Error messages Reports Error messages Display Display Cause & SolutionIncomplete DisplayWhen a function does not work, check here Initial settingsGeneral Alarm tone sounds Problem Cause & Solution Display exits the Caller IDProblem Cause & Solution Cordless handset does Charged the battery fully, butFax sending Fax receivingCopying If a power failure occurs Answering machineHelp When the recording paper has jammed in the unit Recording paper jamsWhen the recording paper was not fed into the unit properly Document jamsDo not use paper products, such as paper towels or tissues Thermal head cleaning Specifications Reference lists and reports Base unit onlyRecording paper specifications Recording paper size Power supply 120 V AC, 60 HzITU-T No Test Chart Recording paper weightFCC and Other Information FCC RF Exposure Warning Limited Warranty North AmericaFor In Limited Warranty product service Customer Services directory Customer Services DirectoryIndex Broadcast ListPhonebook List No Extra Cost