Panasonic KX-FG2451 manual General

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10. Help

 

 

 

 

10.3.2 General

 

 

 

Problem

Cause & Solution

The unit displays “PAPER

L You forced the recording paper into the paper tray too strongly. Remove all

JAMMED” even though paper

of the installed paper, and re-install it gently.

is installed.

 

The unit displays “CHECK

L The paper is inserted halfway. Insert it correctly (page 64) and press {SET}

PAPER” even though paper is

to clear the message.

inserted.

 

The other party complains

L FAX ONLY mode is set. Tell the other party the number is only used for

they only hear a fax tone and

faxes.

cannot talk.

L Change the receiving mode to TEL mode (page 33) or TAM/FAX mode

 

(page 34).

 

L If you use a Distinctive Ring service, make sure you have set the same ring

 

pattern assigned by the telephone company (page 36).

 

 

{REDIAL} or {PAUSE} on the

L If this button is pressed during dialing, a pause will be inserted. If pressed

base unit does not function

immediately after a dial tone is obtained, the last number dialed will be

properly.

redialed.

 

 

The receiving mode does not

L Distinctive Ring is set (feature #31 on page 46).

function properly.

 

 

 

During programming, I

L All or part of the number is the same as another code or ID. Change the

cannot enter the code or ID

number:

number.

– remote operation ID (code): feature #11 on page 45.

 

– fax activation code: feature #41 on page 48.

 

 

The ink film runs out quickly.

L Even if there are only a few sentences, every page that comes out of the

 

machine is considered a full page.

 

L Turn OFF the following features:

 

– confirmation report: feature #04 on page 44.

 

– journal report: feature #22 on page 46.

 

– Caller ID list: feature #26 on page 46.

 

 

The unit beeps.

L The memory reception alert of feature #44 is ON (page 48), and the unit has

 

a document in memory. Press {STOP} to stop the beeps, then see the

 

displayed message instructions to solve the problem.

 

 

Whenever I try to retrieve my

L You are probably entering {*}{#}{9}. This is the default setting for the fax

voice mail messages, I am

activation code. If you use a voice mail service, turn the fax activation

interrupted by the fax tone.

feature OFF or reprogram the activation code (feature #41 on page 48).

 

 

The speakerphone is not

L Use the speakerphone in a quiet room.

working.

L If you have difficulty hearing the other party, adjust the volume.

 

 

I cannot page the cordless

L The cordless handset is too far from the base unit.

handset or base unit.

 

 

 

The unit does not display the

L You need to subscribe to a Caller ID service.

caller’s name and/or

L Other telephone equipment may be interfering with your phone. Disconnect

telephone number.

it and try again.

 

L Other electrical appliances connected to the same outlet may be interfering

 

with the Caller ID information.

 

L Telephone line noise may be affecting the Caller ID information.

 

L The caller requested not to send his/her information (page 25).

 

L If a call is being transferred to you, the caller information will not be

 

displayed.

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Things you should keep a record Important safety instructions InstallationBattery Location and noise For best performanceEnvironment Routine carePhonebook Making a copyRecording your greeting message Option Included accessories Accessory informationTo place an order online for customers in the U.S.A. only Button descriptions of the base unit Button descriptions of the cordless handset Base unit Cordless handset OverviewInk film Correct Paper trayIncorrect To use A4 size paperPaper support Recording paperCorrect Slant Replacement Battery installation / replacementTo switch to the speakerphone while using the headset Headset optionalBattery charge ConnectionsBase unit Base unit help function Quick SetupSET Menu Stop SETMenu OFF Date and time Your logoSET Mute Your fax number To enter your logo Example BillSET Flash With the cordless handset Making phone callsSP-PHONE Redial Mute ClearWith the base unit Answering phone callsLocator Mute SP-PHONE Redial Talk OFFClear Pause Making a phone call using the phonebookClear SET MenuErasing a stored item Editing a stored itemErasing a specific item Erasing all itemsCopying phonebook items One touch dial Base unit onlyCall Waiting Caller ID feature Caller ID serviceViewing and calling back How Caller ID is displayedSymbols and operations for caller information Caller ID number auto edit featureTurning on the Caller ID number auto edit feature Base unit Caller ID SP-PHONE Stop FAX StartErasing all caller information Erasing caller informationErasing specific caller information Into the cordless handsetTransferring a call IntercomHelp SET FAX Start Stop SP-PHONE Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating TEL mode Receiving a fax manually Auto answer OFFSP-PHONE Stop FAX Start Talk SP-PHONE Changing the ring count in TAM/FAX mode Activating FAX only modeReceiving a fax automatically Auto answer on Receiving a voice message and fax document in one callStoring undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing two or more phone numbers on a single telephone line Distinctive Ring serviceActivating the Distinctive Ring feature Programming the ring pattern assigned for faxMore copying features Making a copyCopy Collated pages Uncollated pages Example Making 2 copies of a 4-page original documentRecording your greeting message Erasing your recorded greeting messageMIC Erase SET Greeting Check Greeting REC Stop To play back messages Useful features during playback Listening to recorded messages using the cordless handsetTo play back messages Erasing recorded messagesLeaving a message for others or yourself Remote operation using remote commands Operating from a remote locationSummary of remote operation Cordless handset programming Base unit programmingSee page 16 for details Basic featuresProgrammable Features Advanced features Canceled and this feature will be turned OFF automatically Letter 92% defaultPrint on 1 sheet To print the stored document Setting friendly #46Cordless 700ms default Handset SettingConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctAlso be reset Other features Cordless handset onlySetting the key tone Pressed. Includes confirmation tones and error tonesBattery performance may be shortened when using this Cordless handset is in useRegistering See page 52 for details Cordless handset Re-registering the cordless handset Error messages Reports Display Cause & Solution Error messages DisplayDisplay IncompleteInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & Solution Display exits the Caller IDAlarm tone sounds Charged the battery fully, butFax receiving Fax sendingCopying Answering machine If a power failure occursHelp Recording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports Base unit only SpecificationsITU-T No Test Chart Power supply 120 V AC, 60 HzRecording paper specifications Recording paper size Recording paper weightFCC and Other Information FCC RF Exposure Warning North America Limited WarrantyFor In Limited Warranty product service Customer Services Directory Customer Services directoryBroadcast List IndexPhonebook List No Extra Cost
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