Panasonic KX-FG2451 manual Copying

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10. Help

Problem

Cause & Solution

A blank sheet is ejected.

L If a blank sheet is ejected after the received document is printed out, the

 

size of the document sent by the other party is as large as, or larger than,

 

the recording paper, and the receiving reduction rate is not programmed

 

correctly. Program the proper rate in feature #36 (page 47).

 

L The other party placed the document in their fax machine facing the wrong

 

way. Check with the other party.

 

 

The printing quality is poor.

Please do not reuse the ink film!

 

Please use genuine Panasonic replacement film. Refer to page 7 for further

 

details.

 

L The thermal head is dirty. Clean it (page 66).

 

L If documents can be copied properly, the unit is working normally. The other

 

party may have sent a faint document or there may be something wrong

 

with the other party’s machine. Ask them to send a clearer copy of the

 

document or to check their fax machine.

 

L Some paper has instructions recommending which side to print on. Try

 

turning the recording paper over.

 

L You may have used paper with cotton and/or fiber content that is over 20%,

 

such as letterhead or resume paper. We recommend smooth paper such as

 

“Hammermill Jet Print” for clearer printing.

 

 

Recording paper frequently

L Clean the document feeder rollers, recording paper feeder and rubber flap

misfeeds.

(page 65).

 

 

Letters on the received

L If your line has special telephone services such as call waiting, the service

document are distorted.

may have been activated during fax reception. Connect the unit to a line that

 

does not have these services.

 

 

I cannot receive documents

L You must set remote fax activation to ON (feature #41 on page 48)

by pressing {*}{#}{9} on

beforehand.

the cordless handset or an

L You may have changed the remote fax activation code from {*}{#}{9}

extension telephone.

(default setting). Verify the remote fax activation code (feature #41 on page

 

48).

 

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 13), install ink

 

film (page 11) or remove the jammed paper (page 63).

 

 

The other party complains

L The receiving mode is set to TEL mode. Receive the document manually

that they cannot send a

(page 33) or change the receiving mode to TAM/FAX mode (page 34) or

document.

FAX ONLY mode (page 34).

 

L The memory is full of received documents due to a lack of recording paper

 

or a recording paper jam. Install paper (page 13) or remove the jammed

 

paper (page 63).

 

 

I cannot select the desired

L If you want to set TAM/FAX or FAX ONLY mode:

receiving mode.

– select the desired mode using feature #77 (page 49), and press {AUTO

 

ANSWER} repeatedly until the desired mode is displayed.

 

L If you want to set TEL mode:

 

– press {AUTO ANSWER} repeatedly until “TEL MODE” is displayed.

 

 

10.3.6 Copying

Problem

Cause & Solution

The unit will not make a copy.

L The ink film is empty. Replace the ink film with a new one (page 11).

 

L You cannot make a copy during programming.

 

L You cannot make a copy during a telephone conversation.

 

 

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For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Things you should keep a record Important safety instructions InstallationBattery For best performance Location and noiseEnvironment Routine carePhonebook Making a copyRecording your greeting message Option Included accessories Accessory informationTo place an order online for customers in the U.S.A. only Button descriptions of the base unit Button descriptions of the cordless handset Overview Base unit Cordless handsetInk film Paper tray CorrectIncorrect To use A4 size paperPaper support Recording paperCorrect Slant Battery installation / replacement ReplacementTo switch to the speakerphone while using the headset Headset optionalBattery charge ConnectionsBase unit Quick Setup Base unit help functionSET Menu Stop SETMenu OFF Date and time Your logoSET Mute Your fax number To enter your logo Example BillSET Flash Making phone calls With the cordless handsetSP-PHONE Redial Mute ClearAnswering phone calls With the base unitLocator Mute SP-PHONE Redial Talk OFFMaking a phone call using the phonebook Clear PauseClear SET MenuEditing a stored item Erasing a stored itemErasing a specific item Erasing all itemsOne touch dial Base unit only Copying phonebook itemsCaller ID service Call Waiting Caller ID featureViewing and calling back How Caller ID is displayedCaller ID number auto edit feature Symbols and operations for caller informationTurning on the Caller ID number auto edit feature Base unit Caller ID SP-PHONE Stop FAX StartErasing caller information Erasing all caller informationErasing specific caller information Into the cordless handsetIntercom Transferring a callSending a fax manually Help SET FAX Start Stop SP-PHONE RedialSending a fax using Phonebook and one touch dial Document requirementsBroadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating TEL mode Receiving a fax manually Auto answer OFFSP-PHONE Stop FAX Start Talk SP-PHONE Activating FAX only mode Changing the ring count in TAM/FAX modeReceiving a fax automatically Auto answer on Receiving a voice message and fax document in one callActivating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor listDistinctive Ring service Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Programming the ring pattern assigned for faxMore copying features Making a copyCopy Example Making 2 copies of a 4-page original document Collated pages Uncollated pagesRecording your greeting message Erasing your recorded greeting messageMIC Erase SET Greeting Check Greeting REC Stop Listening to recorded messages using the cordless handset To play back messages Useful features during playbackTo play back messages Erasing recorded messagesLeaving a message for others or yourself Remote operation using remote commands Operating from a remote locationSummary of remote operation Base unit programming Cordless handset programmingBasic features See page 16 for detailsProgrammable Features Advanced features Canceled and this feature will be turned OFF automatically Letter 92% defaultPrint on 1 sheet Setting friendly #46 To print the stored documentSetting Cordless 700ms default HandsetConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correctOther features Cordless handset only Also be resetSetting the key tone Pressed. Includes confirmation tones and error tonesBattery performance may be shortened when using this Cordless handset is in useRegistering See page 52 for details Cordless handset Re-registering the cordless handset Error messages Reports Error messages Display Display Cause & SolutionIncomplete DisplayWhen a function does not work, check here Initial settingsGeneral Problem Cause & Solution Display exits the Caller ID Problem Cause & Solution Cordless handset doesAlarm tone sounds Charged the battery fully, butFax sending Fax receivingCopying If a power failure occurs Answering machineHelp When the recording paper has jammed in the unit Recording paper jamsWhen the recording paper was not fed into the unit properly Document jamsDo not use paper products, such as paper towels or tissues Thermal head cleaning Specifications Reference lists and reports Base unit onlyPower supply 120 V AC, 60 Hz ITU-T No Test ChartRecording paper specifications Recording paper size Recording paper weightFCC and Other Information FCC RF Exposure Warning Limited Warranty North AmericaFor In Limited Warranty product service Customer Services directory Customer Services DirectoryIndex Broadcast ListPhonebook List No Extra Cost
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