Panasonic KX-FL611 manual When a function does not work, check here, Initial settings, General

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8. Help

8.3 When a function does not work, check here

8.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L If you use a splitter to connect the unit, remove the splitter and
	connect the unit to the wall jack directly. If the unit operates
	properly, check the splitter.
	L Disconnect the unit from the telephone line and connect a known
	working telephone. If the working telephone operates properly,
	contact our service personnel to have the unit repaired. If the
	working telephone does not operate properly, contact your
	telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you connected the fax machine through a computer modem,
	connect the fax machine directly to a telephone line jack.

I cannot make calls.	L The dialing mode setting may be wrong. Change the setting.
	(feature #13 on page 49).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 27).

8.3.2 General

Problem	Cause & Solution
The other party complains	L FAX ONLY mode is set. Tell the other party the number is only used
they only hear a fax tone	for faxes.
and cannot talk.	L Change to TEL mode by pressing {AUTO ANSWER}.
	L If you use a Distinctive Ring service, make sure you have set the
	same ring pattern assigned by the telephone company (page 44).

The {REDIAL/PAUSE}	L If this button is pressed during dialing, a pause will be inserted. If
button does not function	pressed immediately after a dial tone is obtained, the last number
properly.	dialed will be redialed.

The receiving mode does	L The Distinctive Ring is set (feature #31 on page 44).
not function properly.

During programming, I	L All or part of the number is the same. Change the number: feature
cannot enter the code or	#12 (page 49) and #41 (page 50).
ID number.

The unit beeps.	L Recording paper has run out. Press {STOP} to stop the beeps and
	install paper.

Whenever I try to retrieve	L You are probably entering {*} {#} {9}. This is the default setting
my voice mail messages, I	for the fax activation code. If you use a voice mail service, turn the
am interrupted by the fax	fax activation feature OFF or reprogram the activation code
tone.	(feature #41 on page 50).

For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions Open How to use the operating instructionsStation keys B Location of controlsButtons Listed in alphabetical order Trademarks Thank you for purchasing a Panasonic fax machineFor your future reference Energy StarInstallation Important safety instructionsFor best performance Routine care Recording paperMachine Introduction InstallationIndex Part number*1 Quantity Included accessoriesIntroduction and Installation Description of buttons Accessory information3 4 5 9 j k l OverviewToner cartridge and drum unit Toner save feature To remove the paper tray Paper tray and paper tray coverDocument stacker Paper stackerRecording paper Handset cordTo use A4 size paper CorrectIncorrectEXT jack Using surge protectorsConnections SET Quick Setup Press SETSelecting the way to use your fax machine Your situation Telephone wiring image in house or officeHow to setup How faxes are received Case 1 FAX onlyHow phone calls and faxes are received How to setupSelect a Setup =DIST. Ring ± Menu SET Case 2b Distinctive Ring using with voice mail serviceVoice mail Menu AB SET FAX Start Case 3 EXT. TAM External Telephone Answering MachineWith an extension telephone Case 4 TEL only Select a Setup =TEL onlyEXT. in USE Case 5 FAX with PC Modem one phone numberRings Help function Adjusting volumeDate and time Mute Stop Your logoFlash Handset Mute HandsetYour fax number To erase all numbers, press and hold Lower SET Storing navigator directory itemsStoring one-touch dial item Erasing a stored item Using one-touch dial featureUsing the navigator directory Editing a stored itemHow Caller ID is displayed Caller ID serviceErasing specific caller information Viewing and calling back using caller informationPrinting the Caller ID list Erasing all caller informationFor navigator directory This feature is not available in the following casesSending a fax manually Documents you can send Programming items into the broadcast memory Broadcast transmissionManual Broad To cancel broadcast transmissionErasing a stored item from the broadcast memory Press Directory Program to exitStop FAX Start Activating TEL modeReceiving a fax manually Auto answer Storing undesired callers Activating FAX only modeReceiving a fax automatically Auto answer on Activating the junk fax prohibitorTo erase an item from the junk fax prohibitor list To display the junk fax prohibitor listTo print the junk fax prohibitor list Ring pattern Settings Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Activating the Distinctive Ring featureProgramming the ring pattern assigned for fax Making a copy More copying featuresCopy Start Resolution Collated pages Uncollated pages To collate multiple copiesProgramming Programming basic featuresProgramming advanced features Advance SettingsBasic features Advanced features Code #76 Setting the connecting tone Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #68 Setting the Error Correction Mode ECMProgram code and direct command button Direct commands for programming features#44 Memory reception alert 2OFF #76 Connecting tone#80 Set default 1YES #41 Fax activation codeError messages Display Error messages ReportsFailed Pick UP Modem ErrorDirectory Full Drum Life Over Replace Drum Change SuppliesWarm UP Transmit ErrorToner Empty Change Supplies Toner LOW Change SuppliesGeneral When a function does not work, check hereInitial settings Fax receiving Fax sendingCopying If a power failure occurs Using an answering machineFuser unit 3 gets hot. Do not touch it Replacing the toner cartridge and the drum unitToner LOW Toner Empty Help Waste disposal method Recording paper jam When the recording paper has jammed in the unitHelp Document jams sending When the recording paper is not fed into the unit properlyCleaning the inside of the unit Help Help ANY Kind on Behalf OPENLCR.COM, INC OpenLCR service for the Caller IQ featureTo turn the Caller IQ on / OFF Updating the rate table downloading the rate tablePrinting information Downloading informationViewing information Reference lists and reports Specifications Toner life Recording paper specifications Recording paper sizeRecording paper weight Drum life FCC and Other Information General Information FAX categories Parts Labor Limited WarrantyFor In Limited Warranty product service Customer Services Directory Customer Services directoryIndex Index Page Panasonic FAX Advantage Program No Extra Cost