Panasonic KX-FL611 manual Fax sending, Fax receiving

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8. Help

8.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (page 18).
	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
	L The other party’s machine is not a fax machine. Check with the
	other party.
	L The other party’s fax machine failed to answer the fax
	automatically. Send the fax manually (page 37).

I cannot send a fax	L Use the overseas transmission mode (feature #23 on page 50).
overseas.	L Add two pauses at the end of the telephone number or dial
	manually.

The other party complains	L If your line has special telephone services such as call waiting, the
that letters on their	service may have been activated during fax transmission. Connect
received document are	the unit to a line that does not have these services.
distorted or not clear.	L Another telephone on the same line is off the hook. Hang up the
	extension telephone and try again.
	L Try copying the document. If the copied image is clear, there may
	be something wrong with the other party’s machine.

The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them
that black lines, white	(page 67). Please do not insert a document before correction fluid
lines or smudges appear	has dried completely.
on their received
document.

8.3.4 Fax – receiving

Problem	Cause & Solution
I cannot receive	L When you have a single telephone line and subscribe to a voice
documents.	mail service, you must also subscribe to a Distinctive Ring service
	(page 44).
	L The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (page 18).

I cannot receive	L The receiving mode is set to TEL mode. Set to FAX ONLY mode by
documents automatically.	pressing {AUTO ANSWER}.
	L The time taken to answer the call is too long. Decrease the number
	of rings before the unit answers a call (feature #06 on page 49).

The display shows	L The incoming call is not a fax. Change the receiving mode to TEL
“CONNECTING.....”, but	mode by pressing {AUTO ANSWER}.
faxes are not received.
A blank sheet is ejected.	L The other party placed the document in their fax machine the
	wrong way. Check with the other party.

58	For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions How to use the operating instructions OpenLocation of controls Buttons Listed in alphabetical orderStation keys B Thank you for purchasing a Panasonic fax machine For your future referenceEnergy Star TrademarksImportant safety instructions InstallationFor best performance Recording paper Routine careIntroduction Installation MachineIndex Included accessories Part number*1 QuantityIntroduction and Installation Accessory information Description of buttonsOverview 3 4 5 9 j k lToner cartridge and drum unit Toner save feature Paper tray and paper tray cover To remove the paper trayPaper stacker Document stackerHandset cord Recording paperCorrectIncorrect To use A4 size paperUsing surge protectors ConnectionsEXT jack Quick Setup Press SET Selecting the way to use your fax machineSET Telephone wiring image in house or office How to setup How faxes are receivedCase 1 FAX only Your situationHow to setup Select a Setup =DIST. Ring ±How phone calls and faxes are received Case 2b Distinctive Ring using with voice mail service Voice mailMenu SET Case 3 EXT. TAM External Telephone Answering Machine Menu AB SET FAX StartWith an extension telephone Select a Setup =TEL only Case 4 TEL onlyCase 5 FAX with PC Modem one phone number RingsEXT. in USE Adjusting volume Help functionDate and time Your logo Flash Handset MuteHandset Mute StopYour fax number To erase all numbers, press and hold Storing navigator directory items Storing one-touch dial itemLower SET Using one-touch dial feature Using the navigator directoryEditing a stored item Erasing a stored itemCaller ID service How Caller ID is displayedViewing and calling back using caller information Printing the Caller ID listErasing all caller information Erasing specific caller informationThis feature is not available in the following cases For navigator directorySending a fax manually Documents you can send Broadcast transmission Programming items into the broadcast memoryTo cancel broadcast transmission Erasing a stored item from the broadcast memoryPress Directory Program to exit Manual BroadActivating TEL mode Receiving a fax manually Auto answerStop FAX Start Activating FAX only mode Receiving a fax automatically Auto answer onActivating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor listTo erase an item from the junk fax prohibitor list Distinctive Ring service from your phone company Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Ring pattern SettingsProgramming the ring pattern assigned for fax More copying features Copy Start ResolutionMaking a copy To collate multiple copies Collated pages Uncollated pagesProgramming basic features Programming advanced featuresAdvance Settings ProgrammingBasic features Advanced features Code #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneDirect commands for programming features Program code and direct command button2OFF #76 Connecting tone #80 Set default 1YES#41 Fax activation code #44 Memory reception alertError messages Reports Error messages DisplayModem Error Directory FullDrum Life Over Replace Drum Change Supplies Failed Pick UPTransmit Error Toner Empty Change SuppliesToner LOW Change Supplies Warm UPWhen a function does not work, check here Initial settingsGeneral Fax sending Fax receivingCopying Using an answering machine If a power failure occursReplacing the toner cartridge and the drum unit Toner LOW Toner EmptyFuser unit 3 gets hot. Do not touch it Help Waste disposal method When the recording paper has jammed in the unit Recording paper jamHelp When the recording paper is not fed into the unit properly Document jams sendingCleaning the inside of the unit Help Help OpenLCR service for the Caller IQ feature To turn the Caller IQ on / OFFUpdating the rate table downloading the rate table ANY Kind on Behalf OPENLCR.COM, INCDownloading information Viewing informationPrinting information Reference lists and reports Specifications Recording paper specifications Recording paper size Recording paper weightToner life Drum life FCC and Other Information General Information Limited Warranty FAX categories Parts LaborFor In Limited Warranty product service Customer Services directory Customer Services DirectoryIndex Index Page No Extra Cost Panasonic FAX Advantage Program