Panasonic KX-FL611 manual Customer Services directory, Customer Services Directory

Page 82

10. General Information

10.5 Customer Services directory

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or E-mail us via:

consumer_fax@us.panasonic.com

Contact:

For in Limited Warranty programming and Troubleshooting Support:

Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)

For out of Limited Warranty technical and troubleshooting support:

Panasonic offers two value based, cost effective, solutions:

1.Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.

2.Panasonic Premier Service Club (PPSC): 1 800 435 7329

PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a one year or 5 call membership. These services are billed directly to your major credit card.

Both of these comprehensive programs provide real time, live agent support for customers who are not eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

80

Image 82

Contents Operating Instructions How to use the operating instructions OpenButtons Listed in alphabetical order Location of controlsStation keys B Energy Star Thank you for purchasing a Panasonic fax machineFor your future reference TrademarksImportant safety instructions InstallationFor best performance Recording paper Routine careIntroduction Installation MachineIndex Included accessories Part number*1 QuantityIntroduction and Installation Accessory information Description of buttonsOverview 3 4 5 9 j k lToner cartridge and drum unit Toner save feature Paper tray and paper tray cover To remove the paper trayPaper stacker Document stackerHandset cord Recording paperCorrectIncorrect To use A4 size paperConnections Using surge protectorsEXT jack Selecting the way to use your fax machine Quick Setup Press SETSET Case 1 FAX only Telephone wiring image in house or officeHow to setup How faxes are received Your situationSelect a Setup =DIST. Ring ± How to setupHow phone calls and faxes are received Voice mail Case 2b Distinctive Ring using with voice mail serviceMenu SET Case 3 EXT. TAM External Telephone Answering Machine Menu AB SET FAX StartWith an extension telephone Select a Setup =TEL only Case 4 TEL onlyRings Case 5 FAX with PC Modem one phone numberEXT. in USE Adjusting volume Help functionDate and time Handset Your logoFlash Handset Mute Mute StopYour fax number To erase all numbers, press and hold Storing one-touch dial item Storing navigator directory itemsLower SET Editing a stored item Using one-touch dial featureUsing the navigator directory Erasing a stored itemCaller ID service How Caller ID is displayedErasing all caller information Viewing and calling back using caller informationPrinting the Caller ID list Erasing specific caller informationThis feature is not available in the following cases For navigator directorySending a fax manually Documents you can send Broadcast transmission Programming items into the broadcast memoryPress Directory Program to exit To cancel broadcast transmissionErasing a stored item from the broadcast memory Manual BroadReceiving a fax manually Auto answer Activating TEL modeStop FAX Start Activating the junk fax prohibitor Activating FAX only modeReceiving a fax automatically Auto answer on Storing undesired callersTo print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list Activating the Distinctive Ring feature Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Ring pattern SettingsProgramming the ring pattern assigned for fax Copy Start Resolution More copying featuresMaking a copy To collate multiple copies Collated pages Uncollated pagesAdvance Settings Programming basic featuresProgramming advanced features ProgrammingBasic features Advanced features Code #68 Setting the Error Correction Mode ECM Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #76 Setting the connecting toneDirect commands for programming features Program code and direct command button#41 Fax activation code 2OFF #76 Connecting tone#80 Set default 1YES #44 Memory reception alertError messages Reports Error messages DisplayDrum Life Over Replace Drum Change Supplies Modem ErrorDirectory Full Failed Pick UPToner LOW Change Supplies Transmit ErrorToner Empty Change Supplies Warm UPInitial settings When a function does not work, check hereGeneral Fax sending Fax receivingCopying Using an answering machine If a power failure occursToner LOW Toner Empty Replacing the toner cartridge and the drum unitFuser unit 3 gets hot. Do not touch it Help Waste disposal method When the recording paper has jammed in the unit Recording paper jamHelp When the recording paper is not fed into the unit properly Document jams sendingCleaning the inside of the unit Help Help Updating the rate table downloading the rate table OpenLCR service for the Caller IQ featureTo turn the Caller IQ on / OFF ANY Kind on Behalf OPENLCR.COM, INCViewing information Downloading informationPrinting information Reference lists and reports Specifications Recording paper weight Recording paper specifications Recording paper sizeToner life Drum life FCC and Other Information General Information Limited Warranty FAX categories Parts LaborFor In Limited Warranty product service Customer Services directory Customer Services DirectoryIndex Index Page No Extra Cost Panasonic FAX Advantage Program