Nortel Networks P0990474 03 Connecting the CallPilot Mini/CallPilot, Port a and Port B Pinouts

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24Chapter 4 Installing CallPilot Mini/CallPilot 150

Connecting the CallPilot Mini/CallPilot 150

1Open the CallPilot Mini/CallPilot 150 by inserting a flat screwdriver into the slot on the right-hand side of the door and pressing the tab out of the way.

Figure 3 shows the inside of the CallPilot housing and points out the cable jacks.

2Connect a TCM cable to Port A and to Port B. Table 5 shows the pin out of Port A and Port B.

Table 5 Port A and Port B Pinouts

Pin number

Port A

Port B

 

 

 

1

no connection

no connection

 

 

 

2

TCM 3

TCM 4

 

 

 

3

TCM 1

TCM 2

 

 

 

4

TCM 1

TCM 2

 

 

 

5

TCM 3

TCM 4

 

 

 

6

no connection

no connection

 

 

 

3Connect the other end of the TCM cables to station ports on your telephone system.

Note: Do not connect the Ethernet cable for your LAN to the Ethernet port until you determine if the CallPilot Mini/CallPilot 150 IP address is compatible with the network. For information about the default CallPilot Mini/CallPilot 150 IP address and how to change the IP address, refer to “Connecting to the CallPilot Mini/CallPilot 150” on page 35.

4Connect the power cable to the CallPilot Mini/CallPilot 150 and the wall socket.

5Run all the cables through the cable trough at the top of the CallPilot Mini/CallPilot 150.

6If you are installing a CallPilot Mini system, attach the EMC Kit around all four of the CallPilot Mini cables. The EMC Kit must be fully closed and attached at the point where the cables exit the CallPilot Mini. Figure 4 shows the EMC Kit and where it is attached.

Note: The EMC Kit must be around the power, Ethernet and two TCM cables in order to achieve Class B Homologations.

If you use cables other than the ones supplied with the CallPilot Mini, make sure all four cables fit inside the EMC Kit and the EMC Kit can be fully closed.

7Close the lid.

P0990474 03

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Contents CallPilot Mini/CallPilot Installation and Maintenance Guide Copyright 2001 Nortel Networks TrademarksStatement of conditions Regulatory RequirementsContents Chapter Language Configuration Utility Chapter Upgrading CallPilot Mini/CallPilot 150 Appendix B Norstar Directory Numbers Figures P0990474 Tables P0990474 Preface Before you beginText conventions Example Group lists? YAbout the buttons on your telephone Related publicationsPreface Telephone buttonsHow to Get Help USA and CanadaEmea Europe, Middle East, Africa Cala Caribbean & Latin America Apac Asia PacificChapter How to use this guide How to use this guideHow to use this guide How the instructions are presentedFeatures of CallPilot Chapter System overviewAbout CallPilot Mini/CallPilot CallPilot Mini offersData connectors CompatibilityHardware overview Meridian 1 systems compatible with CallPilot MiniDimensions Pcmcia slotsPower Voice message storageChapter Preparing to install the CallPilot Mini/CallPilot Electrical serviceEnvironment Opening the kitUsing a LAN Preparing to install the CallPilot Mini/CallPilotManaging the CallPilot system Running without a LANChapter Installing CallPilot Mini/CallPilot Wall mounting the CallPilot Mini/CallPilotConnecting the CallPilot Mini/CallPilot Installing CallPilot Mini/CallPilotPort a and Port B Pinouts Installing CallPilot Mini/CallPilot 150 Connecting the EMC Kit to the CallPilot Mini cables P0990474 CallPilot Mini/CallPilot 150 LEDs LEDs during startupLEDs during operation Installing CallPilot Mini/CallPilot P0990474 Chapter Initializing the CallPilot Mini/CallPilot About CallPilot ManagerConfiguring the Meridian 1 PBX to work with CallPilot Mini Creating an ACD QueueInitializing the CallPilot Mini/CallPilot Initializing the CallPilot Mini/CallPilot 150 Creating an ACD Queue, stepAssigning ACD Agents Assigning ACD AgentsEnabling the Call Forward on Busy message Scheduled Block SCBComputer requirements for CallPilot Manager Computer requirementsBrowser requirements Connecting to the CallPilot Mini/CallPilot Changing the IP address using a serial cableCallPilot Mini/CallPilot 150 serial port CallPilot Mini/CallPilot 150 serial port pinoutPress the Enter key Changing the IP address using an Ethernet crossover cable Ethernet crossover cableRunning the Quick Install Wizard Quick Install Wizard parameters for a CallPilot MiniService to those mailboxes Quick Install Wizard parameters for a CallPilot Default is North America Initializing CallPilot 150 using a telephone Determining CallPilot 150 Feature CodesAssigned Feature Codes Feature Code name Default Number Configuring the CallPilot 150 initial parameters CallCenterRetryok Initializing the CallPilot Mini/CallPilot P0990474 Chapter Language Configuration Utility Changing the languages availableClick the Specify the language to remove drop list Language Configuration Utility Chapter Password administration Resetting passwordsResetting the system administrator password Resetting the password using a telephone CallPilot 150 onlyResetting the operator password CallPilot 150 only Resetting the password using CallPilot ManagerResetting the password using a telephone Password administrationResetting the Mailbox passwords Resetting the Modem access password Click the Access Passwords linkInstalling the CallPilot Backup and Restore Utility Chapter Backing up and restoring CallPilotBacking up the CallPilot information Backing up and restoring CallPilot Type of CallPilot system Maximum disk space requiredRestoring the CallPilot information Backing up and restoring CallPilot Retrieving the CallPilot log files Backing up and restoring CallPilot P0990474 Chapter Upgrading CallPilot Mini/CallPilot Upgrading the CallPilot software versionUpgrading the message storage Upgrading CallPilot Mini/CallPilotUpgrading CallPilot Mini/CallPilot 150 Upgrading CallPilot Mini/CallPilot P0990474 Chapter Troubleshooting Diagnosing problemsIntroduction Troubleshooting CallPilot Mini/CallPilot 150 does not function at allPower-on Diagnostics fail Cannot access CallPilot ManagerCallPilot Mini/CallPilot 150 fails during a start up All of the mailboxes disappear after a software upgrade CallPilot 150 Feature Codes are inactiveTo remove Feature Codes CallPilot 150 does not reboot following **STARTUP Inactive feature LED error messagesLED 1 is blinking quickly LED 1 and LED 2 are blinking quicklyTroubleshooting P0990474 Appendix a Modem Access Configuring your computer to access the CallPilot modemConnecting a telephone to your computer modem Modem Access Creating a Dial-Up Networking connectionCreating a Dial-Up Networking connection on Windows NT Advanced options box, select the Log on to network optionNetBEUI IPX/SPC Compatible Select the Specify an IP address optionSelect the Enable hardware flow control option Select the Use the following IP address optionCreating a Dial-Up Networking connection on Windows Select the Always use the following IP Address optionSelect the Advanced custom settings option Select the Allow these protocols optionNegotiate multi-link for single link connections Select the Internet Protocol TCP/IP optionInstalling the Nortel Networks Modem Configuration Utility Open the Modem Configuration Utility folderEnabling Modem access using CallPilot Manager Enabling Modem access using a telephone CallPilot 150 onlyEnabling the modem on the CallPilot Mini/CallPilot Modem accessY Connecting to the CallPilot system Configuring your modem to access the CallPilot modemConnecting to the CallPilot modem Tip Enter Telnet 192.168.0.2 and click OKAccessing the CallPilot system using CallPilot Manager Configuring your modem for normal modem connectionsAppendix B Norstar Directory Numbers Non-expanded Modular ICS DNsModular ICS 2-port cartridge DNs Modular ICS 6-port cartridge DNsProgramming CallPilot 150 DNs to memory buttons Norstar Directory NumbersGlossary Glossary Physical components of a CallPilot Mini/CallPilot Storage place for messages on CallPilot Push button telephone that emits Dtmf tones Glossary P0990474 Index Index P0990474Using to change IP address Index P0990474

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