Nortel Networks P0990474 03 manual CallPilot Mini/CallPilot 150 LEDs, LEDs during startup

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Chapter 4 Installing CallPilot Mini/CallPilot 150 27

CallPilot Mini/CallPilot 150 LEDs

When the CallPilot Mini/CallPilot 150 starts up, the LEDs change to indicate where the CallPilot Mini/CallPilot 150 is in the start up process. Table 6 shows the order in which the LEDs change and describes what each state indicates.

Table 6 LEDs during startup

LEDs

Description

 

 

Indicates

 

 

 

 

 

 

 

1,

2,

3 and

4 turn on.

Power is connected to the

 

 

 

 

 

CallPilot Mini/CallPilot 150 and the

 

 

 

 

 

RAM test is in progress.

 

 

 

 

 

 

 

1,

2,

3 and

4 turn off.

RAM test complete.

 

 

 

 

 

 

 

1,

2,

3 and

4 turn on one

The CallPilot Mini/CallPilot 150 is

 

at a time starting with

1. The LEDs

being upgraded.

Click image

continue to cycle on and off in this

Note: This sequence does not appear

for an

order.

 

 

 

 

 

 

every time you restart CallPilot Mini/

example.

 

 

 

 

 

 

 

 

CallPilot 150.

 

 

 

 

 

 

 

 

 

 

 

 

1,

2,

3 and

4 turn on in

The CallPilot Mini/CallPilot 150 is

 

order until all of the LEDs are on. The

booting up.

Click image

LEDs then turn off in the same order.

 

for an

The LEDs continue to cycle on and off

 

example.

in this order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1,

2,

3 and

4 turn off.

The CallPilot Mini/CallPilot 150 has

 

 

 

 

 

finished booting up.

 

 

 

 

 

Note: The LEDs then light to indicate

 

 

 

 

 

TCM connections as described in

 

 

 

 

 

Table 7.

 

 

 

 

 

 

When the CallPilot Mini/CallPilot 150 is operating, the LEDs indicate the operating status of the CallPilot interfaces. Table 7 describes the purpose of the LEDs.

Table 7 LEDs during operation

LED

 

Description

LED

Description

 

 

 

 

 

 

4

LED lights when TCM channel 4 is

 

LED lights when the Ethernet

 

 

connection is operating at 100 Mbit/s

 

connected to the telephone system.

 

 

 

 

and blinks with Ethernet activity.

 

 

 

 

 

 

 

 

 

 

3

LED lights when TCM channel 3 is

 

LED lights when the CallPilot Mini/

 

connected to the telephone system.

 

CallPilot 150 is operating.

 

 

 

 

 

 

 

 

 

2

LED lights when TCM channel 2 is

 

LED lights when an Ethernet

 

connected to the telephone system.

 

connection is detected.

 

 

 

 

 

 

 

 

 

1

LED lights when TCM channel 1 is

 

Not used in this version of

 

connected to the telephone system.

 

CallPilot Mini/CallPilot 150.

 

 

 

 

 

 

 

 

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

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Contents CallPilot Mini/CallPilot Installation and Maintenance Guide Regulatory Requirements Copyright 2001 Nortel NetworksTrademarks Statement of conditionsContents Chapter Language Configuration Utility Chapter Upgrading CallPilot Mini/CallPilot 150 Appendix B Norstar Directory Numbers Figures P0990474 Tables P0990474 Example Group lists? Y PrefaceBefore you begin Text conventionsTelephone buttons About the buttons on your telephoneRelated publications PrefaceHow to Get Help USA and CanadaEmea Europe, Middle East, Africa Apac Asia Pacific Cala Caribbean & Latin AmericaHow to use this guide Chapter How to use this guideHow the instructions are presented How to use this guideCallPilot Mini offers Features of CallPilotChapter System overview About CallPilot Mini/CallPilotMeridian 1 systems compatible with CallPilot Mini Data connectorsCompatibility Hardware overviewPcmcia slots DimensionsVoice message storage PowerOpening the kit Chapter Preparing to install the CallPilot Mini/CallPilotElectrical service EnvironmentRunning without a LAN Using a LANPreparing to install the CallPilot Mini/CallPilot Managing the CallPilot systemWall mounting the CallPilot Mini/CallPilot Chapter Installing CallPilot Mini/CallPilotConnecting the CallPilot Mini/CallPilot Installing CallPilot Mini/CallPilotPort a and Port B Pinouts Installing CallPilot Mini/CallPilot 150 Connecting the EMC Kit to the CallPilot Mini cables P0990474 CallPilot Mini/CallPilot 150 LEDs LEDs during startupLEDs during operation Installing CallPilot Mini/CallPilot P0990474 About CallPilot Manager Chapter Initializing the CallPilot Mini/CallPilotConfiguring the Meridian 1 PBX to work with CallPilot Mini Creating an ACD QueueInitializing the CallPilot Mini/CallPilot Creating an ACD Queue, step Initializing the CallPilot Mini/CallPilot 150Assigning ACD Agents Assigning ACD AgentsScheduled Block SCB Enabling the Call Forward on Busy messageComputer requirements for CallPilot Manager Computer requirementsBrowser requirements Changing the IP address using a serial cable Connecting to the CallPilot Mini/CallPilotCallPilot Mini/CallPilot 150 serial port pinout CallPilot Mini/CallPilot 150 serial portPress the Enter key Ethernet crossover cable Changing the IP address using an Ethernet crossover cableQuick Install Wizard parameters for a CallPilot Mini Running the Quick Install WizardService to those mailboxes Quick Install Wizard parameters for a CallPilot Default is North America Initializing CallPilot 150 using a telephone Determining CallPilot 150 Feature CodesAssigned Feature Codes Feature Code name Default Number CallCenter Configuring the CallPilot 150 initial parametersRetryok Initializing the CallPilot Mini/CallPilot P0990474 Chapter Language Configuration Utility Changing the languages availableClick the Specify the language to remove drop list Language Configuration Utility Resetting the password using a telephone CallPilot 150 only Chapter Password administrationResetting passwords Resetting the system administrator passwordPassword administration Resetting the operator password CallPilot 150 onlyResetting the password using CallPilot Manager Resetting the password using a telephoneResetting the Mailbox passwords Click the Access Passwords link Resetting the Modem access passwordInstalling the CallPilot Backup and Restore Utility Chapter Backing up and restoring CallPilotBacking up the CallPilot information Type of CallPilot system Maximum disk space required Backing up and restoring CallPilotRestoring the CallPilot information Backing up and restoring CallPilot Retrieving the CallPilot log files Backing up and restoring CallPilot P0990474 Upgrading the CallPilot software version Chapter Upgrading CallPilot Mini/CallPilotUpgrading CallPilot Mini/CallPilot Upgrading the message storageUpgrading CallPilot Mini/CallPilot 150 Upgrading CallPilot Mini/CallPilot P0990474 Chapter Troubleshooting Diagnosing problemsIntroduction CallPilot Mini/CallPilot 150 does not function at all TroubleshootingPower-on Diagnostics fail Cannot access CallPilot ManagerCallPilot Mini/CallPilot 150 fails during a start up All of the mailboxes disappear after a software upgrade CallPilot 150 Feature Codes are inactiveTo remove Feature Codes CallPilot 150 does not reboot following **STARTUP LED error messages Inactive featureLED 1 and LED 2 are blinking quickly LED 1 is blinking quicklyTroubleshooting P0990474 Appendix a Modem Access Configuring your computer to access the CallPilot modemConnecting a telephone to your computer modem Creating a Dial-Up Networking connection Modem AccessSelect the Specify an IP address option Creating a Dial-Up Networking connection on Windows NTAdvanced options box, select the Log on to network option NetBEUI IPX/SPC CompatibleSelect the Use the following IP address option Select the Enable hardware flow control optionSelect the Always use the following IP Address option Creating a Dial-Up Networking connection on WindowsSelect the Internet Protocol TCP/IP option Select the Advanced custom settings optionSelect the Allow these protocols option Negotiate multi-link for single link connectionsOpen the Modem Configuration Utility folder Installing the Nortel Networks Modem Configuration UtilityEnabling Modem access using CallPilot Manager Enabling Modem access using a telephone CallPilot 150 onlyEnabling the modem on the CallPilot Mini/CallPilot Modem accessY Connecting to the CallPilot system Configuring your modem to access the CallPilot modemConnecting to the CallPilot modem Enter Telnet 192.168.0.2 and click OK TipConfiguring your modem for normal modem connections Accessing the CallPilot system using CallPilot ManagerModular ICS 6-port cartridge DNs Appendix B Norstar Directory NumbersNon-expanded Modular ICS DNs Modular ICS 2-port cartridge DNsNorstar Directory Numbers Programming CallPilot 150 DNs to memory buttonsGlossary Glossary Physical components of a CallPilot Mini/CallPilot Storage place for messages on CallPilot Push button telephone that emits Dtmf tones Glossary P0990474 Index P0990474 IndexUsing to change IP address Index P0990474

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