Nortel Networks P0990474 03 manual Running the Quick Install Wizard

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Chapter 5 Initializing the CallPilot Mini/CallPilot 150 39

Running the Quick Install Wizard

The Quick Install Wizard appears the first time you startup CallPilot Manager. The Quick Install Wizard is a single page that gathers enough information to set up a working system. It then applies the information and restarts the system.

You can reach CallPilot Manager from another computer through a LAN connection, WAN/ Internet connection or an Ethernet crossover cable. All of these methods create an IP connection that allows you to run CallPilot Manager.

Use the following procedure to run the Quick Install Wizard:

1Launch your browser.

2In the URL address box, type the CallPilot Mini/CallPilot 150 IP address. For example: HTTP://192.168.110.10

Note: You must include HTTP:// to access CallPilot Manager.

The Quick Install Wizard screen appears. Depending on your system, this can take several minutes to appear.

3Configure the Quick Install parameters for a CallPilot Mini according to Table 13 on page 39. Configure the Quick Install parameters for a CallPilot 150 according to Table 14 on page 41.

Table 13 Quick Install Wizard parameters for a CallPilot Mini

Field name

Description

 

 

IP Address

Enter the IP Address for the CallPilot Mini. If you do not know the IP Address, contact

 

your network administrator.

 

This is the IP Address you will use to access the CallPilot Mini using CallPilot Manager.

 

Changes to the IP Address take effect when you reboot the CallPilot Mini.

 

If this is a re-install, the IP Address shows the current settings, not the factory default.

 

 

Subnet Mask

Enter the Subnet Mask for the CallPilot Mini. If you do not know the Subnet Mask,

 

contact your network administrator.

 

Changes to the Subnet Mask take effect when you reboot the CallPilot Mini.

 

If this is a re-install, the Subnet Mask shows the current settings, not the factory default.

 

 

Primary DNS

Enter the IP Address of the Primary DNS server that CallPilot Mini uses. If you do not

 

know the IP Address, contact your network administrator.

 

The Primary DNS server allows you to use domain names, such as

 

www.nortelnetworks.com, instead of IP addresses when accessing a site.

 

Note: If you do not use DNS, leave this box blank. CallPilot applications, such as Digital

 

Networking, can use a DNS server even if you leave this box blank.

 

 

Secondary DNS

Enter the IP Address of the Secondary DNS server that CallPilot Mini uses. If you do not

 

know the IP Address, contact your network administrator.

 

CallPilot Mini uses the Secondary DNS server if it cannot contact the Primary DNS

 

server or if the domain name is not listed in the Primary DNS server.

 

Note: If you do not use DNS, leave this box blank. CallPilot applications, such as Digital

 

Networking, can use a DNS server even if you leave this box blank.

 

 

CallPilot Mini/CallPilot 150 Installation and Maintenance Guide

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Contents CallPilot Mini/CallPilot Installation and Maintenance Guide Regulatory Requirements Copyright 2001 Nortel NetworksTrademarks Statement of conditionsContents Chapter Language Configuration Utility Chapter Upgrading CallPilot Mini/CallPilot 150 Appendix B Norstar Directory Numbers Figures P0990474 Tables P0990474 Example Group lists? Y PrefaceBefore you begin Text conventionsTelephone buttons About the buttons on your telephoneRelated publications PrefaceHow to Get Help USA and CanadaEmea Europe, Middle East, Africa Apac Asia Pacific Cala Caribbean & Latin AmericaHow to use this guide Chapter How to use this guideHow the instructions are presented How to use this guideCallPilot Mini offers Features of CallPilotChapter System overview About CallPilot Mini/CallPilotMeridian 1 systems compatible with CallPilot Mini Data connectorsCompatibility Hardware overviewPcmcia slots DimensionsVoice message storage PowerOpening the kit Chapter Preparing to install the CallPilot Mini/CallPilotElectrical service EnvironmentRunning without a LAN Using a LANPreparing to install the CallPilot Mini/CallPilot Managing the CallPilot systemWall mounting the CallPilot Mini/CallPilot Chapter Installing CallPilot Mini/CallPilotConnecting the CallPilot Mini/CallPilot Installing CallPilot Mini/CallPilotPort a and Port B Pinouts Installing CallPilot Mini/CallPilot 150 Connecting the EMC Kit to the CallPilot Mini cables P0990474 CallPilot Mini/CallPilot 150 LEDs LEDs during startupLEDs during operation Installing CallPilot Mini/CallPilot P0990474 About CallPilot Manager Chapter Initializing the CallPilot Mini/CallPilotConfiguring the Meridian 1 PBX to work with CallPilot Mini Creating an ACD QueueInitializing the CallPilot Mini/CallPilot Creating an ACD Queue, step Initializing the CallPilot Mini/CallPilot 150Assigning ACD Agents Assigning ACD AgentsScheduled Block SCB Enabling the Call Forward on Busy messageComputer requirements for CallPilot Manager Computer requirementsBrowser requirements Changing the IP address using a serial cable Connecting to the CallPilot Mini/CallPilotCallPilot Mini/CallPilot 150 serial port pinout CallPilot Mini/CallPilot 150 serial portPress the Enter key Ethernet crossover cable Changing the IP address using an Ethernet crossover cableQuick Install Wizard parameters for a CallPilot Mini Running the Quick Install WizardService to those mailboxes Quick Install Wizard parameters for a CallPilot Default is North America Initializing CallPilot 150 using a telephone Determining CallPilot 150 Feature CodesAssigned Feature Codes Feature Code name Default Number CallCenter Configuring the CallPilot 150 initial parametersRetryok Initializing the CallPilot Mini/CallPilot P0990474 Chapter Language Configuration Utility Changing the languages availableClick the Specify the language to remove drop list Language Configuration Utility Resetting the password using a telephone CallPilot 150 only Chapter Password administrationResetting passwords Resetting the system administrator passwordPassword administration Resetting the operator password CallPilot 150 onlyResetting the password using CallPilot Manager Resetting the password using a telephoneResetting the Mailbox passwords Click the Access Passwords link Resetting the Modem access passwordInstalling the CallPilot Backup and Restore Utility Chapter Backing up and restoring CallPilotBacking up the CallPilot information Type of CallPilot system Maximum disk space required Backing up and restoring CallPilotRestoring the CallPilot information Backing up and restoring CallPilot Retrieving the CallPilot log files Backing up and restoring CallPilot P0990474 Upgrading the CallPilot software version Chapter Upgrading CallPilot Mini/CallPilotUpgrading CallPilot Mini/CallPilot Upgrading the message storageUpgrading CallPilot Mini/CallPilot 150 Upgrading CallPilot Mini/CallPilot P0990474 Chapter Troubleshooting Diagnosing problemsIntroduction CallPilot Mini/CallPilot 150 does not function at all TroubleshootingPower-on Diagnostics fail Cannot access CallPilot ManagerCallPilot Mini/CallPilot 150 fails during a start up All of the mailboxes disappear after a software upgrade CallPilot 150 Feature Codes are inactiveTo remove Feature Codes CallPilot 150 does not reboot following **STARTUP LED error messages Inactive featureLED 1 and LED 2 are blinking quickly LED 1 is blinking quicklyTroubleshooting P0990474 Appendix a Modem Access Configuring your computer to access the CallPilot modemConnecting a telephone to your computer modem Creating a Dial-Up Networking connection Modem AccessSelect the Specify an IP address option Creating a Dial-Up Networking connection on Windows NTAdvanced options box, select the Log on to network option NetBEUI IPX/SPC CompatibleSelect the Use the following IP address option Select the Enable hardware flow control optionSelect the Always use the following IP Address option Creating a Dial-Up Networking connection on WindowsSelect the Internet Protocol TCP/IP option Select the Advanced custom settings optionSelect the Allow these protocols option Negotiate multi-link for single link connectionsOpen the Modem Configuration Utility folder Installing the Nortel Networks Modem Configuration UtilityEnabling Modem access using CallPilot Manager Enabling Modem access using a telephone CallPilot 150 onlyEnabling the modem on the CallPilot Mini/CallPilot Modem accessY Connecting to the CallPilot system Configuring your modem to access the CallPilot modemConnecting to the CallPilot modem Enter Telnet 192.168.0.2 and click OK TipConfiguring your modem for normal modem connections Accessing the CallPilot system using CallPilot ManagerModular ICS 6-port cartridge DNs Appendix B Norstar Directory NumbersNon-expanded Modular ICS DNs Modular ICS 2-port cartridge DNsNorstar Directory Numbers Programming CallPilot 150 DNs to memory buttonsGlossary Glossary Physical components of a CallPilot Mini/CallPilot Storage place for messages on CallPilot Push button telephone that emits Dtmf tones Glossary P0990474 Index P0990474 IndexUsing to change IP address Index P0990474

P0990474 03 specifications

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