Nortel Networks P0990474 03 manual Index

Page 92

92Index

K

KSU, compatible Norstar 18

resetting mailbox 51 resetting modem access 52 resetting operator’s 50

resetting the Call Center administrator 51

L

 

PBX, compatible Meridian 1

18

LAN, requirement for

22

PCMCIA slots 19

 

Language Configuration Utility 47

Pinouts

 

 

Languages, changing

47

Ethernet crossover cable

38

serial port

36

 

LEDs 27

 

 

 

TCM ports

24

 

error messages 68

 

 

 

Port A pinout

24

 

Log files 57

 

 

 

Port B pinout

24

 

 

 

 

M

Mailbox Keycode 40, 42

Mailbox, resetting password 51

Memory buttons 83

Programming 83

Meridian 1

ACD Queue 30 compatible version 18 configuring for CallPilot 30

resetting system manager’s password 49

Message storage, upgrading 60

Modem Access 71

Modem, resetting access password 52

N

Next-hop router 40, 41

Norstar directory numbers 83

Norstar Remote Utilities 64

Norstar telephone systems 18

Note symbol 16

Number of rings 42

O

Opening the CallPilot 24

Operator, resetting password 50

Option 11C, Meridian PBX 18

Outdial Method 40, 42

Ports

connecting to 24 location 19 TCM pinouts 24

Power connector, location 19

Power requirements 20

Power-on diagnostics failure 65

Primary DNS 39, 41

Primary Language 40, 41

Primary UI Style 41

Publications, related 12

Q

Quick Install Wizard, running 39

R

Requirements CallPilot Manager 34 communications parameters 36 computer 34

terminal 35

Restore, CallPilot information 55

Router, next-hop 40, 41

RS-232 terminal 63 Cannot communicate 63

S

Secondary DNS 39, 41

Serial cable 35

P

Serial port

 

Package check list 21

location

19

pinout

36

Passwords

Skillsets, maximum 17

resetting 49

 

 

resetting administrator’s

49

 

 

 

 

P0990474 03

 

 

Image 92
Contents CallPilot Mini/CallPilot Installation and Maintenance Guide Copyright 2001 Nortel Networks TrademarksStatement of conditions Regulatory RequirementsContents Chapter Language Configuration Utility Chapter Upgrading CallPilot Mini/CallPilot 150 Appendix B Norstar Directory Numbers Figures P0990474 Tables P0990474 Preface Before you beginText conventions Example Group lists? YAbout the buttons on your telephone Related publicationsPreface Telephone buttonsEmea Europe, Middle East, Africa How to Get HelpUSA and Canada Cala Caribbean & Latin America Apac Asia PacificChapter How to use this guide How to use this guideHow to use this guide How the instructions are presentedFeatures of CallPilot Chapter System overviewAbout CallPilot Mini/CallPilot CallPilot Mini offersData connectors CompatibilityHardware overview Meridian 1 systems compatible with CallPilot MiniDimensions Pcmcia slotsPower Voice message storageChapter Preparing to install the CallPilot Mini/CallPilot Electrical serviceEnvironment Opening the kitUsing a LAN Preparing to install the CallPilot Mini/CallPilotManaging the CallPilot system Running without a LANChapter Installing CallPilot Mini/CallPilot Wall mounting the CallPilot Mini/CallPilotPort a and Port B Pinouts Connecting the CallPilot Mini/CallPilotInstalling CallPilot Mini/CallPilot Installing CallPilot Mini/CallPilot 150 Connecting the EMC Kit to the CallPilot Mini cables P0990474 LEDs during operation CallPilot Mini/CallPilot 150 LEDsLEDs during startup Installing CallPilot Mini/CallPilot P0990474 Chapter Initializing the CallPilot Mini/CallPilot About CallPilot ManagerInitializing the CallPilot Mini/CallPilot Configuring the Meridian 1 PBX to work with CallPilot MiniCreating an ACD Queue Initializing the CallPilot Mini/CallPilot 150 Creating an ACD Queue, stepAssigning ACD Agents Assigning ACD AgentsEnabling the Call Forward on Busy message Scheduled Block SCBBrowser requirements Computer requirements for CallPilot ManagerComputer requirements Connecting to the CallPilot Mini/CallPilot Changing the IP address using a serial cableCallPilot Mini/CallPilot 150 serial port CallPilot Mini/CallPilot 150 serial port pinoutPress the Enter key Changing the IP address using an Ethernet crossover cable Ethernet crossover cableRunning the Quick Install Wizard Quick Install Wizard parameters for a CallPilot MiniService to those mailboxes Quick Install Wizard parameters for a CallPilot Default is North America Assigned Feature Codes Feature Code name Default Number Initializing CallPilot 150 using a telephoneDetermining CallPilot 150 Feature Codes Configuring the CallPilot 150 initial parameters CallCenterRetryok Initializing the CallPilot Mini/CallPilot P0990474 Click the Specify the language to remove drop list Chapter Language Configuration UtilityChanging the languages available Language Configuration Utility Chapter Password administration Resetting passwordsResetting the system administrator password Resetting the password using a telephone CallPilot 150 onlyResetting the operator password CallPilot 150 only Resetting the password using CallPilot ManagerResetting the password using a telephone Password administrationResetting the Mailbox passwords Resetting the Modem access password Click the Access Passwords linkBacking up the CallPilot information Installing the CallPilot Backup and Restore UtilityChapter Backing up and restoring CallPilot Backing up and restoring CallPilot Type of CallPilot system Maximum disk space requiredRestoring the CallPilot information Backing up and restoring CallPilot Retrieving the CallPilot log files Backing up and restoring CallPilot P0990474 Chapter Upgrading CallPilot Mini/CallPilot Upgrading the CallPilot software versionUpgrading the message storage Upgrading CallPilot Mini/CallPilotUpgrading CallPilot Mini/CallPilot 150 Upgrading CallPilot Mini/CallPilot P0990474 Introduction Chapter TroubleshootingDiagnosing problems Troubleshooting CallPilot Mini/CallPilot 150 does not function at allCallPilot Mini/CallPilot 150 fails during a start up Power-on Diagnostics failCannot access CallPilot Manager To remove Feature Codes All of the mailboxes disappear after a software upgradeCallPilot 150 Feature Codes are inactive CallPilot 150 does not reboot following **STARTUP Inactive feature LED error messagesLED 1 is blinking quickly LED 1 and LED 2 are blinking quicklyTroubleshooting P0990474 Connecting a telephone to your computer modem Appendix a Modem AccessConfiguring your computer to access the CallPilot modem Modem Access Creating a Dial-Up Networking connectionCreating a Dial-Up Networking connection on Windows NT Advanced options box, select the Log on to network optionNetBEUI IPX/SPC Compatible Select the Specify an IP address optionSelect the Enable hardware flow control option Select the Use the following IP address optionCreating a Dial-Up Networking connection on Windows Select the Always use the following IP Address optionSelect the Advanced custom settings option Select the Allow these protocols optionNegotiate multi-link for single link connections Select the Internet Protocol TCP/IP optionInstalling the Nortel Networks Modem Configuration Utility Open the Modem Configuration Utility folderEnabling the modem on the CallPilot Mini/CallPilot Enabling Modem access using CallPilot ManagerEnabling Modem access using a telephone CallPilot 150 only Modem accessY Connecting to the CallPilot modem Connecting to the CallPilot systemConfiguring your modem to access the CallPilot modem Tip Enter Telnet 192.168.0.2 and click OKAccessing the CallPilot system using CallPilot Manager Configuring your modem for normal modem connectionsAppendix B Norstar Directory Numbers Non-expanded Modular ICS DNsModular ICS 2-port cartridge DNs Modular ICS 6-port cartridge DNsProgramming CallPilot 150 DNs to memory buttons Norstar Directory NumbersGlossary Glossary Physical components of a CallPilot Mini/CallPilot Storage place for messages on CallPilot Push button telephone that emits Dtmf tones Glossary P0990474 Index Index P0990474Using to change IP address Index P0990474

P0990474 03 specifications

Nortel Networks P0990474 03 is a significant component in the realm of telecommunications, particularly in the area of networking solutions. This device is recognized for its robust engineering, which caters to a wide range of networking needs. As part of Nortel's extensive portfolio, it showcases the company's dedication to providing high-quality technology that meets the evolving demands of businesses.

One of the primary features of the P0990474 03 is its ability to support various networking topologies. This flexibility allows organizations to seamlessly integrate the device into their existing infrastructure, ensuring that they can effectively manage data flow and connectivity. The device is designed to enhance performance and reliability, which are critical factors in today's fast-paced digital environment.

In terms of technologies, the Nortel Networks P0990474 03 employs advanced switching capabilities that optimize bandwidth usage. By efficiently directing traffic within the network, it minimizes latency and maximizes performance, which is essential for applications that require real-time data access. Additionally, the device supports a variety of protocols, enabling interoperability with other networking equipment, which is vital for heterogeneous network environments.

One of the outstanding characteristics of the P0990474 03 is its scalability. Businesses can start with a basic setup and expand their systems as their needs grow. This scalability not only supports immediate requirements but also prepares organizations for future growth without necessitating a complete overhaul of their existing network architecture.

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Finally, the Nortel Networks P0990474 03 is recognized for its user-friendly interface, which simplifies the management and configuration processes for network administrators. With easier monitoring tools and reporting functionalities, managing extensive networks becomes less of a challenge, allowing IT teams to focus on strategic initiatives rather than day-to-day operational tasks.

In conclusion, the Nortel Networks P0990474 03 is a versatile, scalable, and secure networking device that stands out in the telecommunications landscape. Its ability to adapt to various network environments while delivering top-notch performance and reliability makes it an invaluable asset for businesses looking to enhance their networking capabilities.