American Power Conversion MX28B200 user manual APC Worldwide Customer Support

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7 APC Worldwide Customer Support

Customer Support for this or any other APC product is available at no charge. You can contact APC Customer Support in any of the following ways:

Use an APC web page to find answers to frequently asked questions (FAQs), to access documents in the APC Knowledge Base, and to submit customer support requests.

o http://www.apc.com (Corporate Headquarters)

Connect by links to APC web pages for specific countries and regions, each of which provides customer support information.

o http://www.apc.com/support/ Submit customer support requests.

Contact Local or regional APC Customer Support by telephone or e-mail.

oFor e-mail addresses and local, country-specific, customer support

telephone numbers worldwide, refer to: http://www.apc.com/support/contact.

oFor e-mail addresses and technical support telephone number of major APC regional customer support centers, use the following list:

APC Headquarters

(1)(800) 800-4272

(US and Canada)

(1-800-800-4APC)

 

 

Latin America

(1)(401) 789-5735 (US)

 

apctchla@apcc.com

 

 

Europe, Middle East,

(353)(91)702020 (Ireland)

Africa

apceurtech@apcc.com

 

 

Japan

(03) 5434-2021

 

jsupport@apcc.com

 

 

Contact the APC representative or other distributor from whom you purchased your APC hardware device or APC software application for information on how to obtain local customer support.

MX28B200/400 –48 VDC User’s Manual (990-9133)

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Contents VDC Power Systems Page Table of Contents Remote Monitoring Revision Date Description Revision HistoryPage General Precautions Safety FirstPage General Information Introduction2 MX28B Block Diagram How to Use This Manual Page Room / Location InstallationMechanical Installation Unpacking EquipmentVentilation AC Power ConnectionsConnecting the Cables Battery ConnectionsPlanning the Battery installation DC System Grounding Battery Temperature Probe InstallationDC Circuit Breakers DC Power Output Over-Current Protection#10 studs on 5/8 centers Fuse Rating Part Number DC GMT FusesPlug-in Circuit Breaker Installation Installation of Circuit Breakers and FusesCircuit Breaker Connections 1 to 50 Amps GMT Fuse InstallationLoad Connections Cable Size Considerations1 Standard lug for 1 to 50A breakers Circuit Breaker Connections 60-100 Amps2 Adaptor and lugs for 60-100 Amp breakers GMT Fuse ConnectionsSmart Cable DB9 Connection RJ45 Ethernet ConnectorMonitoring and Relay Output Connections Front Panel DB9 ConnectionNO-NC-C External Alarm Input ConnectionsInitial Power-Up and Checkout Rectifier Module InstallationSystem Parameters Verification/Adjustment Full System Power Up Rectifier Management OperationTechnical Description System Current System ManagementSystem Output Capacity System Voltage ControlDC Distribution Battery ManagementSystem Status and Alarm Reporting Battery Charging and ProtectionFront Panel User Interface Controls and IndicatorsBattery Temperature Compensation Battery/Load Low Voltage DisconnectMX28B Status Alarms System Modules Batt PIN OEM Parameter Locations, Descriptions, and Default Values 10 a Batt Disc Alm m+Minor Batt Disc Thr m+Major Cir Bkr48V Cir Bkr 1 Alm m+GMT 8 Alm FW Version000189 GMT 1 AlmIgnore EnableLVD Reset In-Rly 1 AlmOut-Rly OEM S OffsetOut-Rly 1 Alm m+ Out-Rly 6 Alm m+Rect CL Alm RectFailCommMin Rect Cfg AlmRect RFA Alm DisableRect 1 FF Rect 1 RFA50.00 Sys LT ThrSys LV Alm Sys LV ThrControl Unit Menu Structure SYS MS System Module SET-ALM Setup DAV e l C o n d L e v e l I r d L e v e l U r t h L e v e l SYS Sysin AM Info Modgmt LM Alias GMT MOD Modlvd Front Panel LED Indicators External Alarm Inputs Input Relays Alarm Outputs Output RelaysPage Physical Connections Command and Monitoring ProtocolRemote Monitoring DescriptionPage 1MRF28H54BV50 Rectifiers SpecificationsAC Input 1MRF28H54BV RectifiersPscu RectifiersMechanical Power Shelf Control UnitMounting Compliance EnvironmentalPage APC Worldwide Customer Support Page General Provisions Warranty