Toshiba e-STUDIO3511/4511, e-STUDIO350/450, e-STUDIO200L/230L, e-STUDIO230/280 manual Troubleshooting

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Adding, Editing, or Deleting Contacts Manually	63
Adding New Contact from the LDAP Server	67
Managing Groups in the Address Book	69
Managing Mailboxes	72
Setting Up an Open Mailbox	73
MailBox Setting	76
Destination Setting	77
Internet Fax Setting	77
Relay End Terminal Report	77
Email Setting	78
Save as file Setting	78
Box Setting	78
Deleting an Open Mailbox	79
Managing Counters	81
Displaying the Total Counter	81
Displaying the Department Counter	81
3. Troubleshooting	85
TopAccess Errors	86
TopAccess Error Messages	86
Print Job Status Messages	86
Transmission/Reception Journal Status Messages	86
Scan Job Status Messages	91
4. INDEX	97

Network Operator’s Guide — Table of Contents

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Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright About Other Manuals PrefaceAbout This Guide ConventionsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview TopAccess web page for end users opens Accessing TopAccess End-User ModeMenu Bar TopAccess Web SiteInstall Software link Function TabHelp link Top linkOptions Checking Device StatusDevice Information PaperManaging Print Jobs Managing JobsDisplaying Print Jobs Releasing a Print Job Deleting a Print JobClick Delete Displaying Fax/Internet Fax Jobs Managing Fax/Internet Fax JobsClick Release Deleting a Fax Transmission Job Delay TimeFile No Displaying Scan Jobs Managing Scan JobsStatus Deleting a Scan JobDestination AgentDisplaying Print Job Logs Displaying Job LogsMode Displaying Transmission JournalsDuration DeptLine Displaying Reception JournalsFrom Displaying Scan Job Logs Managing Templates Setting Group InformationRegistering Private Template Groups Private Templates page is displayed Page Template menu page is displayed Click Save Resetting Group InformationClick OK Click the group name link that you want to reset Registering Private Templates Click ResetRegistering or Editing Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties For e-STUDIO450 Series and e-STUDIO280 Series Select agents and click Select AgentNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Entering the recipients manually Destination SettingSelecting the recipients from the address book Click ADD Click Destination Setting to open the Recipient ListSelecting the groups from the address book Searching for recipients in the Ldap server Click Address GroupSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting Line Select PasswordDelayed Transmit ECMFile Name Email SettingFragment Message Size Quality Save as file SettingDestination Use local folder Destination Remote Port Number CommandLogin User Name Retype PasswordScan Setting Box SettingOriginal Size Color ModeRotation BackgroundJpeg Compression Setting Template PasswordGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Displaying Public Templates Click Reset TemplateNetwork Operator’s Guide Managing Templates Managing Contacts in the Address Book Managing Address BookAdding, Editing, or Deleting Contacts Manually Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Click the Group submenu Managing Groups in the Address BookEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Enter the 5-digit password for the mailbox and click OK Setting Up an Open MailboxClick Edit Select agents and click Select Agent Page Notification MailBox SettingSend email when an error occurs CommentInternet Fax Setting Destination SettingRelay End Terminal Report Save as file Setting Email SettingBox Setting Deleting an Open Mailbox Enter the password for the mailbox and click OKSelected mailbox is deleted You can check the total counter in this Managing CountersDisplaying the Total Counter Displaying the Department CounterDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting Transmission/Reception Journal Status Messages TopAccess ErrorsTopAccess Error Messages Print Job Status Messages Error Code Cause Corrective ActionNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Scan Job Status Messages Error Code Message Corrective Action2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems

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