Toshiba e-STUDIO230/280, e-STUDIO350/450, e-STUDIO200L/230L Error occurs because the paper empty

Page 90

Error Code

Cause

Corrective Action

 

 

 

 

HDD full error

Ask the sender to resend the Email by

 

 

separating it to several Emails. If this

3A50-3A52

 

error occurs because the paper empty

 

occurs and too much waiting jobs are

 

 

 

 

stored in the hard disk, add the paper

 

 

to activate other jobs.

 

 

 

 

HDD full alert

Ask the sender to resend the Email by

 

 

separating it to several Emails. If this

3A60-3A62

 

error occurs because the paper empty

 

occurs and too much waiting jobs are

 

 

 

 

stored in the hard disk, add the paper

 

 

to activate other jobs.

 

 

 

 

Interrupt partial Email reception

Ask your administrator to enable the

3A70

 

Enable Partial Email setting and ask

 

 

the sender to resend the Email.

 

 

 

 

Partial Email disabled

Ask your administrator to enable the

3A80-3A82

 

Enable Partial Email setting and ask

 

 

the sender to resend the Email.

 

 

 

3B10-3B12

Email format error

Ask the sender to resend the Email.

 

 

 

 

Context-Type error

Ask the sender to resend the Email

3B20-3B22

 

with attached files that are the TIFF

 

 

format.

 

 

 

3B30-3B32

Invalid character set

Ask the sender to resend the Email in

 

the ISO-8559-1/2 format.

 

 

 

 

 

3B40-3B42

Email decode error

Ask the sender to resend the Email.

 

 

 

 

TIFF analysis error

Ask the sender to resend the Email

3C10-3C13

 

with attached files that are the TIFF

 

 

format.

 

 

 

 

TIFF compression error

Ask the sender to resend the Email

3C20-3C22

 

with attached TIFF files in the MH,

 

 

MR, MMR, or JBIG compression.

 

 

 

 

TIFF resolution error

Ask the sender to resend the Email

3C30-3C32

 

with attached TIFF files whose reso-

 

lution is either 200x100, 200x200,

 

 

 

 

200x400, 300x300, or 400x400 dpi.

 

 

 

 

TIFF paper size error

Ask the sender to resend the Email

3C40-3C42

 

with attached TIFF files that can be

 

printed on the paper available for this

 

 

 

 

equipment.

 

 

 

3C50-3C52

Offramp transmission error

Ask the sender to specify the correct

 

fax numbers and resend the Email.

 

 

 

 

 

 

Offramp security error

Confirm that specified fax numbers

 

 

are registered in the address book of

3C60-3C62

 

the equipment. If not, register the fax

 

numbers in the address book and ask

 

 

 

 

the sender to resend the Email with

 

 

correct fax numbers.

 

 

 

90

Network Operator’s Guide — TopAccess Errors

Page 89 Page 91
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Page 89 Page 91
Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright Conventions PrefaceAbout This Guide About Other ManualsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview Accessing TopAccess End-User Mode TopAccess web page for end users opensFunction Tab TopAccess Web SiteInstall Software link Menu BarTop link Help linkPaper Checking Device StatusDevice Information OptionsManaging Jobs Managing Print JobsDisplaying Print Jobs Deleting a Print Job Releasing a Print JobClick Delete Managing Fax/Internet Fax Jobs Displaying Fax/Internet Fax JobsClick Release Delay Time Deleting a Fax Transmission JobFile No Managing Scan Jobs Displaying Scan JobsAgent Deleting a Scan JobDestination StatusDisplaying Job Logs Displaying Print Job LogsDept Displaying Transmission JournalsDuration ModeDisplaying Reception Journals LineFrom Displaying Scan Job Logs Setting Group Information Managing TemplatesRegistering Private Template Groups Private Templates page is displayed Page Template menu page is displayed Resetting Group Information Click SaveClick OK Click the group name link that you want to reset Click Reset Registering Private TemplatesRegistering or Editing Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties Select agents and click Select Agent For e-STUDIO450 Series and e-STUDIO280 SeriesNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Destination Setting Entering the recipients manuallySelecting the recipients from the address book Click Destination Setting to open the Recipient List Click ADDSelecting the groups from the address book Click Address Group Searching for recipients in the Ldap serverSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting ECM PasswordDelayed Transmit Line SelectEmail Setting File NameFragment Message Size Save as file Setting QualityDestination Use local folder Retype Password Port Number CommandLogin User Name Destination RemoteBox Setting Scan SettingBackground Color ModeRotation Original SizeSetting Template Password Jpeg CompressionGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Click Reset Template Displaying Public TemplatesNetwork Operator’s Guide Managing Templates Managing Address Book Managing Contacts in the Address BookAdding, Editing, or Deleting Contacts Manually Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Managing Groups in the Address Book Click the Group submenuEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Setting Up an Open Mailbox Enter the 5-digit password for the mailbox and click OKClick Edit Select agents and click Select Agent Page Comment MailBox SettingSend email when an error occurs NotificationDestination Setting Internet Fax SettingRelay End Terminal Report Email Setting Save as file SettingBox Setting Enter the password for the mailbox and click OK Deleting an Open MailboxSelected mailbox is deleted Displaying the Department Counter Managing CountersDisplaying the Total Counter You can check the total counter in thisDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting Error Code Cause Corrective Action TopAccess ErrorsTopAccess Error Messages Print Job Status Messages Transmission/Reception Journal Status MessagesNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Error Code Message Corrective Action Scan Job Status Messages2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems
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