Toshiba e-STUDIO350/450, e-STUDIO200L/230L, e-STUDIO230/280, e-STUDIO3511/4511 TopAccess Overview

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TopAccess Overview

TopAccess is a web-based job and device management tool that allows you to access informa- tion about this equipment over the Internet.

TopAccess has two web sites available. One site is designed for end users and the other is for the administrators.

•The end-user site displays the equipment and job status and enables you to create and main- tain private template groups and private templates.

•The administrator site enables network administrators to configure device settings, conduct maintenance, and update the address book, public template group and public templates.

NOTE: • For instructions on how to use TopAccess in the administrator mode, refer to the Network Administrator’s Guide.

End users can:

•Display general device information including the status, drawer/accessory configuration, and paper supply information.

•Display and manage the status of print jobs, fax/internet fax transmit jobs, and scan jobs sub- mitted by the user. (Optional Fax unit is required for displaying and managing the fax trans- mit jobs)

•Display the job logs for print, fax/internet fax transmit, fax/internet fax reception, and scan. (Optional Fax unit is required for displaying the fax transmit and fax reception job log.)

•Register and modify the templates.

•Add or modify the contacts and groups in the address book.

•Register and modify the mailboxes. (Optional Fax unit is required.)

•Display the counters logs

•Download client software.

NOTES: • Because TopAccess uses cookies to store information on the user’s system, users must have cookies enabled in the browser.

•When TopAccess does not work properly, delete cookies and try again.

•On Netscape 7.1, the Confirm dialog box that asks whether you want Password Manager to remember the logon may appear when you save any changes in TopAc- cess. If the dialog box appears, click [No] to disable the memory of Password Man- ager. If enabled, unexpected values may automatically be entered when you open the page next time.

12	Network Operator’s Guide — TopAccess Overview

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Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright Preface About This GuideConventions About Other ManualsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview Accessing TopAccess End-User Mode TopAccess web page for end users opensTopAccess Web Site Install Software linkFunction Tab Menu BarTop link Help linkChecking Device Status Device InformationPaper OptionsManaging Jobs Managing Print JobsDisplaying Print Jobs Deleting a Print Job Releasing a Print JobClick Delete Managing Fax/Internet Fax Jobs Displaying Fax/Internet Fax JobsClick Release Delay Time Deleting a Fax Transmission JobFile No Managing Scan Jobs Displaying Scan JobsDeleting a Scan Job DestinationAgent StatusDisplaying Job Logs Displaying Print Job LogsDisplaying Transmission Journals DurationDept ModeDisplaying Reception Journals LineFrom Displaying Scan Job Logs Setting Group Information Managing TemplatesRegistering Private Template Groups Private Templates page is displayed Page Template menu page is displayed Resetting Group Information Click SaveClick OK Click the group name link that you want to reset Click Reset Registering Private TemplatesRegistering or Editing Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties Select agents and click Select Agent For e-STUDIO450 Series and e-STUDIO280 SeriesNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Destination Setting Entering the recipients manuallySelecting the recipients from the address book Click Destination Setting to open the Recipient List Click ADDSelecting the groups from the address book Click Address Group Searching for recipients in the Ldap serverSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting Password Delayed TransmitECM Line SelectEmail Setting File NameFragment Message Size Save as file Setting QualityDestination Use local folder Port Number Command Login User NameRetype Password Destination RemoteBox Setting Scan SettingColor Mode RotationBackground Original SizeSetting Template Password Jpeg CompressionGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Click Reset Template Displaying Public TemplatesNetwork Operator’s Guide Managing Templates Managing Address Book Managing Contacts in the Address BookAdding, Editing, or Deleting Contacts Manually Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Managing Groups in the Address Book Click the Group submenuEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Setting Up an Open Mailbox Enter the 5-digit password for the mailbox and click OKClick Edit Select agents and click Select Agent Page MailBox Setting Send email when an error occursComment NotificationDestination Setting Internet Fax SettingRelay End Terminal Report Email Setting Save as file SettingBox Setting Enter the password for the mailbox and click OK Deleting an Open MailboxSelected mailbox is deleted Managing Counters Displaying the Total CounterDisplaying the Department Counter You can check the total counter in thisDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting TopAccess Errors TopAccess Error Messages Print Job Status MessagesError Code Cause Corrective Action Transmission/Reception Journal Status MessagesNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Error Code Message Corrective Action Scan Job Status Messages2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems

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