3Com 2924-PWR manual Access Software, Downloads, Contact Us, Support and Repair

	Access Software Downloads 245
	Contact your authorized 3Com reseller or 3Com for additional product
	and support information. See the table of access numbers later in this
	appendix.
Access Software	You are entitled to bug fix / maintenance releases for the version of
Downloads	software that you initially purchased with your 3Com product. To obtain
	access to this software, you need to register your product and then use
	the Serial Number as your login. Restricted Software is available at:
	http://eSupport.3com.com/
	To obtain software releases that follow the software version that you
	originally purchased, 3Com recommends that you buy an Express or
	Guardian contract, a Software Upgrades contract, or an equivalent
	support contract from 3Com or your reseller. Support contracts that
	include software upgrades cover feature enhancements, incremental
	functionality, and bug fixes, but they do not include software that is
	released by 3Com as a separately ordered product. Separately orderable
	software releases and licenses are listed in the 3Com Price List and are
	available for purchase from your 3Com reseller.
Contact Us	3Com offers telephone, internet, and e-mail access to technical support
	and repair services. To access these services for your region, use the
	appropriate telephone number, URL, or e-mail address from the table in
	the next section.
Telephone Technical	To obtain telephone support as part of your warranty and other service
Support and Repair	benefits, you must first register your product at:
	http://eSupport.3com.com/
	When you contact 3Com for assistance, please have the following
	information ready:
	■ Product model name, part number, and serial number
	■ A list of system hardware and software, including revision level
	■ Diagnostic error messages
	■ Details about recent configuration changes, if applicable