226APPENDIX D: TROUBLESHOOTING

Problems

Possible Cause

Solution

 

 

 

 

 

 

No connection and the

Incorrect ethernet cable,

Check pinout and replace if necessary

port LED is off

e.g., crossed rather than

 

 

straight cable, or vice

 

 

versa, split pair (incorrect

 

 

twisting of pairs)

 

 

Fiber optical cable

Change if necessary. Check Rx and Tx on fiber optic

 

connection is reversed

 

cable

 

 

 

Bad cable

Replace with a tested cable

 

 

 

Wrong cable type

Verify that all 10 Mbps connections use a Cat 5 cable

 

 

 

 

Check the port LED or zoom screen in the NMS

 

 

application, and change setting if necessary

 

 

 

Lost Password

 

Contact 3Com

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