Toshiba e-STUDIO200L/230L manual Failed to copy file Turn the power OFF and then back on

Page 93

Error Code

Message

Corrective Action

 

 

 

2D11

Not enough memory

Make sure there is enough memory to

 

save the scan job.

 

 

 

 

 

2D14, 2D61

Invalid parameter specified

Make sure you specify the settings cor-

 

 

rectly and try again.

 

There are too many documents in

Delete the data in the local shared folder

2D15, 2D65

the folder. Failed in creating new

in the equipment.

 

document.

 

 

 

 

 

Failed to create directory

Make sure that the access privilege to the

2D30

 

storage directory is writable and the

 

server or local disc has a sufficient space.

 

 

 

 

Then retry the scan.

 

 

 

 

Failed to create file

Make sure that the access privilege to the

2D31, 2D33

 

storage directory is writable and the

 

server or local disc has a sufficient space.

 

 

 

 

Then retry the scan.

 

 

 

2D32

Failed to delete file

Turn the power OFF and then back ON.

 

Retry the scan.

 

 

 

 

 

 

Failed to convert image file format

Turn the power OFF and then back ON.

2D40

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to copy file

Turn the power OFF and then back ON.

2D60

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to connect to network desti-

Make sure the network folder is shared in

 

nation. Check destination path.

your network and retry the scan. If the

2D62

 

error still occurs, ask your administrator

 

to confirm whether the IP address or path

 

 

 

 

of the server is correct. Also make sure

 

 

that the server is operating properly.

 

 

 

2D63

Specified network path is invalid.

Make sure you specify correct network

Check destination path.

folder and retry the scan.

 

 

 

 

 

Logon to file server failed. Check

Make sure you specify correct user name

2D64

username and password.

and password to logon the file server, or

 

you specify correct file server. Then retry

 

 

 

 

the scan.

 

 

 

2D66

Failed to process your job. Insuffi-

Delete the data in the local shared folder

cient disk space.

in the equipment and retry the scan.

 

 

 

 

2D67

FTP service is not available

Ask your administrator whether the FTP

 

service is configured correctly.

 

 

 

 

 

2D68

File Sharing service is not avail-

Ask your administrator whether the SMB

able

protocol is enabled.

 

 

 

 

2DC0

Job canceled

(Job was canceled.)

 

 

 

 

Power failure occurred

Make sure that the power cable is con-

2DC1

 

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

Store to e-Filing

 

 

 

 

 

2B10

There was no applicable job.

Retry the scan.

 

 

 

Network Operator’s Guide — TopAccess Errors

93

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Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright About This Guide PrefaceConventions About Other ManualsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview TopAccess web page for end users opens Accessing TopAccess End-User ModeInstall Software link TopAccess Web SiteFunction Tab Menu BarHelp link Top linkDevice Information Checking Device StatusPaper OptionsManaging Jobs Managing Print JobsDisplaying Print Jobs Deleting a Print Job Releasing a Print JobClick Delete Managing Fax/Internet Fax Jobs Displaying Fax/Internet Fax JobsClick Release Delay Time Deleting a Fax Transmission JobFile No Displaying Scan Jobs Managing Scan JobsDestination Deleting a Scan JobAgent StatusDisplaying Print Job Logs Displaying Job LogsDuration Displaying Transmission JournalsDept ModeDisplaying Reception Journals LineFrom Displaying Scan Job Logs Setting Group Information Managing TemplatesRegistering Private Template Groups Private Templates page is displayed Page Template menu page is displayed Resetting Group Information Click SaveClick OK Click the group name link that you want to reset Click Reset Registering Private TemplatesRegistering or Editing Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties For e-STUDIO450 Series and e-STUDIO280 Series Select agents and click Select AgentNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Entering the recipients manually Destination SettingSelecting the recipients from the address book Click Destination Setting to open the Recipient List Click ADDSelecting the groups from the address book Searching for recipients in the Ldap server Click Address GroupSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting Delayed Transmit PasswordECM Line SelectEmail Setting File NameFragment Message Size Save as file Setting QualityDestination Use local folder Login User Name Port Number CommandRetype Password Destination RemoteScan Setting Box SettingRotation Color ModeBackground Original SizeJpeg Compression Setting Template PasswordGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Displaying Public Templates Click Reset TemplateNetwork Operator’s Guide Managing Templates Managing Address Book Managing Contacts in the Address BookAdding, Editing, or Deleting Contacts Manually Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Click the Group submenu Managing Groups in the Address BookEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Enter the 5-digit password for the mailbox and click OK Setting Up an Open MailboxClick Edit Select agents and click Select Agent Page Send email when an error occurs MailBox SettingComment NotificationDestination Setting Internet Fax SettingRelay End Terminal Report Email Setting Save as file SettingBox Setting Deleting an Open Mailbox Enter the password for the mailbox and click OKSelected mailbox is deleted Displaying the Total Counter Managing CountersDisplaying the Department Counter You can check the total counter in thisDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting TopAccess Error Messages Print Job Status Messages TopAccess ErrorsError Code Cause Corrective Action Transmission/Reception Journal Status MessagesNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Scan Job Status Messages Error Code Message Corrective Action2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems
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