Toshiba e-STUDIO350/450, e-STUDIO200L/230L, e-STUDIO230/280, e-STUDIO3511/4511 manual 2C6A

Page 92

Error Code

Message

Corrective Action

 

 

 

 

Failed to create file

Make sure that the access privilege to the

2C31, 2C33

 

storage directory is writable and the

 

server or local disc has a sufficient space.

 

 

 

 

Then retry the scan.

 

 

 

2C32

Failed to delete file

Turn the power OFF and then back ON.

 

Retry the scan.

 

 

 

 

 

 

Failed to convert image file format

Turn the power OFF and then back ON.

2C40

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to read AddressBook

Turn the power OFF and then back ON.

 

 

Retry the job in error. Reset the data in

2C61

 

the Address Book and retry it. If the error

 

 

still occurs, contact your service represen-

 

 

tative.

 

 

 

2C63, 2C64

Invalid Domain Address

Ask your administrator to set the IP

 

address.

 

 

 

 

 

2C65, 2C66,

Failed to connect to SMTP server

Make sure the SMTP server is correctly

2C69

 

working, or the SMTP server address has

 

been set correctly.

 

 

 

 

 

2C67, 2C68,

Failed to send E-Mail message

Turn the power OFF and then back ON.

2C6A

 

Retry the scan. If the error still occurs,

 

contact your service representative.

 

 

 

 

 

 

Invalid address specified in From:

Make sure that there is an illegal character

2C6B

field

in the Terminal mail address. Delete the

 

illegal character and reset the appropriate

 

 

 

 

Terminal mail address, then retry it.

 

 

 

 

Invalid address specified in To:

Make sure that there is an illegal character

 

field

in the Destination mail address. Delete

2C6C

 

the illegal character and reset the appro-

 

 

priate Destination mail address, then retry

 

 

it.

 

 

 

2C6D

NIC system error

Contact your dealer for support.

 

 

 

2C70

SMTP service is not available

Ask your administrator whether the

 

SMTP service is enabled.

 

 

 

 

 

2C80

Failed to process received Email

Ask your administrator whether the Inter-

job

net Fax Received Forward is set.

 

 

 

 

2C81

Failed to process received Fax job

Ask your administrator whether the Fax

 

Received Forward is set.

 

 

 

 

 

2CC0

Job canceled

(Job was canceled.)

 

 

 

 

Power failure occurred

Make sure that the power cable is con-

2CC1

 

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

Save as file

 

 

 

 

2D10, 2D12,

Illegal Job status

Turn the power OFF and then back ON.

2D13,

 

Retry the scan. If the error still occurs,

 

contact your service representative.

2D20-2D22

 

 

 

 

 

 

92

Network Operator’s Guide — TopAccess Errors

Page 91 Page 93
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Page 91 Page 93
Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright Preface About This GuideConventions About Other ManualsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview Accessing TopAccess End-User Mode TopAccess web page for end users opensTopAccess Web Site Install Software linkFunction Tab Menu BarTop link Help linkChecking Device Status Device InformationPaper OptionsDisplaying Print Jobs Managing JobsManaging Print Jobs Click Delete Deleting a Print JobReleasing a Print Job Click Release Managing Fax/Internet Fax JobsDisplaying Fax/Internet Fax Jobs File No Delay TimeDeleting a Fax Transmission Job Managing Scan Jobs Displaying Scan JobsDeleting a Scan Job DestinationAgent StatusDisplaying Job Logs Displaying Print Job LogsDisplaying Transmission Journals DurationDept ModeFrom Displaying Reception JournalsLine Displaying Scan Job Logs Registering Private Template Groups Setting Group InformationManaging Templates Private Templates page is displayed Page Template menu page is displayed Click OK Resetting Group InformationClick Save Click the group name link that you want to reset Registering or Editing Private Templates Click ResetRegistering Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties Select agents and click Select Agent For e-STUDIO450 Series and e-STUDIO280 SeriesNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Destination Setting Entering the recipients manuallySelecting the recipients from the address book Selecting the groups from the address book Click Destination Setting to open the Recipient ListClick ADD Click Address Group Searching for recipients in the Ldap serverSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting Password Delayed TransmitECM Line SelectFragment Message Size Email SettingFile Name Destination Use local folder Save as file SettingQuality Port Number Command Login User NameRetype Password Destination RemoteBox Setting Scan SettingColor Mode RotationBackground Original SizeSetting Template Password Jpeg CompressionGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Click Reset Template Displaying Public TemplatesNetwork Operator’s Guide Managing Templates Adding, Editing, or Deleting Contacts Manually Managing Address BookManaging Contacts in the Address Book Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Managing Groups in the Address Book Click the Group submenuEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Setting Up an Open Mailbox Enter the 5-digit password for the mailbox and click OKClick Edit Select agents and click Select Agent Page MailBox Setting Send email when an error occursComment NotificationRelay End Terminal Report Destination SettingInternet Fax Setting Box Setting Email SettingSave as file Setting Enter the password for the mailbox and click OK Deleting an Open MailboxSelected mailbox is deleted Managing Counters Displaying the Total CounterDisplaying the Department Counter You can check the total counter in thisDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting TopAccess Errors TopAccess Error Messages Print Job Status MessagesError Code Cause Corrective Action Transmission/Reception Journal Status MessagesNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Error Code Message Corrective Action Scan Job Status Messages2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems
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