Toshiba e-STUDIO230/280, e-STUDIO350/450 manual Perform the print with the administrator’s

Page 94

Error Code

Message

Corrective Action

 

 

 

2B11

Job status failed.

Retry the scan.

 

 

 

2B20

Failed to access file.

Retry the scan.

 

 

 

2B30

Insufficient disk space.

Delete unnecessary documents in e-Filing

 

and try again.

 

 

 

 

 

 

Failed to access Electronic Filing.

Make sure that the specified e-Filing or

 

 

folder exists. (If not, this error would not

 

 

occur.) Delete the specified e-Filing or

2B31

 

folder and reset them. Retry the job in

 

 

error. If the specified e-Filing or folder

 

 

cannot be deleted, contact your service

 

 

representative.

 

 

 

 

Failed to print Electronic Filing

Make sure that the specified document

 

document.

exists. (If not, this error would not occur.)

2B32

 

Delete the specified document and reset

 

them. Retry the job in error. If the speci-

 

 

 

 

fied document cannot be deleted, contact

 

 

your service representative.

 

 

 

 

Failed to process image.

Turn the power OFF and then back ON.

2B50

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to process print image.

Make sure that the Function List can be

2B51

 

printed out. Retry the print. If the error

 

still occurs, contact your service represen-

 

 

 

 

tative.

 

 

 

 

Insufficient Memory.

Turn the power OFF and then back ON.

2B90

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Invalid Box password specified.

Make sure that the password is correct

 

 

and retry the scan, or reset the password

 

 

and retry the scan. When this error occurs

 

 

for the print of the data in the e-Filing,

2BA0

 

perform the print with the administrator’s

 

password. If the recovery is still not com-

 

 

 

 

pleted or in case of invalid password for

 

 

the operation other printing (opening the

 

 

file, etc.), contact your service representa-

 

 

tive.

 

 

 

2BB0

Job canceled

(Job was canceled.)

 

 

 

 

Power failure occurred

Make sure that the power cable is con-

2BB1

 

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

 

System fatal error.

Turn the power OFF and then back ON.

2BC0

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to acquire resource.

Turn the power OFF and then back ON.

2BC1

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

94

Network Operator’s Guide — TopAccess Errors

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Contents Network Operator’s Guide Software License Agreement Government Restricted Rights Trademarks and Copyright Conventions PrefaceAbout This Guide About Other ManualsTable of Contents Troubleshooting Network Operator’s Guide Table of Contents Overview Features and Functions Topaccess END-USER Mode TopAccess Overview Accessing TopAccess End-User Mode TopAccess web page for end users opensFunction Tab TopAccess Web SiteInstall Software link Menu BarTop link Help linkPaper Checking Device StatusDevice Information OptionsManaging Print Jobs Managing JobsDisplaying Print Jobs Releasing a Print Job Deleting a Print JobClick Delete Displaying Fax/Internet Fax Jobs Managing Fax/Internet Fax JobsClick Release Deleting a Fax Transmission Job Delay TimeFile No Managing Scan Jobs Displaying Scan JobsAgent Deleting a Scan JobDestination StatusDisplaying Job Logs Displaying Print Job LogsDept Displaying Transmission JournalsDuration ModeLine Displaying Reception JournalsFrom Displaying Scan Job Logs Managing Templates Setting Group InformationRegistering Private Template Groups Private Templates page is displayed Page Template menu page is displayed Click Save Resetting Group InformationClick OK Click the group name link that you want to reset Registering Private Templates Click ResetRegistering or Editing Private Templates Private Templates page is displayed Page Click Edit to define or edit the template properties Select agents and click Select Agent For e-STUDIO450 Series and e-STUDIO280 SeriesNetwork Operator’s Guide Managing Templates Template properties are registered Panel Setting Destination Setting Entering the recipients manuallySelecting the recipients from the address book Click ADD Click Destination Setting to open the Recipient ListSelecting the groups from the address book Click Address Group Searching for recipients in the Ldap serverSearch Contact page is displayed Selected recipients are added in the Recipient List Internet Fax Setting Fax Setting ECM PasswordDelayed Transmit Line SelectFile Name Email SettingFragment Message Size Quality Save as file SettingDestination Use local folder Retype Password Port Number CommandLogin User Name Destination RemoteBox Setting Scan SettingBackground Color ModeRotation Original SizeSetting Template Password Jpeg CompressionGroup Information page is displayed Template Information page is displayed Resetting Private Templates Private Templates page is displayed Template Properties page is displayed Click Reset Template Displaying Public TemplatesNetwork Operator’s Guide Managing Templates Managing Contacts in the Address Book Managing Address BookAdding, Editing, or Deleting Contacts Manually Enter following items to specify the recipient information Page Click the link that you want to delete in the contacts list Adding New Contact from the Ldap Server Selected contacts are added in the Address Book Managing Groups in the Address Book Click the Group submenuEnter following items to specify the group properties Selected group is deleted Managing Mailboxes Setting Up an Open Mailbox Enter the 5-digit password for the mailbox and click OKClick Edit Select agents and click Select Agent Page Comment MailBox SettingSend email when an error occurs NotificationInternet Fax Setting Destination SettingRelay End Terminal Report Save as file Setting Email SettingBox Setting Enter the password for the mailbox and click OK Deleting an Open MailboxSelected mailbox is deleted Displaying the Department Counter Managing CountersDisplaying the Total Counter You can check the total counter in thisDepartment menu page is displayed Department Information page opens Network Operator’s Guide Managing Counters Troubleshooting Error Code Cause Corrective Action TopAccess ErrorsTopAccess Error Messages Print Job Status Messages Transmission/Reception Journal Status MessagesNetwork Operator’s Guide TopAccess Errors Error Code Cause Corrective Action Email process error Ask the sender to resend the Email Error occurs because the paper empty Error Code Message Corrective Action Scan Job Status Messages2C6A Failed to copy file Turn the power OFF and then back on Perform the print with the administrator’s Has been exceeded list maxi Folders Mum Error Code Message Corrective Action Index Index 29, 40 SUB FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0 Multifunctional Digital Systems
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