When the Scanner is Not Recognized
The following describes possible causes of your computer not recognizing the scanner. Remedy the problem by following the remedy for the respective cause.
Cause | The SCSI cable is not correctly connected to the computer. |
Remedy | Correctly connect the SCSI cable. |
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Cause | The SCSI card is not correctly recognized. |
Remedy | Correctly connect the SCSI card referring to the SCSI card Manual. |
| Also, check that the SCSI card you have mounted is correctly |
| recognized by the OS. |
| How identification of the SCSI card is displayed and how to check |
| the SCSI card differ according to the OS you are using. |
| For details, refer to the manuals for the SCSI card and OS you are |
| using. |
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Cause | The same SCSI ID (DIP switch) is used for other SCSI devices. |
Remedy | Set the SCSI ID for each SCSI device to a unique number. (See |
| “Setting the SCSI ID and Terminator” P. 22) |
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Cause | The terminator is not correctly connected. |
Remedy | Connect the terminator to the last SCSI device on the end of the |
| daisy chain. Enable the terminator function if the SCSI device has a |
| |
| Terminator” P. 22) |
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Cause | The scanner was turned ON after the computer was turned ON. |
Remedy | Turn both the computer and scanner OFF. Next, turn the scanner |
| ON and then turn the computer ON. |
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Cause | The scanner is OFF. |
Remedy | Turn the computer OFF, turn the scanner ON and then turn the |
| computer ON again. |
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Cause | The scanner’s power cord is disconnected from the scanner or |
| the AC power outlet. |
Remedy | Turn the computer OFF, and correctly connect the scanner’s power |
| cord. Then, turn the scanner ON and then turn the computer ON |
| again. |
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Cause | The scanner does not support this SCSI card. |
Remedy | Replace with a SCSI card compatible with the driver application. |
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60When the Scanner is Not Recognized