Canon DR-5060F manual Troubleshooting

Page 61

Chapter 4

Troubleshooting

This chapter describes causes of trouble that may occur on the DR-5060F and how to remedy the trouble.

When the Scanner is Not Recognized

60

Removing Paper Jams

61

Paper Feed Trouble

68

When the Scanned Image is

 

Not Normal

70

When an Error Code is Displayed

71

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Contents Instructions FCC Regulations For 120V models Introduction Scanner This UnitFilmer Contents Chapter Daily Cleaning Chapter TroubleshootingSpecifications Options Consumables Daily maintenance Safety PrecautionsSafety Precautions About the Installation Location Carrying About the Power SupplyChapter Features of DR-5060F About DR-5060F Packaging What’s in the Box?Front view Names and Functions of PartsRear view Inside with upper unit openOperation panel Remaining film indicatorFunction keys Space/Trailer key Backup keyCount Only key New File keyStart key Indicator lampsFeeding Option key Brightness keyDocument eject support plate Removable trayFunction key labels About the Camera Unit Preparation Before Use System Requirements Connecting the Scsi Cable Connecting to a ComputerPreparation Before Use Setting the Scsi ID Setting the Scsi ID and TerminatorSetting the terminator Connecting the power cord Connecting the Power Cord and Ground CableLoading Film Handling the Camera UnitPress the release notch to open the camera unit’s cover Take the microfilm out of its caseClose the left cover taking care not to nip the film Preparation Before Use Close the cover, and make sure that it is locked Affixing the Index LabelPush the camera unit down onto the main unit Loading the Camera Unit in the DR-5060FRemoving the Camera Unit Press the release notch to open the cover on the right Removing FilmRemove the film Store the film in its case Affixing the Document Guide Labels Preparing for Paper Feed and EjectDocument tray extension Document eject tray extension Open the extension wireDocument eject support plate Paper Feed Adjustment Turning the Power on Turning the Power ON/OFFTo turn this unit ON, press the power switch Turn the computer onTurn the computer OFF before you turn the scanner OFF Turning the Power OFFPreparing Documents Backup key lit Backup mode Checking the Operation ModeBackup key out Scanner Only mode Backup key blinking Filmer Only modeWhen counting ends, press the Count Only key to cancel Count Only key lit Count Only modeCount Only mode Preparing DocumentsTypes of Documents About DocumentsDocument Loading Precautions Setting Scan Conditions Selecting the Feeding Option Remote Semi-Auto Is lowered when scanning of all pages in the document endsSemi-Auto Inserted first into the scannerAuto Sensor Manual To end scanning, press the Stop key Insert the document one page at a timeFunction Key Settings Press the or key to adjust the paper thickness Manual Thickness AdjustmentPress the blinking function key again Double Feed Detection Fixed Thickness ModeImprinter Restore Memorized SettingFilm Density Odometer IndicationUser Mode Setup Items Setting in the User ModeSpace feed setting Endorser stamp mode settingLeader feed setting Trailer settingSelect the user mode address using the or key How to Set the User modeWhen the final letter of the user mode setting is a number When the final letter of the user mode setting isTroubleshooting When the Scanner is Not Recognized Removing Paper Jams TroubleshootingPaper Jam in the Paper Eject Section Eject tray extension if it is openPage Check the intermediate unit for jammed paper Paper Jam in the Feed SectionRemove the jammed paper from the feed section Press the open/close button, and lift up the feed unitGently close the upper unit Removing the Intermediate Unit Push the intermediate unit down Attaching the Intermediate UnitCondition Paper jam has occurred Paper Feed TroubleCondition Double feed cannot be detected Cause Scanning glasses and rollers on the scanner are dirty When the Scanned Image is Not NormalCause Scan conditions are inappropriate Cause Driver or application does not run correctlyWhen an Error Code is Displayed Cause Endorser option connection error Cause Optional imprinter’s ink cartridge is not installedCause Lamp has reached the end of its service life Cause Document was skewedDaily Cleaning Cleaning the Main Unit Daily CleaningDaily Cleaning Cleaning the Scanning Glasses and RollersOpen the feed unit Use a clean, dry cloth to wipe the scanning glasses Lower the lever Press this part Fit into Deeper Two grooves Memo Power Cord Cleaning the Camera UnitImprinter Guide Plate SCSI-II SpecificationsEndorser ED600 Camera unitImprinter Bar code decoderPage CANON Electronics INC
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DR-5060F specifications

The Canon DR-5060F is a high-performance document scanner designed primarily for professional environments that require fast, efficient, and reliable document management. This unit stands out due to its blend of advanced technology, usability, and robust features, making it an ideal choice for businesses that process large volumes of documents.

One of the main features of the DR-5060F is its impressive scanning speed. It can scan up to 60 pages per minute in monochrome and 30 pages per minute in color, allowing users to digitize documents quickly and keep operations moving smoothly. This speed does not compromise quality; the scanner produces high-resolution images at up to 600 dpi, ensuring crisp text and detailed graphics that are essential for professional documentation.

The DR-5060F leverages Canon's patented image processing technology, including OCR (Optical Character Recognition). This feature transforms scanned text into editable and searchable formats, greatly enhancing productivity and ease of access. Additionally, the scanner is equipped with Automatic Document Feeder (ADF) that can handle up to 50 sheets at a time. This allows for continuous scanning, providing significant time savings for users.

One of the key characteristics of the DR-5060F is its versatility in handling various document types. The unit easily processes everything from thin or fragile documents to thicker presentations, making it suitable for various applications, including legal, healthcare, and financial services. Furthermore, it supports duplex scanning, enabling double-sided documents to be captured in a single pass.

Another notable technology is the "Active Image Context" feature, which optimizes image quality by automatically adjusting brightness and contrast for each page. This ensures that every scanned document appears clear and professional while minimizing the need for manual adjustments.

In terms of connectivity, the Canon DR-5060F seamlessly integrates with different document management systems. It is compatible with TWAIN drivers, ensuring broad compatibility with many business applications. Moreover, it supports USB connections for easy setup and operation.

In summary, the Canon DR-5060F is a powerful document scanner that merges cutting-edge technology with user-friendly features. Its high-speed capabilities, enhanced image processing, and versatility make it an invaluable asset for businesses looking to improve their document management workflows. Whether for archives, record-keeping, or digitalization projects, the DR-5060F is poised to deliver exceptional performance and efficiency.
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