Canon DR-5060F When the Scanned Image is Not Normal, Cause Scan conditions are inappropriate

Page 72

When the Scanned Image is Not Normal

If there is a problem in the scanned image (image is not sharp or stripes appear in the image), one of the following may be a probable cause. Check as follows and take the appropriate remedy.

Cause	The scanning glasses and rollers on the scanner are dirty.
Remedy	Clean the scanning glasses and rollers. (See “Chapter 5 Daily
	Cleaning” P. 73)

Cause	The scan conditions are inappropriate.
Remedy	Check the brightness and other scanner settings.
	If the scanned image is foggy or the document is not scanned at all,
	a probable cause is that brightness is set too high.
	If the scanned image appears dark, a probable cause is that the
	brightness is set too low.
	Also, check the settings on the driver and the application in use.

Cause	The driver or application does not run correctly.
Remedy	If the document cannot be scanned correctly even if the scan
	conditions are adjusted, a probable cause is that the driver or the
	application is not functioning correctly.
	Re-install the driver or application.
	For details on how to install the driver, see the separate ISIS/
	TWAIN Driver Instructions.
	For details on how to install the application, see the instruction
	manual for the application in use.

Cause	Other causes
Remedy	The computer may be correctly recognizing the scanner, and
	scanning may not be possible with the driver and application
	correctly installed. If this happens, a probable cause is that a SCSI
	card not compatible with the computer is installed. This error
	message is sometimes no longer output by turning synchronous
	transfer in the scanner’s user mode OFF (See “Setting in the User
	Mode” P. 56). If this does not rectify the problem, contact the
	computer or SCSI card manufacturer.

If the above remedies do not rectify the problem, contact a Canon service department.

70When the Scanned Image is Not Normal

Image 72

Contents

Instructions FCC Regulations For 120V models Introduction This Unit ScannerFilmer Contents Chapter Troubleshooting Chapter Daily CleaningSpecifications Options Consumables Safety Precautions Daily maintenanceSafety Precautions About the Installation Location About the Power Supply CarryingChapter Features of DR-5060F Packaging What’s in the Box? About DR-5060FNames and Functions of Parts Front viewInside with upper unit open Rear viewRemaining film indicator Operation panelFunction keys Backup key Space/Trailer keyCount Only key New File keyIndicator lamps Start keyFeeding Option key Brightness keyRemovable tray Document eject support plateFunction key labels About the Camera Unit Preparation Before Use System Requirements Connecting to a Computer Connecting the Scsi CablePreparation Before Use Setting the Scsi ID and Terminator Setting the Scsi IDSetting the terminator Connecting the Power Cord and Ground Cable Connecting the power cordHandling the Camera Unit Loading FilmPress the release notch to open the camera unit’s cover Take the microfilm out of its caseClose the left cover taking care not to nip the film Preparation Before Use Affixing the Index Label Close the cover, and make sure that it is lockedLoading the Camera Unit in the DR-5060F Push the camera unit down onto the main unitRemoving the Camera Unit Removing Film Press the release notch to open the cover on the rightRemove the film Store the film in its case Preparing for Paper Feed and Eject Affixing the Document Guide LabelsDocument tray extension Open the extension wire Document eject tray extensionDocument eject support plate Paper Feed Adjustment Turning the Power ON/OFF Turning the Power onTo turn this unit ON, press the power switch Turn the computer onTurning the Power OFF Turn the computer OFF before you turn the scanner OFFPreparing Documents Checking the Operation Mode Backup key lit Backup modeBackup key out Scanner Only mode Backup key blinking Filmer Only modeCount Only key lit Count Only mode When counting ends, press the Count Only key to cancelCount Only mode Preparing DocumentsAbout Documents Types of DocumentsDocument Loading Precautions Setting Scan Conditions Selecting the Feeding Option Remote Is lowered when scanning of all pages in the document ends Semi-AutoSemi-Auto Inserted first into the scannerAuto Sensor Manual Insert the document one page at a time To end scanning, press the Stop keyFunction Key Settings Manual Thickness Adjustment Press the or key to adjust the paper thicknessPress the blinking function key again Fixed Thickness Mode Double Feed DetectionRestore Memorized Setting ImprinterFilm Density Odometer IndicationSetting in the User Mode User Mode Setup ItemsEndorser stamp mode setting Space feed settingLeader feed setting Trailer settingHow to Set the User mode Select the user mode address using the or keyWhen the final letter of the user mode setting is a number When the final letter of the user mode setting isTroubleshooting When the Scanner is Not Recognized Troubleshooting Removing Paper JamsPaper Jam in the Paper Eject Section Eject tray extension if it is openPage Paper Jam in the Feed Section Check the intermediate unit for jammed paperPress the open/close button, and lift up the feed unit Remove the jammed paper from the feed sectionGently close the upper unit Removing the Intermediate Unit Attaching the Intermediate Unit Push the intermediate unit downPaper Feed Trouble Condition Paper jam has occurredCondition Double feed cannot be detected When the Scanned Image is Not Normal Cause Scanning glasses and rollers on the scanner are dirtyCause Scan conditions are inappropriate Cause Driver or application does not run correctlyWhen an Error Code is Displayed Cause Optional imprinter’s ink cartridge is not installed Cause Endorser option connection errorCause Lamp has reached the end of its service life Cause Document was skewedDaily Cleaning Daily Cleaning Cleaning the Main UnitCleaning the Scanning Glasses and Rollers Daily CleaningOpen the feed unit Use a clean, dry cloth to wipe the scanning glasses Lower the lever Press this part Fit into Deeper Two grooves Memo Cleaning the Camera Unit Power CordImprinter Guide Plate Specifications SCSI-IICamera unit Endorser ED600Imprinter Bar code decoderPage CANON Electronics INC

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