Canon DR-5060F When the Scanned Image is Not Normal, Cause Scan conditions are inappropriate

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When the Scanned Image is Not Normal

If there is a problem in the scanned image (image is not sharp or stripes appear in the image), one of the following may be a probable cause. Check as follows and take the appropriate remedy.

Cause

The scanning glasses and rollers on the scanner are dirty.

Remedy

Clean the scanning glasses and rollers. (See “Chapter 5 Daily

 

Cleaning” P. 73)

 

 

Cause

The scan conditions are inappropriate.

Remedy

Check the brightness and other scanner settings.

 

If the scanned image is foggy or the document is not scanned at all,

 

a probable cause is that brightness is set too high.

 

If the scanned image appears dark, a probable cause is that the

 

brightness is set too low.

 

Also, check the settings on the driver and the application in use.

 

 

Cause

The driver or application does not run correctly.

Remedy

If the document cannot be scanned correctly even if the scan

 

conditions are adjusted, a probable cause is that the driver or the

 

application is not functioning correctly.

 

Re-install the driver or application.

 

For details on how to install the driver, see the separate ISIS/

 

TWAIN Driver Instructions.

 

For details on how to install the application, see the instruction

 

manual for the application in use.

 

 

Cause

Other causes

Remedy

The computer may be correctly recognizing the scanner, and

 

scanning may not be possible with the driver and application

 

correctly installed. If this happens, a probable cause is that a SCSI

 

card not compatible with the computer is installed. This error

 

message is sometimes no longer output by turning synchronous

 

transfer in the scanner’s user mode OFF (See “Setting in the User

 

Mode” P. 56). If this does not rectify the problem, contact the

 

computer or SCSI card manufacturer.

 

 

If the above remedies do not rectify the problem, contact a Canon service department.

70When the Scanned Image is Not Normal

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Contents Instructions FCC Regulations For 120V models Introduction This Unit ScannerFilmer Contents Chapter Troubleshooting Chapter Daily CleaningSpecifications Options Consumables Safety Precautions Daily maintenanceSafety Precautions About the Installation Location About the Power Supply CarryingChapter Features of DR-5060F Packaging What’s in the Box? About DR-5060FNames and Functions of Parts Front viewInside with upper unit open Rear viewRemaining film indicator Operation panelFunction keys Backup key Space/Trailer keyCount Only key New File keyIndicator lamps Start keyFeeding Option key Brightness keyRemovable tray Document eject support plateFunction key labels About the Camera Unit Preparation Before Use System Requirements Connecting to a Computer Connecting the Scsi CablePreparation Before Use Setting the Scsi ID and Terminator Setting the Scsi IDSetting the terminator Connecting the Power Cord and Ground Cable Connecting the power cordHandling the Camera Unit Loading FilmPress the release notch to open the camera unit’s cover Take the microfilm out of its caseClose the left cover taking care not to nip the film Preparation Before Use Affixing the Index Label Close the cover, and make sure that it is lockedLoading the Camera Unit in the DR-5060F Push the camera unit down onto the main unitRemoving the Camera Unit Removing Film Press the release notch to open the cover on the rightRemove the film Store the film in its case Preparing for Paper Feed and Eject Affixing the Document Guide LabelsDocument tray extension Open the extension wire Document eject tray extensionDocument eject support plate Paper Feed Adjustment Turning the Power ON/OFF Turning the Power onTo turn this unit ON, press the power switch Turn the computer onTurning the Power OFF Turn the computer OFF before you turn the scanner OFFPreparing Documents Checking the Operation Mode Backup key lit Backup modeBackup key out Scanner Only mode Backup key blinking Filmer Only modeCount Only key lit Count Only mode When counting ends, press the Count Only key to cancelCount Only mode Preparing DocumentsAbout Documents Types of DocumentsDocument Loading Precautions Setting Scan Conditions Selecting the Feeding Option Remote Is lowered when scanning of all pages in the document ends Semi-AutoSemi-Auto Inserted first into the scannerAuto Sensor Manual Insert the document one page at a time To end scanning, press the Stop keyFunction Key Settings Manual Thickness Adjustment Press the or key to adjust the paper thicknessPress the blinking function key again Fixed Thickness Mode Double Feed DetectionRestore Memorized Setting ImprinterFilm Density Odometer IndicationSetting in the User Mode User Mode Setup ItemsEndorser stamp mode setting Space feed settingLeader feed setting Trailer settingHow to Set the User mode Select the user mode address using the or keyWhen the final letter of the user mode setting is a number When the final letter of the user mode setting isTroubleshooting When the Scanner is Not Recognized Troubleshooting Removing Paper JamsPaper Jam in the Paper Eject Section Eject tray extension if it is openPage Paper Jam in the Feed Section Check the intermediate unit for jammed paperPress the open/close button, and lift up the feed unit Remove the jammed paper from the feed sectionGently close the upper unit Removing the Intermediate Unit Attaching the Intermediate Unit Push the intermediate unit downPaper Feed Trouble Condition Paper jam has occurredCondition Double feed cannot be detected When the Scanned Image is Not Normal Cause Scanning glasses and rollers on the scanner are dirtyCause Scan conditions are inappropriate Cause Driver or application does not run correctlyWhen an Error Code is Displayed Cause Optional imprinter’s ink cartridge is not installed Cause Endorser option connection errorCause Lamp has reached the end of its service life Cause Document was skewedDaily Cleaning Daily Cleaning Cleaning the Main UnitCleaning the Scanning Glasses and Rollers Daily CleaningOpen the feed unit Use a clean, dry cloth to wipe the scanning glasses Lower the lever Press this part Fit into Deeper Two grooves Memo Cleaning the Camera Unit Power CordImprinter Guide Plate Specifications SCSI-IICamera unit Endorser ED600Imprinter Bar code decoderPage CANON Electronics INC
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DR-5060F specifications

The Canon DR-5060F is a high-performance document scanner designed primarily for professional environments that require fast, efficient, and reliable document management. This unit stands out due to its blend of advanced technology, usability, and robust features, making it an ideal choice for businesses that process large volumes of documents.

One of the main features of the DR-5060F is its impressive scanning speed. It can scan up to 60 pages per minute in monochrome and 30 pages per minute in color, allowing users to digitize documents quickly and keep operations moving smoothly. This speed does not compromise quality; the scanner produces high-resolution images at up to 600 dpi, ensuring crisp text and detailed graphics that are essential for professional documentation.

The DR-5060F leverages Canon's patented image processing technology, including OCR (Optical Character Recognition). This feature transforms scanned text into editable and searchable formats, greatly enhancing productivity and ease of access. Additionally, the scanner is equipped with Automatic Document Feeder (ADF) that can handle up to 50 sheets at a time. This allows for continuous scanning, providing significant time savings for users.

One of the key characteristics of the DR-5060F is its versatility in handling various document types. The unit easily processes everything from thin or fragile documents to thicker presentations, making it suitable for various applications, including legal, healthcare, and financial services. Furthermore, it supports duplex scanning, enabling double-sided documents to be captured in a single pass.

Another notable technology is the "Active Image Context" feature, which optimizes image quality by automatically adjusting brightness and contrast for each page. This ensures that every scanned document appears clear and professional while minimizing the need for manual adjustments.

In terms of connectivity, the Canon DR-5060F seamlessly integrates with different document management systems. It is compatible with TWAIN drivers, ensuring broad compatibility with many business applications. Moreover, it supports USB connections for easy setup and operation.

In summary, the Canon DR-5060F is a powerful document scanner that merges cutting-edge technology with user-friendly features. Its high-speed capabilities, enhanced image processing, and versatility make it an invaluable asset for businesses looking to improve their document management workflows. Whether for archives, record-keeping, or digitalization projects, the DR-5060F is poised to deliver exceptional performance and efficiency.
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