When an Error Code is Displayed
When the scanner unit malfunctions or when trouble such as a paper feed or eject error occurs, an error code appears on the counter display of the operation panel. The following describes error codes that appear on the counter display and how to remedy the error.
Error code | C01 |
Cause | The upper unit or feed unit is open. |
Remedy | Close the upper unit or feed unit. |
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Error code | C04 |
Cause | The endorser cover is open. (when endorser is installed) |
Remedy | Close the endorser cover. |
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Error codes | d01, d02, d03 |
Cause | Two or more document pages were scanned simultaneously. |
Remedy | Press the Stop key to reset the counter to “0”. Check the document |
| with the scanned image, and scan the document again. |
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Error code | E xx (service call error) |
Cause | Unit internal error |
Remedy | The unit must be repaired by a service engineer. Turn the power |
| OFF, contact the store of purchase or a Canon service department, |
| and notify them of the error code. |
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Error code | F01 |
Cause | The camera unit is not inserted. (Backup mode/Filmer mode) |
Remedy | Either insert the camera unit, or select the Scanner Only mode. |
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Error code | F02 |
Cause | The camera unit does not contain film, or the film has come |
| away from the |
Remedy | Remove the camera unit, and check the film. |
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Error code | F - End |
Cause | The film end has been detected. (Backup mode/Filmer mode) |
Remedy | Remove the camera unit, and replace with new film. |
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Error code | |
Cause | An error has been detected with the film in the camera unit. |
Remedy | The lock on the release notch of the camera unit has come open. |
| Open the camera unit’s cover in a dark room, and check the film. |
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Error code | FO8 |
Cause | The scanned page was not recorded. |
Remedy | Scan the document again from the beginning. |
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Troubleshooting
When an Error Code is Displayed 71