Avaya Comcode 700220627 manual Checks for devices Adddisks Adds nonboot disks

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Upgrading an Enterprise 3000 to CMS R3V9

	Script name	Description	How to recover


	sethostname	Sets the host name	For all of these scripts, do not attempt to continue
			with the upgrade. Escalate the problem through
	install_supplemental	Supplemental services	with the upgrade. Escalate the problem through
	install_supplemental	Supplemental services	the normal channels.
			the normal channels.
	sqlhosts	SQL hosts file setup

	dev_links	Cleans up WWN and
		resets Informix paths
		(E3500 only)

	fixsendmail	Restores proper
		permissions

	AdministerPrinters	Administers serial
		printers

	modifyfile	Restores CMS setup
		information

	checkdevices	Checks for devices

	add_disks	Adds nonboot disks

	storage	Data storage allocation

	converter	Preserves CMS setup
		data

	cmssetup	CMS setup command

	cmsfeatpkg	Feature package setup

	instUSProvisioning	Installs United States
		provisioning scripts

66 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions

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Contents TM leee 2002, Avaya Inc All Rights Reserved Preface Overview Disk upgrade procedures Preface Related documents Technician support for the United States Frequently asked questions FAQsCustomer support for the United States Customer and technician support outside the United StatesPage Upgrading an Enterprise 3000 to CMS R3V9 Overview Trouble escalationHardware additions Customization issues Disk mirroringParts list Procedures that are done by the customer before the upgrade Determining the current CMS load Cleaning the tape driveDoing a Cmsadm backup Enter pkginfo -x cmsCmsadm backup for R3V6 and earlier Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Upgrading an Enterprise 3000 to CMS R3V9 Cmsadm backup for R3V8 Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Backing up Visual Vectors vector layouts and comments Indicates the first noncompressing tape drive with Doing a full maintenance backup System displays the following for R3V8 Field Value to enter or option to select Doing an incremental maintenance backup System displays the following for R3V8 Checking for printer requests and large mail files Checking for nonsequential ACDs Collecting third-party and custom softwareCmsadm Upgrading the system Extracting the customer’s administration and options Cvueextract Tail -f /var/tmp/new/var/log/cvuelogUpgrading an Enterprise 3000 to CMS R3V9 Has Isql been purchased for this upgrade y or n? Isql will not be installed as part of upgrade Upgrading the system Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0Overview Disk upgrade proceduresRemoving and replacing Enterprise 3000 disk drives Removing and labeling the old disk drivesE3000removedisk.cdr Installing the new disk drives Boot disk Drive Boot Disk SlotBooting up the system with the new disk drives Opt/informix/bin/setenv Verifying that the system recognizes the new disk drivesChecking the status of the disk drives Onstat -d egrep X pgChecking the status of the tape drives Ls -x /dev/rmtVerifying that the upgrade can continue Overview Installing CMS patches Eject cdromContinue with Copying customer data Copying customer data CvuecopyCvueactivate Activating customer optionsCd /cdrom/cdrom0 Tail -f /var/log/cvuelogUpgrading the system Ls -l /adminsave/init.d Shutting down and rebooting the system Continue with Shutting down and rebooting the systemVerifying CMS permissions Verifying the status of the disksRemoving temporary ACDs Pkgchk -n cmsTurning on CMS Verifying that CMS is operatingSu cms Checking Free Space Allocation Comparing directory and file permissions VerifyfilepropertiesNohup ./verifyfileproperties /nohup.out Updating the switch setup Setting the Informix configuration parametersRemoving the upgrade files CvuecleanupMigrating system administration data Migrating the customer’s dataDevice name Tape drive device name Data Type Migrating agent and call center administration data Pg /cms/migrate/r3mig.logAgent/Call Center Admin data Checking the status of the disks Replacing the customer’s tapesOnstat -d egrep Pdrx pg Enter mv scriptname /adminsave/ where Troubleshooting upgrade failuresEnter cd /adminsave/init.d Enter cd /cdrom/cdrom0Checks for devices Adddisks Adds nonboot disks Procedures that are done by the customer after the upgrade Migrating historical data 1159 PM Restoring non-CMS files R3V6 and earlierMt -f /dev/rmt/0 status mt -f /dev/rmt/1 status R3V8 Installing and administering unpreserved software Feature or service ResponsibleDoing a Cmsadm backup CMS administration data