Avaya Comcode 700220627 manual E3000removedisk.cdr

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Upgrading an Enterprise 3000 to CMS R3V9

4.Open the front door of the system.

5.Attach an ESD wrist strap to the metal chassis of the computer and to your wrist.

6.While the original disk drives are still in the computer, use the colored labels from the upgrade kit to label each disk drive with the slot number. Save the old disk drives in case you have to reinstall the original configuration.

7.Unlatch the disk drive retainer. Use the extended retainer as a handle. See the following figure.

e3000_remove_disk.cdr

8.While grasping the retainer, press your thumb on the sheet metal of the chassis that is directly above the disk drive to be removed. This allows for smoother release of the disk drive from the connector on the drive.

9.Pull on the retainer to slide the disk drive out of the chassis.

10.Repeat this procedure for each disk drive that is installed.

40 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions

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Contents TM leee 2002, Avaya Inc All Rights Reserved Preface Overview Disk upgrade procedures Preface Related documents Frequently asked questions FAQs Customer support for the United StatesTechnician support for the United States Customer and technician support outside the United StatesPage Upgrading an Enterprise 3000 to CMS R3V9 Trouble escalation OverviewHardware additions Customization issues Disk mirroringParts list Procedures that are done by the customer before the upgrade Cleaning the tape drive Doing a Cmsadm backupDetermining the current CMS load Enter pkginfo -x cmsCmsadm backup for R3V6 and earlier Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Upgrading an Enterprise 3000 to CMS R3V9 Cmsadm backup for R3V8 Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Backing up Visual Vectors vector layouts and comments Indicates the first noncompressing tape drive with Doing a full maintenance backup System displays the following for R3V8 Field Value to enter or option to select Doing an incremental maintenance backup System displays the following for R3V8 Checking for printer requests and large mail files Collecting third-party and custom software Checking for nonsequential ACDsCmsadm Upgrading the system Extracting the customer’s administration and options Cvueextract Tail -f /var/tmp/new/var/log/cvuelogUpgrading an Enterprise 3000 to CMS R3V9 Has Isql been purchased for this upgrade y or n? Isql will not be installed as part of upgrade Upgrading the system Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0Disk upgrade procedures Removing and replacing Enterprise 3000 disk drivesOverview Removing and labeling the old disk drivesE3000removedisk.cdr Installing the new disk drives Boot disk Drive Boot Disk SlotBooting up the system with the new disk drives Verifying that the system recognizes the new disk drives Checking the status of the disk drivesOpt/informix/bin/setenv Onstat -d egrep X pgChecking the status of the tape drives Ls -x /dev/rmtVerifying that the upgrade can continue Overview Installing CMS patches Eject cdromContinue with Copying customer data Copying customer data CvuecopyActivating customer options Cd /cdrom/cdrom0Cvueactivate Tail -f /var/log/cvuelogUpgrading the system Ls -l /adminsave/init.d Shutting down and rebooting the system Continue with Shutting down and rebooting the systemVerifying the status of the disks Removing temporary ACDsVerifying CMS permissions Pkgchk -n cmsVerifying that CMS is operating Turning on CMSSu cms Checking Free Space Allocation Verifyfileproperties Comparing directory and file permissionsNohup ./verifyfileproperties /nohup.out Updating the switch setup Setting the Informix configuration parametersRemoving the upgrade files CvuecleanupMigrating system administration data Migrating the customer’s dataDevice name Tape drive device name Data Type Migrating agent and call center administration data Pg /cms/migrate/r3mig.logAgent/Call Center Admin data Replacing the customer’s tapes Checking the status of the disksOnstat -d egrep Pdrx pg Troubleshooting upgrade failures Enter cd /adminsave/init.dEnter mv scriptname /adminsave/ where Enter cd /cdrom/cdrom0Checks for devices Adddisks Adds nonboot disks Procedures that are done by the customer after the upgrade Migrating historical data 1159 PM R3V6 and earlier Restoring non-CMS filesMt -f /dev/rmt/0 status mt -f /dev/rmt/1 status R3V8 Installing and administering unpreserved software Feature or service ResponsibleDoing a Cmsadm backup CMS administration data