Avaya Comcode 700220627 manual Migrating historical data

Upgrading an Enterprise 3000 to CMS R3V9

Migrating historical data

Migrate historical data after migrating the system administration data, and the agent and call center administration data. You must migrate the historical data twice, first using the full backup tape, followed by the incremental backup tape.

To migrate historical data:

1.Log on to CMS.

The system displays the CMS main menu.

2.Verify that the maintenance backup tape is in the tape drive. Use the full backup first, followed by the incremental backup.

3.From the CMS main menu, select System Setup > R3 Migrate Data. The system displays the following:

3/ 9/01	21:19 CentreVu(R) CMS	Windows: 1 of 4	vvvv^vvv
System	Setup: R3 Migrate Data		All ACDs
		Cancel
Device name: default		List devices
		Run
Data	type (Select one):	+--------------

<> System Administration data (single-user required)

<> Agent/Call Center Admin data (single-user required) <x> Historical data

Stop date:

Stop time: 11:59 PM

Specify ACD(s) to migrate (Select one):
	<x> All ACDs
	< > Single ACD
	from:	to:
Status:
Help	Window	Commands Keep	Exit	Scroll Current MainMenu

68 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions