
12. Help
12.8Thermal head cleaning
If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust.
Important:
LRemove the recording paper and the paper tray beforehand, or the paper may misfeed or jam.
1Disconnect the power cord and the telephone line cord.
2Open the front cover by pulling up the centre part.
3Release the back cover by pushing the green button (1).
1
4Open the back cover.
5Remove the ink film (1).
1
6Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Caution:
L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.
1
7Reinstall the ink film and close the covers (see steps 4 to 7 on page 17).
8Install the paper tray (page 19), then insert the recording paper (page 20).
9Connect the power cord and the telephone line cord.
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