Panasonic KX-FC241AL manual Problem Cause & Solution Ink film runs out, Quickly, Base unit beeps

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12. Help

Problem	Cause & Solution
The ink film runs out	L The help printing function, copy function, and reports also use ink
quickly.	film.
	L Even if there are only a few sentences, every page that comes out
	of the machine is considered a full page.
	L Turn OFF the following features:
	– sending report: feature #04 on page 66.
	– journal report: feature #22 on page 67.
	– Caller ID list: feature #26 on page 68.

The base unit beeps.	L Recording paper/ink film has run out. Press {STOP} to stop the
	beeps and install paper/ink film.

The speakerphone is not	L Use the speakerphone in a quiet room.
working.	L If you have difficulty hearing the other party, adjust the volume.

I cannot page a cordless	L The called cordless handset is too far from the base unit.
handset or base unit.	L The called unit is in use. Try again later.

Caller information is not	L You have not subscribed to Caller ID service.
displayed.	L The caller requested not to send his/her information.

While viewing caller	L Do not pause for over 1 minute on the cordless handset or 3
information, the display	minutes on the base unit while searching.
returns to standby mode.

12.3.3 Cordless handset

Problem	Cause & Solution
The cordless handset	L Make sure that the batteries are installed correctly (page 21).
does not work.	L Charge the batteries fully (page 23).
	L Clean the charge contacts and charge again (page 23).
	L Turn the cordless handset power OFF, then ON (page 24).
	L Check that the power cord is connected properly.
	L The cordless handset has not been registered to the base unit.
	Register the cordless handset (page 81).
	L Re-install the batteries (page 21) and charge them fully.

The cordless handset	L The cordless handset is not turned ON. Turn the power ON (page
display is blank.	24).

The cordless handset will	L Make sure that the batteries are installed correctly (page 21).
not turn ON.	L Charge the batteries fully (page 23).
	L Clean the charge contacts and charge again (page 23).

w is flashing.	L The cordless handset is not registered to the base unit. Register it
	(page 81).
	L The cordless handset is too far from the base unit. Move closer.
	L The power cord is not connected. Check the connections.

The batteries should be	L Clean the charge contacts and charge again (page 23).
charging but the battery	L The AC adaptor is disconnected. Plug in the AC adaptor.
icon does not change.

A busy tone is heard when	L The cordless handset is too far from the base unit. Move closer and
{C} is pressed.	try again.
	L The base unit or another cordless handset is on an outside call.
	Wait for the other user to complete the call.

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Contents Operating Instructions How to use the operating instructions OpenLocation of Controls Base unitCordless handset Buttons Listed in alphabetical orderFor your future reference For Australian users For New Zealand usersInstallation Service difficultiesImportant information Instructions to customerImportant safety instructions Important InstructionsBattery Battery chargeFor best performance Operating distance and noiseEnvironment Routine careRecording paper Phonebook Cordless handset programming 100102 103Included accessories QuantityAccessory information Available accessoriesModel No Specifications/Usage Film againButton descriptions of the base unit Button descriptions of the cordless handset Menu Menu/feature Icon Display descriptions of the cordless handsetDisplay icons Display icon MeaningSoft keys Soft key icons Action IconSoft key Action icon Overview 5 6Ink film installation / replacement Installing the ink filmInsert the front ink film roll by inserting its Correct Close the front cover securely IncorrectHandset cord Paper trayReplacing the ink film Connect the handset cordRecording paper Push the tension plate backCorrectIncorrect Battery installation / replacement Installing the batteriesReplacing the batteries BatteriesConnections Charger unitBattery charge Turning the cordless handset power ON/OFF Power onPower OFF Base unit help functionINT Date and time With the cordless handsetIf you have subscribed to a Caller ID service With the base unitSET Menu Example 10 August, 2004 Press 10 08Your logo Stop Menu MuteKeypad Characters To enter your logo Example BillTo select characters using a or B Your fax numberStop Menu Your FAX no Press SETEnter the correct number Making phone calls Will be displayed To turn key lock OFF, press for about 2 secondsRedial Digital SP-PHONE Mute To redial the last number dialled from the base unitAnswering phone calls Recording a telephone conversation Cordless handset onlyMaking a phone call using the phonebook Cordless handset phonebookStoring phonebook items To search for a name by initialEditing a stored item Erasing a stored itemHot key Base unit phonebook Erasing a hot keyErase Digital SP-PHONE Stop Menu Press Menu repeatedly to display Phonebook SETTo search for a name by initial Example Lisa Another method to erase a stored itemCaller ID service How Caller ID is displayedTo print manually, see Private categoryViewing and calling back using caller information Caller IDFAX/START Digital SP-PHONE Erasing caller information Press Stop after stepTo delete a number To insert a numberStoring caller information into the phonebook Into the cordless handset phonebookInto the base unit phonebook Erasing all caller informationCall minder for New Zealand users only Sending a fax manually Stop Redial FAX/START Digital SP-PHONEDocuments you can send Sending a fax using the base unit phonebook Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryTo cancel broadcast transmission Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To send the same document to a one-time group of partiesSetup Selecting the way to use your fax machineYour situation FAX/STARTUse only as a fax FAX only mode Use mostly as a telephone TEL modeHow faxes are received Activating TEL mode Activating TEL mode with the cordless handsetHow to receive phone calls and faxes with the base unit Receiving a fax manually Auto answerActivating TAM/FAX mode TAM/FAX ModeReceiving a fax automatically Auto answer on To stop receivingActivating TAM/FAX mode with the cordless handset Ring setting in TAM/FAX modeReceiving a voice message and fax document in one call Activating FAX only mode FAX only ModeActivating FAX only mode with the cordless handset Activating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing with the ring detection feature SET MenuMore copying features Making a copyStop Start To collate multiple copies Example Making 2 copies of a 4-page original documentRecording your greeting message Erasing your recorded greeting messagePre-recorded greeting message Stop Erase Greeting MICListening to recorded messages Erasing recorded messagesStop Erase Menu Using the answering machine with the cordless handset Leaving a message for others or yourselfRecording your greeting message Operation using the direct commands Listening to recorded messagesLeaving a message for others or yourself To change the ring setting in TAM/FAX mode Programming for answering machineTo set the remote operation ID To change the maximum recording time for incoming messagesAnswering Machine Operating from a remote location Summary of remote operationRemote operation using remote commands Remote operations following voice menuProgramming basic features Programming advanced featuresTo cancel programming Base unit programmingBasic features Advanced features Code #17 Setting the ringer type for outside callsCode #22 Setting the journal report to print automatically Code #23 Sending documents overseasCode #26 Setting the Caller ID list to print automatically Code #28 Setting call barCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scanCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #58 Setting the scan contrast Code #67 Setting the greeting message monitorDirect commands for programming features Program code and direct command button#13 Dialling mode OFF #23 Overseas mode#25 Delayed transmission #76 Connecting tone#80 Set default YES No defaultCordless handset Sub-menu Default setting Settings menu Cordless handset programmingMaximum Category No.*1Memo alarm Setting memo alarmProgrammable functions Ringer optionsTone options Display optionsCall options Other optionsSetting the battery type Resetting the cordless handset to its default settingsCordless handset programming using the base unit Base unit settings Sub-menu Default setting MenuSetting dialling mode tone/pulse For Australian users only Setting pause lengthSetting call restriction Changing the recall lengthSelecting area codes to be deleted automatically Changing the base unit PIN personal identification numberOperating additional units Registering a cordless handset to a base unitCancelling a base unit IntercomBetween cordless handsets Between a cordless handset and the base unitTransferring calls / Conference calls From a cordless handset to the base unitFrom the base unit to a cordless handset Cordless handset locatorCopying cordless handset phonebook items To establish a conference call, pressEstablish an intercom call Changing the Walkie- Talkie mode Walkie-TalkieTurning Walkie-Talkie on Starting Walkie-Talkie conversationsUsing the belt clip Using an optional headsetInsert the connector plug into the headset jack firmly To attach the belt clip To remove the belt clipWall mounting the charger Wall template for chargerAvailable character entries for the cordless handset Character entry modesAlphabetNumericGreek Cyrillic Extended XExtended 1 character table Following are used for both uppercase and lowercaseYExtended 2 character table Cyrillic character tableError messages Reports Error messages Base unit displayModem Error Check PaperClose Tension Plate Cover OpenPolling Error Recording ErrorSerial Error Transmit ErrorWhen a function does not work, check here Initial settingsGeneral Problem Cause & Solution Ink film runs out Returns to standby modeProblem Cause & Solution Cordless handset Charging but the batteryProblem Cause & Solution Static, sound cuts in/out Fades. Interference fromOther electrical units UsedFax sending Fax receivingCopying If a power failure occurs Answering machineHelp When the recording paper has jammed in the unit Recording paper jamsBase unit display will show the following Correct When the recording paper was not fed into the unit properly Document jams sendingRecording paper feeder cleaning Do not use paper products, such as paper towels or tissuesDocument feeder / scanner glass cleaning Thermal head cleaning Reference lists and reports Base unit only Specifications Duplex procedure RF transmission power Approx mW Voice codingMass Weight Approx g StandardIndex 110 111 Sales Department Panasonic Australia Pty. Limited Panasonic New Zealand LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site Copyright PFQX2096ZA CM1004YH0