Panasonic KX-FC241AL manual Error messages Reports, Error messages Base unit display

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12. Help

12.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 44).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 67).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 102).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

JUNK FAX PROH. REJECT

LThe fax was rejected by the junk fax prohibitor feature (page 53).

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 20) or clear the jammed paper (page 100).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has

run out of recording paper. Try again.

LThe other party’s fax machine rings too many times. Send the fax manually (page 43).

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe number you dialled is not in service.

PRESSED THE STOP KEY

L{STOP} was pressed, and fax transmission or reception was cancelled.

OK

LFax transmission or reception was successful.

12.2Error messages – Base unit display

If the unit detects a problem, one or more of the following messages will appear on the display.

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BUSY

LThe cordless handset you tried to call is in use.

LThe cordless handset you are calling is too

far from the base unit.

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CALL SERVICE

CALL SERVICE 2

LThere is something wrong with the unit. Contact our service personnel.

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CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 104) and try

again.

LAttempted to send a document longer than 600 mm. Press {STOP} to remove the

document. Divide the document into two or more sheets and try again.

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CHECK FILM

LThe ink film is empty. Replace the ink film with a new one (page 19).

LThe ink film is not installed. Install it (page 17).

LThe ink film is slack or creased. Tighten it (see step 5 on page 17).

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CHECK MEMORY

LMemory (telephone numbers, parameters, etc.) has been erased. Re-program.

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Contents Operating Instructions How to use the operating instructions OpenLocation of Controls Base unitCordless handset Buttons Listed in alphabetical orderFor your future reference For Australian users For New Zealand usersInstallation Service difficultiesImportant information Instructions to customerImportant safety instructions Important InstructionsBattery Battery chargeFor best performance Operating distance and noiseRecording paper EnvironmentRoutine care Phonebook Cordless handset programming 100102 103Included accessories QuantityAccessory information Available accessoriesModel No Specifications/Usage Film againButton descriptions of the base unit Button descriptions of the cordless handset Menu Menu/feature Icon Display descriptions of the cordless handsetDisplay icons Display icon MeaningSoft key Action icon Soft keysSoft key icons Action Icon Overview 5 6Insert the front ink film roll by inserting its Ink film installation / replacementInstalling the ink film Correct Close the front cover securely IncorrectHandset cord Paper trayReplacing the ink film Connect the handset cordCorrectIncorrect Recording paperPush the tension plate back Battery installation / replacement Installing the batteriesReplacing the batteries BatteriesConnections Charger unitBattery charge Turning the cordless handset power ON/OFF Power onPower OFF Base unit help functionINT Date and time With the cordless handsetIf you have subscribed to a Caller ID service With the base unitSET Menu Example 10 August, 2004 Press 10 08Your logo Stop Menu MuteKeypad Characters To enter your logo Example BillTo select characters using a or B Your fax numberStop Menu Your FAX no Press SETEnter the correct number Making phone calls Will be displayed To turn key lock OFF, press for about 2 secondsRedial Digital SP-PHONE Mute To redial the last number dialled from the base unitAnswering phone calls Recording a telephone conversation Cordless handset onlyMaking a phone call using the phonebook Cordless handset phonebookStoring phonebook items To search for a name by initialHot key Editing a stored itemErasing a stored item Base unit phonebook Erasing a hot keyErase Digital SP-PHONE Stop Menu Press Menu repeatedly to display Phonebook SETTo search for a name by initial Example Lisa Another method to erase a stored itemCaller ID service How Caller ID is displayedTo print manually, see Private categoryFAX/START Digital SP-PHONE Viewing and calling back using caller informationCaller ID Erasing caller information Press Stop after stepTo delete a number To insert a numberStoring caller information into the phonebook Into the cordless handset phonebookInto the base unit phonebook Erasing all caller informationCall minder for New Zealand users only Sending a fax manually Stop Redial FAX/START Digital SP-PHONEDocuments you can send Sending a fax using the base unit phonebook Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryTo cancel broadcast transmission Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To send the same document to a one-time group of partiesSetup Selecting the way to use your fax machineYour situation FAX/STARTHow faxes are received Use only as a fax FAX only modeUse mostly as a telephone TEL mode Activating TEL mode Activating TEL mode with the cordless handsetHow to receive phone calls and faxes with the base unit Receiving a fax manually Auto answerActivating TAM/FAX mode TAM/FAX ModeReceiving a fax automatically Auto answer on To stop receivingReceiving a voice message and fax document in one call Activating TAM/FAX mode with the cordless handsetRing setting in TAM/FAX mode Activating FAX only mode with the cordless handset Activating FAX only modeFAX only Mode Activating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing with the ring detection feature SET MenuStop Start More copying featuresMaking a copy To collate multiple copies Example Making 2 copies of a 4-page original documentRecording your greeting message Erasing your recorded greeting messagePre-recorded greeting message Stop Erase Greeting MICStop Erase Menu Listening to recorded messagesErasing recorded messages Recording your greeting message Using the answering machine with the cordless handsetLeaving a message for others or yourself Leaving a message for others or yourself Operation using the direct commandsListening to recorded messages To change the ring setting in TAM/FAX mode Programming for answering machineTo set the remote operation ID To change the maximum recording time for incoming messagesAnswering Machine Operating from a remote location Summary of remote operationRemote operation using remote commands Remote operations following voice menuProgramming basic features Programming advanced featuresTo cancel programming Base unit programmingBasic features Advanced features Code #17 Setting the ringer type for outside callsCode #22 Setting the journal report to print automatically Code #23 Sending documents overseasCode #26 Setting the Caller ID list to print automatically Code #28 Setting call barCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scanCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #58 Setting the scan contrast Code #67 Setting the greeting message monitorDirect commands for programming features Program code and direct command button#13 Dialling mode OFF #23 Overseas mode#25 Delayed transmission #76 Connecting tone#80 Set default YES No defaultCordless handset Sub-menu Default setting Settings menu Cordless handset programmingMaximum Category No.*1Memo alarm Setting memo alarmProgrammable functions Ringer optionsTone options Display optionsCall options Other optionsSetting the battery type Resetting the cordless handset to its default settingsCordless handset programming using the base unit Base unit settings Sub-menu Default setting MenuSetting dialling mode tone/pulse For Australian users only Setting pause lengthSetting call restriction Changing the recall lengthSelecting area codes to be deleted automatically Changing the base unit PIN personal identification numberOperating additional units Registering a cordless handset to a base unitCancelling a base unit IntercomBetween cordless handsets Between a cordless handset and the base unitTransferring calls / Conference calls From a cordless handset to the base unitFrom the base unit to a cordless handset Cordless handset locatorEstablish an intercom call Copying cordless handset phonebook itemsTo establish a conference call, press Changing the Walkie- Talkie mode Walkie-TalkieTurning Walkie-Talkie on Starting Walkie-Talkie conversationsUsing the belt clip Using an optional headsetInsert the connector plug into the headset jack firmly To attach the belt clip To remove the belt clipWall mounting the charger Wall template for chargerAlphabetNumericGreek Cyrillic Extended Available character entries for the cordless handsetCharacter entry modes XExtended 1 character table Following are used for both uppercase and lowercaseYExtended 2 character table Cyrillic character tableError messages Reports Error messages Base unit displayModem Error Check PaperClose Tension Plate Cover OpenPolling Error Recording ErrorSerial Error Transmit ErrorGeneral When a function does not work, check hereInitial settings Problem Cause & Solution Ink film runs out Returns to standby modeProblem Cause & Solution Cordless handset Charging but the batteryProblem Cause & Solution Static, sound cuts in/out Fades. Interference fromOther electrical units UsedFax sending Fax receivingCopying If a power failure occurs Answering machineHelp Base unit display will show the following When the recording paper has jammed in the unitRecording paper jams Correct When the recording paper was not fed into the unit properly Document jams sendingRecording paper feeder cleaning Do not use paper products, such as paper towels or tissuesDocument feeder / scanner glass cleaning Thermal head cleaning Reference lists and reports Base unit only Specifications Duplex procedure RF transmission power Approx mW Voice codingMass Weight Approx g StandardIndex 110 111 Sales Department Panasonic Australia Pty. Limited Panasonic New Zealand LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site Copyright PFQX2096ZA CM1004YH0