Panasonic KX-FC241AL manual Fax sending, Fax receiving

Page 98

12. Help

12.3.4 Fax – sending

Problem

 

Cause & Solution

I cannot send documents.

 

L The other party’s fax machine is busy or has run out of recording

 

 

paper. Try again.

 

 

L The other party does not have a fax machine. Check with the other

 

 

party.

 

 

L The other party’s fax machine failed to answer the fax

 

 

automatically. Send the fax manually (page 43).

 

 

 

I cannot send a fax

 

L Use the overseas transmission mode of feature #23 (page 67).

overseas.

 

L Add two pauses at the end of the telephone number or dial

 

 

manually.

 

 

 

The other party complains

 

L If your line has special telephone services such as call waiting, the

that letters on their

 

service may have been activated during fax transmission. Connect

received document are

 

the unit to a line that does not have these services.

distorted or not clear.

 

L Another telephone on the same line is off the hook. Hang up the

 

 

telephone and try again.

 

 

L Try copying the document. If the copied image is clear, there may

 

 

be something wrong with the other party’s machine.

 

 

L Adjust the scan contrast using feature #58 (page 69).

 

 

 

The other party complains

 

L The scanner glass, white plate or rollers are dirty with correction

that black lines, white

 

fluid, etc. Clean them (page 104). Please do not insert a document

lines or smudges appear

 

before correction fluid has dried completely.

on their received

 

 

document.

 

 

 

 

 

12.3.5 Fax – receiving

 

Problem

Cause & Solution

I cannot receive

L The ink film is empty. Replace the ink film with a new one (page

documents.

19).

 

 

I cannot receive

L The receiving mode is set to TEL mode.

documents automatically.

Change the receiving mode to TAM/FAX mode (page 50) or FAX

 

ONLY mode (page 52).

 

L The time taken to answer the call is too long. Decrease the number

 

of rings before the unit answers a call (page 61, or feature #06 on

 

page 66).

 

L The greeting message is too long. Record a shorter message

 

(page 57, 59).

 

 

The display shows

L The receiving mode is set to FAX ONLY mode and the incoming

“CONNECTING.....”, but

call is not a fax. Change the receiving mode to TEL mode (page

faxes are not received.

49) or TAM/FAX mode (page 50).

A blank sheet is ejected.

L If a blank sheet is ejected after the received document is printed

 

out, the size of the document sent by the other party is as large as,

 

or larger than, the recording paper, or the receiving reduction rate

 

is not programmed correctly. Program the proper rate in feature

 

#36 (page 68).

 

L The other party placed the document in their fax machine the

 

wrong way. Check with the other party.

 

 

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Contents Operating Instructions How to use the operating instructions OpenCordless handset Location of ControlsBase unit Buttons Listed in alphabetical orderFor your future reference For Australian users For New Zealand usersImportant information InstallationService difficulties Instructions to customerImportant safety instructions Important InstructionsFor best performance BatteryBattery charge Operating distance and noiseRecording paper EnvironmentRoutine care Phonebook 102 Cordless handset programming100 103Included accessories QuantityModel No Specifications/Usage Accessory informationAvailable accessories Film againButton descriptions of the base unit Button descriptions of the cordless handset Display icons Menu Menu/feature IconDisplay descriptions of the cordless handset Display icon MeaningSoft key Action icon Soft keysSoft key icons Action Icon Overview 5 6Insert the front ink film roll by inserting its Ink film installation / replacementInstalling the ink film Correct Close the front cover securely IncorrectReplacing the ink film Handset cordPaper tray Connect the handset cordCorrectIncorrect Recording paperPush the tension plate back Replacing the batteries Battery installation / replacementInstalling the batteries BatteriesConnections Charger unitBattery charge Power OFF Turning the cordless handset power ON/OFFPower on Base unit help functionINT Date and time With the cordless handsetSET Menu If you have subscribed to a Caller ID serviceWith the base unit Example 10 August, 2004 Press 10 08Keypad Characters Your logoStop Menu Mute To enter your logo Example BillStop Menu To select characters using a or BYour fax number Your FAX no Press SETEnter the correct number Making phone calls Redial Digital SP-PHONE Mute Will be displayedTo turn key lock OFF, press for about 2 seconds To redial the last number dialled from the base unitAnswering phone calls Recording a telephone conversation Cordless handset onlyStoring phonebook items Making a phone call using the phonebookCordless handset phonebook To search for a name by initialHot key Editing a stored itemErasing a stored item Erase Digital SP-PHONE Stop Menu Base unit phonebookErasing a hot key Press Menu repeatedly to display Phonebook SETTo search for a name by initial Example Lisa Another method to erase a stored itemTo print manually, see Caller ID serviceHow Caller ID is displayed Private categoryFAX/START Digital SP-PHONE Viewing and calling back using caller informationCaller ID To delete a number Erasing caller informationPress Stop after step To insert a numberInto the base unit phonebook Storing caller information into the phonebookInto the cordless handset phonebook Erasing all caller informationCall minder for New Zealand users only Sending a fax manually Stop Redial FAX/START Digital SP-PHONEDocuments you can send Programming items into the broadcast memory Sending a fax using the base unit phonebookBroadcast transmission Adding a new item into the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored item from the broadcast memory To send the same document to a one-time group of partiesYour situation SetupSelecting the way to use your fax machine FAX/STARTHow faxes are received Use only as a fax FAX only modeUse mostly as a telephone TEL mode How to receive phone calls and faxes with the base unit Activating TEL modeActivating TEL mode with the cordless handset Receiving a fax manually Auto answerReceiving a fax automatically Auto answer on Activating TAM/FAX modeTAM/FAX Mode To stop receivingReceiving a voice message and fax document in one call Activating TAM/FAX mode with the cordless handsetRing setting in TAM/FAX mode Activating FAX only mode with the cordless handset Activating FAX only modeFAX only Mode To display the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To print the junk fax prohibitor listUsing with the ring detection feature SET MenuStop Start More copying featuresMaking a copy To collate multiple copies Example Making 2 copies of a 4-page original documentPre-recorded greeting message Recording your greeting messageErasing your recorded greeting message Stop Erase Greeting MICStop Erase Menu Listening to recorded messagesErasing recorded messages Recording your greeting message Using the answering machine with the cordless handsetLeaving a message for others or yourself Leaving a message for others or yourself Operation using the direct commandsListening to recorded messages To set the remote operation ID To change the ring setting in TAM/FAX modeProgramming for answering machine To change the maximum recording time for incoming messagesAnswering Machine Operating from a remote location Summary of remote operationRemote operation using remote commands Remote operations following voice menuTo cancel programming Programming basic featuresProgramming advanced features Base unit programmingBasic features Code #22 Setting the journal report to print automatically Advanced featuresCode #17 Setting the ringer type for outside calls Code #23 Sending documents overseasCode #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #28 Setting call bar Code #34 Setting the quick scanCode #58 Setting the scan contrast Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #67 Setting the greeting message monitorDirect commands for programming features Program code and direct command button#25 Delayed transmission #13 Dialling modeOFF #23 Overseas mode #76 Connecting tone#80 Set default YES No defaultMaximum Cordless handset Sub-menu Default setting Settings menuCordless handset programming Category No.*1Programmable functions Memo alarmSetting memo alarm Ringer optionsTone options Display optionsCall options Other optionsSetting the battery type Resetting the cordless handset to its default settingsCordless handset programming using the base unit Base unit settings Sub-menu Default setting MenuSetting call restriction Setting dialling mode tone/pulse For Australian users onlySetting pause length Changing the recall lengthSelecting area codes to be deleted automatically Changing the base unit PIN personal identification numberOperating additional units Registering a cordless handset to a base unitBetween cordless handsets Cancelling a base unitIntercom Between a cordless handset and the base unitFrom the base unit to a cordless handset Transferring calls / Conference callsFrom a cordless handset to the base unit Cordless handset locatorEstablish an intercom call Copying cordless handset phonebook itemsTo establish a conference call, press Turning Walkie-Talkie on Changing the Walkie- Talkie modeWalkie-Talkie Starting Walkie-Talkie conversationsInsert the connector plug into the headset jack firmly Using the belt clipUsing an optional headset To attach the belt clip To remove the belt clipWall mounting the charger Wall template for chargerAlphabetNumericGreek Cyrillic Extended Available character entries for the cordless handsetCharacter entry modes YExtended 2 character table XExtended 1 character tableFollowing are used for both uppercase and lowercase Cyrillic character tableError messages Reports Error messages Base unit displayClose Tension Plate Modem ErrorCheck Paper Cover OpenSerial Error Polling ErrorRecording Error Transmit ErrorGeneral When a function does not work, check hereInitial settings Problem Cause & Solution Cordless handset Problem Cause & Solution Ink film runs outReturns to standby mode Charging but the batteryOther electrical units Problem Cause & Solution Static, sound cuts in/outFades. Interference from UsedFax sending Fax receivingCopying If a power failure occurs Answering machineHelp Base unit display will show the following When the recording paper has jammed in the unitRecording paper jams Correct When the recording paper was not fed into the unit properly Document jams sendingRecording paper feeder cleaning Do not use paper products, such as paper towels or tissuesDocument feeder / scanner glass cleaning Thermal head cleaning Reference lists and reports Base unit only Specifications Mass Weight Approx g Duplex procedureRF transmission power Approx mW Voice coding StandardIndex 110 111 Manufacturer Panasonic Communications Malaysia Sdn. Bhd Sales Department Panasonic Australia Pty. LimitedPanasonic New Zealand Limited Global web site Copyright PFQX2096ZA CM1004YH0
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