Brother 750, 770 owner manual Troubleshooting, Error Messages, Check Paper

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52 11Troubleshooting and Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using this manual, please see page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother fax-back system. (See “Brother Numbers,” page i.)

CHECK PAPER

The fax machine is out of paper, or the paper is not properly loaded, or the paper is jammed in the fax machine.

1Open the paper cover and remove any paper that is not jammed.

Paper Cover

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Contents FAX 750 FAX If You Need to Call Customer Service Brother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back systemOrdering Accessories Supplies DescriptionIii Compilation and Publication NoticeFor USA Only Limitations For Canada Only Table of Contents Viii TrademarksAbout Fax Machines UsingThis Manual1Introduction Finding InformationECM Error Correction Mode Fax Tones and HandshakeControl Panel Overview FAX 750 and FAXConnections Choosing a LocationLoad the Paper Acceptable PaperConnections Connecting the Power CordConnecting the Telephone Line Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Two Line Phone Two Line External TAD Custom Features on Your Phone Line Multi-Line Connections PBXConnecting an External Telephone Answering Device TAD SequenceOutgoing Message OGM Connecting an External TelephoneConnections User-Friendly Programming Function Mode12 3On-Screen Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Setup Send Interrupt Getting Started Setting Date and TimeSetting Station ID Name Details for Entering TextTEL DIALINGTONE? DIALINGPULSE?Press Key One time Two times Three times Four times Setting Beeper Volume VOL AMPLIFYOFF? Setting the Handset VolumeSetting Volume Amplify Memory Storage Setting the Speaker VolumeSetting the Ring Volume PERMANENT?Select Answer Mode Basic Receiving OperationsFAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelaySetting F/T Ring Time Ring TIME20 SECReduction Easy ReceivePrinting a Reduced Incoming Document Change Reduction 1.YES 2.NO Setting Paper SizePaper Recommended ReductionsOperation from External or Extension Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote CodesDistinctive Ring Printing a Fax in Memory For FAX 770 OnlyPolling Registering the Distinctive Ring Pattern Press or to select DISTINCTIVESET? and press SetCaller ID Viewing Caller ID ListPrinting Caller ID List Copy FunctionsCall Waiting Caller ID Multiple Copies Reducing and Enlarging CopiesSetup Send BeforeYou BeginManual and Automatic Fax Redial Manual TransmissionAutomatic Transmission Contrast ResolutionBasic Sending Operations Advanced Sending Operations Overseas ModeOverseas Mode Quick Scan Fax TransmissionMemory 100% Enter FAX no Delayed FAXBroadcasting Cancel JOB Setting Up for Polling TransmitCanceling a Scheduled Job Insert DocumentMore Advanced Features Call Brother fax-back system Storing Numbers for Easy Dialing Setup Auto DialNumbers Storing One Touch Dial NumbersCHAIN-9 1 201 555 SPEED-DIAL? # Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers Enter & SETName Enter & SET Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Manual Dialing 8Telephone Voice 43 OperationMaking Voice Calls One Touch DialingTone/Pulse For Canada Only Speed DialingHold Searching Telephone IndexFax Machine Settings and Activity To Print a ReportINTERVAL? Transmission Verification Xmit ReportActivity Report Interval 10Important 47 Information StandardTelephone and FCC NoticesIndustry Canada Compliance Statement For Canada Only A P T E R T E NP O R T a N T I N F O R M a T I O N Important Safety Instructions Do not use this product near waterP O R T a N T I N F O R M a T I O N Check Paper TroubleshootingError Messages Troubleshooting a N D M a I N T E N a N C E Connection Fail Clean UP ScannerCOMM.ERROR DisconnectedScanner Error Machine Error Press Stop KEYPrinter Fault No RESPONSE/BUSYPhone Line or Connections If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Sending Faxes Handling Incoming CallsTransmission Verification Report Prints Result NG Cleaning the Print Head Routine MaintenanceCleaning the Scanner 60 12Multi-Function Link option MF Link13Specifications ResolutionIndex ALL DialD E TAD D E Programming a Fax Forwarding Number Setting Up Fax StorageRemote Fax Options Programming Paging NumberErase ALL FAX? 1.YES 2.NO Turning On Fax StorageFAX STORAGEOFF? Select & SET Changing Remote Access Code Remote Retrieval Access Card Retrieving Fax Messages Visit us on the World Wide Web