Before Calling Service Personnel (continued)
Symptom |
| Cause |
| Correction |
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No sound. | • | The equipment connected with the audio | • | Select the correct input mode of the |
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| cable is not set to receive DVD signal |
| audio receiver so you can listen to the |
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| output. |
| sound from the DVD player. |
| • | The audio cables are not connected | • | Connect the audio cable into the jacks |
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| securely. |
| securely. |
| • | The power of the equipment connected | • | Turn on the equipment connected with |
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| with the audio cable is turned off. |
| the audio cable. |
| • | The Digital Audio Output is set to the | • | Set the Digital Audio Output to the |
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| wrong position. |
| correct position, then turn on the DVD |
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| player again. |
The playback | • | The disc is dirty. | • | Clean the disc. |
picture is poor. |
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The DVD player does | • | No disc is inserted. | • | Insert a disc. (Check that the disc |
not start playback. |
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| indicator in the display window is lit.) |
| • | An unplayable disc is inserted. | • Insert a playable disc. (Check the disc | |
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| type, color system and Regional code.) |
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| • | The disc is placed upside down. | • | Place the disc with the playback side |
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| down. |
| • | The disc is not placed within the guide. | • | Place the disc on the disc tray correct- |
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| ly inside the guide. |
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| • | A menu is on the LCD screen. | • | Press the SET UP button to turn off |
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| the menu screen. |
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| • | The Rating level is set. | • | Cancel the Rating function or change |
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| the rating level. |
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