Nikon 5000ED user manual Possible cause, Nikon Scan Reference Manual

Page 66

Problem

Computer does not recognize scanner (continued)

Can not insert ﬁlm

SA-21 cannot be

removed from

scanner

Film jams in SA-21

Possible cause

• Other USB devices are connected and turned on

Disconnect the other USB devices. If the scanner is connected via a 5, 22 USB hub, adapter, or extension cable, disconnect the scanner and re- connect it directly to the computer. If this does not solve the problem, uninstall all software that uses the USB interface and reinstall Nikon Scan.

•USB interface is not compatible

Conﬁrm that Nikon Scan supports the USB expansion board or card 10, 15,

(or, in the case of built-in USB ports, the make of computer).	22
• USB 2.0 expansion board or card is not correctly installed
Check the documentation provided with the USB 2.0 expansion board	—
or card.

•Scanner device driver is missing or corrupted (Windows only)

Check that the device driver is correctly installed. For more informa- 66–67 tion, see the Nikon Scan Reference Manual.

•Nikon Scan is not correctly installed

Uninstall and reinstall Nikon Scan. For more information, see the	10–19
Nikon Scan Reference Manual.	62–64
• Film can not be used in SA-21 or MA-21
Make sure that the type of ﬁlm is appropriate to the adapter used.	28
• Film is still in adapter
Eject the ﬁlm using the eject button in the scan window.	38
• Adapter is not fully inserted in scanner
Make sure the adapter is seated in the connectors at the rear of the	25
adapter slot.

•Film can not be used in SA-21

Use ﬁlm that can be scanned in the SA-21, or purchase an optional 58–59 holder or adapter appropriate to the type of ﬁlm used. For informa- 60–61 tion on removing jammed ﬁlm, see “Film Feed Errors (SA-21).”

57

Image 66

Contents Manuel de Iutilisateur Manual del Usuario 35mm/APSIX240 Film ScannerSetup Product Documentation On CDFor Your Safety At voltages of AC 125 V or lessDo not handle with wet hands Iii Page Table of Contents Scanning Short, Long, or Damaged Film Before You Begin Illustrations Principal FeaturesIntroduction TerminologyParts of the Scanner Status LED Scanner status is indicated as followsScanner status Rear View Precautions for Use Check the status LEDPage Setup Setup and Scanning Guide Imaging applica Tion e.g., AdobeChoose an adapter 25 and insert ﬁlm Windows XP/Windows 2000 Professional Installing Nikon ScanWindows Earlier Versions of Nikon ScanClick Install If the Language Selection Dialog Is Not DisplayedDevice Registration Windows 2000 Professional Select LS- 40/50/5000 and click NextWindows 2000 Professional Windows XP, Windows Me, Windows 98 SESettings File Extensions 10Click WindowsWindows 98 SE Viewing the Easy Scanning Guide Windows Macintosh USBMac OS Click Easy Install Authenticate Mac OS X OnlyClick Install to begin installation Selecting a Plug-ins Folder Mac OSClick Macintosh 10Select Apple RGBViewing the Easy Scanning Guide Macintosh Choose a Location Installing the ScannerInstalling the Scanner Choose a ﬂat, stable location close to the computerConnect the Power Cable Make sure the power switch is in the off positionConnect the USB cable Connecting the USB CableConnecting the Scanner USBBasic Scanning Turn the Scanner On Windows 2000 ProfessionalIf the Status LED Flickers Check the status LED Insert an AdapterChoose an adapter Removing AdaptersDescription Open the Scan WindowApplication Application PlatformScan window will open Nikon Scan Is Unable to Find Any Active DevicesTemporary Storage Windows Only SA-21 strip ﬁlm adapter Insert FilmInsert ﬁlm as shown MA-21 slide mount adapterInserting Film in the SA-21 Preview/Thumbnail When Film Is InsertedCaring for Film SA-21 Lock MechanismChoose a Film Type and Color Model Use with Choose the ﬁlm typeOption OptionDescriptionPreview MA-21 Slide-Mount AdapterPreview button Rotating and Flipping ImagesButtonFunction Select a Crop Scan Image Enhancer Choosing an Output Size and ResolutionScan Bit Depth Easy Scanning GuideScan and Save Click the Scan buttonBatch Scans Select the save command Typical Save As dialogsPrinting Images Ejecting Film from the SA-21 Eject and ExitSA-21 MA-21Nikon Scan Scan Window Tool ChestScan Window Parts of the scan window are identiﬁed belowControl Area Tools buttonPrefs button Preview button Information PanelPreview and Scan Buttons Scan buttonThumbnail Drawer Tab Preview AreaProgress Window Best choice in most situations Tool ChestAccording to how image will be used SionsCurves Scan Bit Depth Digital ICEKodachrome Film Technical Notes Optional Holders and Adapters AdapterSpeciﬁcations FH-3 Film Holder Open the holder Holding the FH-3 with the Nikon logoUppermost, unlatch the holder snaps Open the holder Inserting the Holder Caring for the Scanner MaintenanceWhen the Scanner Is Not in Use ServicingTransport Transporting the ScannerCaring for the SA-21 Strip-Film Adapter Opening the Roller FrameContinuing Jams Caring for the MA-21 Slide-Mount Adapter Rollers Toothed WheelTroubleshooting ProblemPossible cause Nikon Scan Reference ManualProblem Solution Scanning Short, Long, or Damaged FilmMm or more 30 mm Or less Film Feed Errors SA-21 Open the front panel Press the release button and openFront panel Adapter cover Toothed wheel Roller frame Frame lock lever Uninstalling Nikon Scan Export SettingsSelect Nikon Scan 4 Uninstall Click Accept License agreement will be displayed Select Uninstall Click Continue…Custom Install Macintosh Only Select Custom InstallPage If the Scanner Is Not Listed Speciﬁcations Slides Optical resolution35-mm ﬁlm strips Scan rangeSupplied Adapters Symbols Index6MRA0830