Toshiba IK-WB21A manual 116 117

Page 59

and Operation

Introduction

Viewing ・ Listening

Recording

Set up

Others

Before Calling Service Personnel... (Cont.)

Symptom

Cause

How to Manage

 

 

 

Cannot send mail.�

●Settings of SMTP,

●Check your SMTP and POP server

�

POP server may not

which are provided from your

�

be right. �

provider. (→ page 75) �

�

�

�

�

�

�

�

●DNS server setting

●Set your DNS server from your

�

may not be right.�

provider to "Primary" and

�

�

"Secondary" in "DNS Settings." (→

�

�

page 87)�

�

�

※Sometimes "primary" is described

�

�

as "master" and "secondary" is

�

�

described as "slave," but these

�

�

meanings are the same.�

�

�

�

�

●Mail sending

●To send mail, you need to perform

�

conditions are not

mail sending settings of the

�

configured. �

camera. (→ page 76) �

�

�

�

Cannot perform Auto

●NTP server setting

●The NTP server released on the

Time Settings.�

may not be right.�

Internet may become invalid

�

�

without notifying users. �

�

�

�

Couldn't complete

●Couldn't complete

●Retry updating firmware by

firmware updating.�

the updating

following steps of "Updating the

�

because of network

Firmware" on page 96.�

�

trouble, the power

�

�

has cut off or other

�

 

reasons.�

 

 

 

 

Symptom

 

Cause

How to Manage

 

 

 

 

 

Recorded images are not

●FTP recording

●Check your SMTP and POP3 ●

saved in FTP server.�

function is not set to

Check the FTP recording function

�

ON.�

whether it is set to ON. (→ page

�

�

55)�

�

�

�

�

●Log-in name and

●Set the correct information in the

�

password of FTP

setting screen. (→ page 55)�

�

server are incorrect.�

�

�

�

�

�

●Could not keep the

●The network camera watches the

�

communication with

status of the FTP server all the

�

the server during file

time. If you leave that condition for

�

transfer using FTP.�

approximately 5 minutes, the

�

�

recording resumes.�

�

�

●Setting storage function to ON

�

�

(see page 61) stores record files,

�

�

which could not be sent, in the SD

�

�

memory card inside the network

�

�

camera. All records that have

�

�

been stored will be sent as soon

�

�

as the line restored.� �

�

�

�

Pre-/Pos-Alarm recording

●Pre-Alarm Recording

●Pre-Alarm Recording images will

files are not sent to the

data is the data

be sent after all the Post-Alarm

FTP server.�

before alarm has

Recording images are sent. Please

�

generated.

wait for a while when Post-Alarm

�

Therefore, its data

Recording images are not arrived.

�

sending order is not

Also, depending on the conditions

�

necessarily in order.�

of your server, networking, image

�

 

 

 

size and/or image quality settings,

�

 

 

 

numbers of sent images may

�

 

 

 

become fewer than your

�

 

 

 

expectation.�

�

 

 

 

�

Problem cannot be

 

 

 

●Press the Reset button to restore

 

 

 

solved.

 

 

 

camera firmware settings to

 

 

 

 

default condition.�

 

 

 

 

<Resetting camera setting

 

 

 

 

information to initial status>�

 

 

 

 

1 Connect the camera and a hub

�

 

 

 

with the power turned on using a

 

 

 

LAN cable.�

 

 

 

 

 

 

 

 

2 Connect power cable to the

 

 

 

 

camera and outlet.�

 

 

 

 

3 Wait about one minute.�

 

 

 

 

4 Keep pressing the Reset button

 

 

 

 

on the camera 5 to 10 seconds.�

 

 

 

 

5 Wait about one minute.�

 

 

 

 

Reset as soon as the camera

 

 

 

 

reboots. See page 25 for

 

 

 

 

initializing the network and other

 

 

 

 

devices. �

 

 

 

 

�

 

 

 

 

Please contact the store at which

 

 

 

 

purchase was made.

 

 

 

 

 

Introduction

and

Viewing

Operation

Listening

 

・

Recording

Set up

Others

116

117

Page 58 Page 60
Image 59
Page 58 Page 60
Contents Model IK-WB21A For Home or Office USE IntroductionTerms and Trademarks Fccus Information Tested To Comply With FCC StandardsTable of Contents ･ Scheduled Recording ･ Recording by alarmSetting Recording Images on FTP ServerImportant Safeguards Important Safeguards SD Memory Card Precautions for UseSpecifications AC adaptorOverview of the Network Camera Features of the CameraConnect the AC adapter cable and LAN cable to the camera Installing the CameraNames of Camera Parts Remove the terminal coverAC adapter cable LAN cable When installing on ceilingRemoving the camera from the ceiling attachment Install the cover for mounting on a ceilingMount the camera on the ceiling attachment Turning on the Power Connecting the Power CordIP Address Items needed for network camera monitoring systemSet the IP address of the personal computer Connection ConfigurationTest the camera connection using ping Click the Administrator button or the User button Click the camera you want to login from the list of camerasOperation Administrator Log-in and User Log-inAdministrator Log-in Screen and User Log-in Screen Setup ScreenLog-in the camera Browser setting when proxy server is usedViewing and listening Viewing imagesNumber and Item Description AudioCamera image screen Moving the screen centerController Preset button. The preset control panel willPresetting of Camera Position by Administrator Assign the camera position in the Preset list Selecting a PresetConfiguring a Preset Preset Position Settings Setup Preset ItemsPreset Name Settings Playing Recorded Normal Images Playing Recorded Alarm ImagesCamera Image screen and set to display Click Camera Settings on the Admin. menu. ThenAudio Out Click Audio in the sub menuClick Recording in the sub menu Record setting Insert SD memory card to the cameraClick Camera Settings on the Admin. Menu About Recording ImagesDeleting Record File Configure each setting itemsClick Camera Settings in the Admin. Menu Click the Save button under the itemsClick FTP Recording in the sub menu Record settingClick the Save button to save settings Recording Images on FTP ServerDisplayed if Scheduled Recording is chosen as an FTP Transfer Image SizeFTP Server Usage Scheduled RecordingEX/MD SD card back up ･ Jpeg file will appear on the personal computer ･ The setup screen for Jpeg Local Saving will appearFile Transfer Order Scheduled Recording Images Jpeg files can be recorded in a personal computerSound can be recorded in a personal computer wav file Setting･ The setup screen for Wave Local Saving will appear Click an item in the sub menu desired to setClick 1. General in the sub menu Camera/Basic SettingsAutomatically Overview Characteristics Remarks CameraTemperature Operating colorHigh LOWMiddle Menu Camera/Alarm SettingsClick Camera Settings on the Administrator Setup Setup 3 Item settingOFF Camera/E-mail SettingsClick 5. E-mail in the sub menu Operation Introduction Click 6. Audio in the sub menu Camera/Audio SettingsClick PAN/TILT Settings in the Admin. Menu PAN/TILT Basic Settings･ a setup screen of PAN/TILT Preset Settings will appear PAN/TILT Preset SettingsClick 2. Preset in the sub menu Click 3. Auto Patrol in the sub menu Click PAN/TILT Settings in the Administrator Setup menuPAN/TILT Auto Patrol PAN/TILT Operation Range･ a setup screen of Network Basic Settings will appear Network Basic SettingsClick Network Settings in the Admin. Menu ･ The sub menu for Network Settings will appearClick 3. FTP Server in the sub menu Network/DDNS SettingsNetwork / FTP Server Settings Click 2. Ddns in the sub menuClick 1. Adding and Removing Cameras in the sub menu Click Multi Screen Display in the Admin. Menu･ The sub menu for multi screen display setting will appear ･ The sub menu for administrator functions will appear Click Admin. Function in the Admin. MenuClick 1. Changing ID/Password in the sub menu Administrator log-in name and password can be setClick 3. Date and Time in the sub menu Click Admin. Functions in the Admin. Menu･ The sub menu for administrator function will appear Click 2. User Operation Restriction in the sub menuClick the Upload button in the screen for Step Click 4. FW Update in the sub menuClick the Browse... button Select the file for the latest firmware saved in First stepNetwork Camera Rebooting Click Configuration Information in the sub menuSelect a saved setup file Reset all set values to factory defaultsClick 1. Browse and Delete in the sub menu Alarm TerminalsClick Log Management in the Admin. Menu Looking up the log or setup itemsExample Circuit Connection Specifications of Alarm SignalsGlossary Index Live LANFTP JpegOutput message Message Log Display109 Before Calling Service Personnel Before Calling Service Personnel... 114 116 117 Others SpecificationsInstalled on desk Unit mm inches Installed on ceiling Appearance DiagramPreamble GNU General Public LicenseVersion 2, June 125 END of Terms and Conditions No WarrantyToshiba America Information SYSTEMS. INC
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